No Email, No NTLworld.com - Page 11

Geoff103 · 25-02-2005, 10:38

This is getting beyond a joke.

My primary account seems to have been well and truly zapped of a whole host of emails sent to me in the past three days. They cannot be accessed by any means.

Now, this morning my primary account will send emails but not receive while my secondary account is doing both quite happily.

What is going on?

Neil · 25-02-2005, 11:09

Quote:

Originally Posted by andyl

Didn't you forget the sarcasm smiley?!

No.

I have no faith whatsoever in either ntl's email servers, or ntl's ability to tell the truth about their 'technical problems', so when you asked for a show of hands from those that did not believe ntl, I put mine up.

Nemesis · 25-02-2005, 11:11

Thing is you put your hand up to believing them

ncarring · 25-02-2005, 11:27

There must still be a huge backlog despite ntl's status report saying they expect it to clear by noon today. I have no emails newer than the evening of the 23rd yet....

25-02-2005, 11:27

Quote:

Originally Posted by Nemesis

Thing is you put your hand up to believing them

Yeah! C'mon Neil, keep up at the back there

Ok, 10.25 and still just the one spam has got through. My Hotmail's nice and active though. Is there anyone from NTL mngmt out there? If so, please can you you tell us WTF IS GOING ON? Is there anyone from NTL Wythenshawe out there? If so, can you let me know where in your building Senior Management hide? I'm contemplating a brief trip around the M60 to test quite how far a cable modem can be inserted up the human rectum.

Neil · 25-02-2005, 11:28

Quote:

Originally Posted by Nemesis

Thing is you put your hand up to believing them

LMAO! So I did!

Hands up those who believe that ntl couldn't run a reliable email service if their lives depended on it.

ntl's email problems are infamous, & have been ongoing for years now, just when you thought a company couldn't offer a shabbier service, ntl's email servers fall over-a-gain.

ncarring · 25-02-2005, 11:30

Quote:

Originally Posted by leagle

I have one question for the more experinced members looking @ this discussion board: where exactly does NTL post / publish on the Web the current status for this or any other problem? I have been <shall we say ....> somewhat irritated to read this headline message from NTL:

"Service restored

Latest information -

You may have experienced intermittent problems with the following ntl internet services in the last 24 hours: email, ntlworld.com, Broadband Plus, Personal webspace, Account Management pages to change broadband speeds, registering for broadband for the first time, or re-registering a new computer for the broadband service.

These are now resolved. Please bear with us whilst we get everyone back to full service.",

which I found here: http://www.ntlworld.com/ , and still appears even though it is clear that "get[ting] everyone back to full service" is taking some time.

Doubtless they have been communicating the status to their users by ... sending us e-mails ?

http://www.ntl-isp.ntl.com/ServiceStatus/ - slightly more detail but still pretty poor...

25-02-2005, 11:32

Quote:

Originally Posted by Neil

Hands up those who believe that ntl couldn't run a reliable email service if their lives depended on it.

and, for good measure

NTL couldn't organise a **** up at an alcoholics reunion night hosted by messrs Johnnie Walker, John Smith and their French compatriot, Remy Martin.

Geoff103 · 25-02-2005, 11:33

Quote:

Originally Posted by andyl

Ok, 10.25 and still just the one spam has got through.

Just one spam would tell me SOMETHING was happening!

Neil · 25-02-2005, 11:41

Quote:

Originally Posted by Geoff103

Just one spam would tell me SOMETHING was happening!

Yeah-the email hamster probably woke up.

dilli-theclaw · 25-02-2005, 11:43

Quote:

Originally Posted by Neil

Yeah-the email hamster probably woke up.

and here was me thinking they finally took delivery of my Amstrad CPC that I donated to bring their equipment up to date.

injuneer · 25-02-2005, 11:43

Has everyone seen this on the reg?

http://www.theregister.co.uk/2005/02...l_email_snafu/

Neil · 25-02-2005, 11:51

Quote:

Originally Posted by injuneer

Has everyone seen this on the reg?

http://www.theregister.co.uk/2005/02...l_email_snafu/

What about these...?

http://www.theregister.co.uk/2004/05/19/ntl_email/

http://www.theregister.co.uk/2003/06...improve_email/

http://www.theregister.co.uk/2003/06...n_in_ntl_spam/

http://www.theregister.co.uk/2003/06...mittent_email/

That last link is dated June 2003..... *Sigh*

That is nearly 2 years of "We're improving" BS....

Pathetic & dishonest are the only ways to describe ntl's handling of their email "service".

25-02-2005, 12:31

Quote:

Originally Posted by Geoff103

Just one spam would tell me SOMETHING was happening!

Yeah but proper mail is getting through to the Hotmail account which is forwarding from my ntl account so..... not only is NTL's email delivery useless but the recently introduced anti-spam measures too. Very impressive NTL.

Musicman · 25-02-2005, 12:35

Quote:

Originally Posted by Geoff103

This is getting beyond a joke.

My primary account seems to have been well and truly zapped of a whole host of emails sent to me in the past three days. They cannot be accessed by any means.

Now, this morning my primary account will send emails but not receive while my secondary account is doing both quite happily.

What is going on?

I am glad it is not just me, as this was what I was finding, I have not received any emails on my primary account, but my wife is OK. I have forwarded my e-mails from my primary account to a yahoo account, just so I have visability.