Why I regret joining virgin media

[Sephiroth]

Originally Posted by Sephiroth

......The bit you may need to find out is if your street is line distribution or starred distribution. If it's line distribution, you shared the previous line with the other homes passed and now you have a provate wire to the cabinet. If it's starred distribution, then you're the only one re-pulled. I've no idea how or whether they amplify these lines.

Next:

Power Level
(dBmV) 12.84 12.82 12.79 13.30

If that's your new level from the cabinet, then attenuation due to distance isn't gonna be your problem! That will need bringing down to below 5 dBmv IMO allowing margin for cold nights.

I'll just repeat what I said. Once you know what's what (Line distribution or starred) you'll have a better picture of what's going on.

Are there CATV covers every 100m in your street?

[Ignitionnet]

We already know what type of network he is on. He has a run from a cabinet based tap not from a line based one.

The CATV covers are inspection covers, they don't necessarily indicate the presence of any hardware beyond ducting, and don't necessarily exist for any purpose beyond to all easy access to cabling in case of break.

There is no requirement to amplify every 100m.

The 'water mains' metal plate outside each home is a customer drop, not a tap. Line based taps live under inspection covers, occasionally next to waterproof housings for telco, and occur much more regularly than every 100m. Chances are you have a line back to cabinet if you only have inspection covers every 100m.

EDIT: Also it is not possible and would also be entirely pointless to replace a line tapped customer run with a dedicated one back to the cabinet with the bridge amp / node. It doesn't happen, especially as any fault with the line would affect all customers so that would need replacing and any fault specific to a single customer on a line would be confined to their tap port and the run from tap through to home.

[speedfreak]

Yep after watching them run the cable up and down the roads its one straight run from here to the cab. Well the tech standing in for the principal tech has been, really nice bloke and hes got my levels back to where they should be

Power Level
(dBmV) 1.93 1.84 1.51 2.02
RxMER
(dB) 36.61 36.17 36.17 36.84
Correctable
Codewords 8738558 13998434 13858588 10973315

ten mins later

RxMER
(dB) 36.61 35.97 36.17 36.84
Correctable
Codewords 17036315 27493083 27307491 21473094

Power Level
(dBmV) 44.50

He said its being passed to networks (again) but now that they have done the repull they have done everything they can from my end so its up to them to sort out. He also said theres no need to change the cable in the garden as a fault on that would show up on my SNR. Im tempted to go and look under these CATV covers but the neighbours might think Im a little bit weird Might save that job for weekend when Ive got a lot of drink down me dont know what they will think about a stumbling drunk looking under grids in the street though

I actually feel sorry for the techs continually being called out when its looked like a network issue from day one, especially with the other posters having the same level of codewords on the same UBR but now they have done all they can its up to networks, the only odd thing is when VM check my ubr it doesnt show all the codewords

Anyway as soon as I showed him my pingplots his mind was made up it is a network issue. At least my V+ reboots have stopped since swapping to the samsung

Pabs if you're about later, Ive bought the maps, the swine I shared em with last time ignored me so I bought them and then shared them with someone else

[pabscars]

[/QUOTE] Pabs if you're about later, Ive bought the maps, the swine I shared em with last time ignored me so I bought them and then shared them with someone else [/QUOTE]

I will be on at some point but for how long depends on my connection, it would appear even this 20Mbps line I'm currently on is suffering from peak time congestion on the downstream of 90%, which equates to the exact same problems with lag spikes I was suffering on the 50Mbps tier

You will have to tell me more about this sharing of the map packs, I presume you have to give out your login details for psn and let someone else login (as you) then download to their console.

Sounds a bit iffy to me as I've put my credit card details in mine and wouldn't be too comfortable handing them to anyone.

Anyway catch ya later I,m off to finish my block paving now so we'll see if your new line has improved your game

[speedfreak]

Originally Posted by pabscars

Sounds a bit iffy to me as I've put my credit card details in mine and wouldn't be too comfortable handing them to anyone.

You delete your billing information first person A has the maps, person B sets up a new user name on ps3, A gives B his psn sign in details, A signs out, B signs in and can then download whatever A has downloaded from the psn store. Once B is done A logs in and changes their password Im not daft enough to go handing out my card details! Good few games last night!

Well I just ran a test that Igni had pointed someone else to in another thread to see if he was being traffic shaped, these were my excellent results

Is your upload traffic rate limited?

There is no indication that your ISP rate limits your uploads.

Is your download traffic rate limited?

Your ISP appears to rate limit your downloads.
However, some of the measurements were affected by noise, which limits Glasnost ability to detect rate limiting.

Details:
The measurement data is too noisy to detect whether your ISP rate limits your BitTorrent downloads. Re-running the test while ensuring that no other downloads or uploads are running in the background might fix this problem.

Your ISP appears to rate limit downloads on port 42395. In our tests, downloads on port 6881 achieved up to 2713 Kbps while downloads on port 42395 achieved up to 3394 Kbps.

Re-running it doesnt help, just get the too much noise on the line comment. Well I got confirmation today that the excellent tech that visited the other day is now liaising with a guy from networks to find whats going on, CEO guy has asked them to get to the bottom of the codewords

[Sephiroth]

http://www.cableforum.co.uk/board/12...l#post35026006

I posted some results here. VM -reported as rate limited.

O2 reported as not.

I remember explaining rate limiting in a thread somewhere.

[speedfreak]

Originally Posted by Sephiroth

http://www.cableforum.co.uk/board/12...l#post35026006

I posted some results here. VM -reported as rate limited.

O2 reported as not.

I remember explaining rate limiting in a thread somewhere.

Yeah Ive read that thanks Seph, I know Im not being managed I only posted it as it mentioned noise in my results and Im yet to find an online test that gives me good results be it speed,VoIP or QoS The above was just another example for any doubters that think Im one of those doing it for compensation lol £30 quid Ive spent on my mobile ringing them this month so Ive done my best chasing it up



Now go and try that bloody router!!!!

[Sephiroth]

Originally Posted by speedfreak

....]

Now go and try that bloody router!!!!

I did. Totally frustrating. I can sync it up from 1.5 to 2 meg. If I reduce the slider below 50% it won't sync.

But no way can I actually view a web page! The status says connected and I've got the green light etc. Did you say you have settings that worked?

Did I use the right DGT firmware? Several came down

DGT834GT_V1.03.22_DGTeam_1018_eng_adsldrv022c.img
DGT834GT_V1.03.22_DGTeam_1018_eng_adsldrv023o.img
DGT834GT_V1.03.22_DGTeam_1018_eng_adsldrv026.img

I flashed in the highlighted one.

Any ideas?

[speedfreak]

I think you need this one...

http://dgteam.ilbello.com/index.php?pid=5 DG834GT_V1.03.22_DGTeam_1018.zip

will edit this post when I find the other settings, theres something wrong though, I could still connect cranking it right down to 1% Check this is the one you have, I'll post back. have you not managed to get online at all with it? I think you have downloaded the one I said, my post is a work in progress one lol

Have you done this http://www.kitz.co.uk/routers/Netgea...T_Be_Setup.htm sorry if this seems basic Im just seeing where you are up to, it worked straightaway for me, Ive been reading about using mac addresses etc on o2 with this router. Im trying to find out

Note sorry if I sounded like I was waffling I kept editing

[Sephiroth]

Yeah - the three files I listed were inside the zip. Most confusing.

And checked at the time with the Kitz data.

[speedfreak]

Hmm I'll get a mate to post on DG's forum and ask I dont think Im a member there, I'll get back to you when I find out, if you got 2Mb at 50% you should be able to get more when its sorted

[Sephiroth]

Originally Posted by speedfreak

Hmm I'll get a mate to post on DG's forum and ask I dont think Im a member there, I'll get back to you when I find out, if you got 2Mb at 50% you should be able to get more when its sorted

Just to add some flesh. In the router menu, I can ping sites and so on. But IE will not access any site. It's as if the bridge between the top layers in the router isn't working.

I loaded the DGT834GT_V1.03.22_DGTeam_1018_eng_adsldrv022c.img replacing the one mentioned in the earlier post.

Cheers

[SideWeaver]

All I will say is I am sorry to hear you have been having this problems speedfreak. I have read your posts and it is sad to see it has been taking so long to resolve the issues.

I hope it all gets sorted soo, because once it is all in order it is awesome. I am on 50mb in Birmingham and get a reliable connection.

This is a speedtest I just did prior to testing



I have had the occasional problem but has been resolved quickly. It just sounds like you have one of those rare problems that are so troublesome.

[speedfreak]

Thanks! With a bit of luck it will get sorted, its currently with networks who are updating on Friday. Yes it does seem like it a pain for them to sort out but at least two faults have been found and repaired up to now, a cabinet routing issue and a faulty cable (not mine) causing noise. That had definitely made things alot better but its still not right Oh and the replacement V+ box, if theres a God I dont think he's keen on me joining VM

Must have took you a while to read through it all, Im hopeful its coming to an end but I said that a couple of months ago

Mine isnt so impressive

[speedfreak]

Im sorry to bump this thread yet again but if I dont let my anger out somewhere it will spill over in to my personal life and I cant be having that

Its now been over a week since i was promised networks or the senior tech (they are meant to be liaising) would be in touch and still nothing has happened. Not even a phonecall. Ive just rang VM and spoke to another very helpful person in the CEO's office who chased it up and put it as a priority and Ive been advised they will ring back within 24hours to arrange an appointment to come round. No idea why they are coming round here again as after all the work and the 3/4's of the way there repull surely theres nothing else left to do here

Ive noticed my snr has been sitting around 35, no idea if thats ok or not? speeds are still up and down though mainly down, the last week Im lucky to get above 20Mb no matter what time of day. Its got to a point I just hardly bother gaming anymore and I just know they will eventually visit and the outcome will be being told by a tech yet again that 50Mb has its problems, we dont guarantee 50Mb and theres nothing wrong here.

Ive been extremely laid back about it all and try to remain so but I think waiting over a week just for a bloody phone call from a tech takes the mickey. Some feedback from the techs that they were looking into it would have been good.

Oh and I must add that its not the CEO guy I blame but the manager for this area, I know its been passed over to him and nothing whatsoever has happened in over a week, this isnt the first time its been passed to him and you'd think with this going back to the end of Jan it would be a priority. If he comes round again Im going to make sure Im in this time so my partner doesnt get fobbed off again with "dont worry we wont forget you we will be back again". That never happened and they denied they said it, maybe my girlfriend was winding me up, who knows.