Newsgroups Trial Resumes - Page 10

Stuartbe · 11-03-2004, 08:18

Quote:

Originally Posted by Foo Fighter

This takes the ****, this trial was a joke

the servers are crap, you wasted everyones time... obviously you couldn't be bothered to do a proper job so were left with servers that are worse then before the trial started...

next time save everyone the trouble and don't even bother. Can we assume this trial was a failure? not one person is happy with them.

Yep - cant disagree with that....

Yet another supurb job by NTL

- Is it any wonder that people get p$ssed of with your company when you treat them like this ?

IanUK · 11-03-2004, 09:36

Quote:

not one person is happy with them.

I think the server is much better than it was, its not perfect and the missing groups are a pain, but completion is miles better than it was.

Just my view..

Ian

ntluser · 11-03-2004, 09:50

I think the problem is that everybody's perspective is different because we are probably getting different degrees of quality of service.

If you get a very poor service then understandibly your view will be different to someone whose service is very good.

NTL need to set up some kind of monitoring or feedback project which involves users from all NTL areas and platforms, on different connection speeds using a variety of PCs with low speed to high speed processors and different operating systems. In that way they can get an overall view of the service being provided, identify problems and solve them.

Personally, I've noted a great improvement in my newsgroup service in Manchester, but I realise that this may not be the case for everybody.Let's hope that NTL can get it sorted for everybody soon.

IanUK · 13-03-2004, 21:30

I'm getting massive time outs tonight on the server, shame its been great up till now - I guess its busy

Does anyone know an email address to send group requests to or if we can connect on another port other than 119 ?

Thanks

Ian

wheeliebin · 13-03-2004, 22:28

Quote:

Originally Posted by stuartbe

Yep - cant disagree with that....

Yet another supurb job by NTL

- Is it any wonder that people get p$ssed of with your company when you treat them like this ?

Stu did you get on the trial ?

I didnt think you were an NTL customer ?

I found the trial to be quite poor but i accept it was a trial. I advise anyone who goes on a products trial to expect the worst (its a trial after all)
I have found the server to be brilliant lately (crosses fingers)

The question i would have to ask NTL and the guys who ran the trial is....why consider offering another version of newsgroups which carry binaries?

AFAIK the only companies that offer a good standard of news service (bin included) are the ones who charge for it. The best i know for value is Clara.

A good news service is not a pre requisite of an ISP imho. Maybe it should be and yes it used to be. But the strain and demand of news servers these days would make a good free service un-economical

bioboy · 15-03-2004, 08:20

Having given the new service a few days more I've decided that perhaps my earlier criticism was a bit harsh.

The service is pretty fast and far more stable than it was before. Retention and completion are also way better than before, so a thumbs-up to NTL for that. Now if we could just get a few of the missing groups re-established.....

IanUK · 15-03-2004, 10:18

Seems to have gone a bit awry this morning though, I'm not seeing any new posts in any groups after about 9am

ynwa · 15-03-2004, 15:57

Quote:

Originally Posted by wheeliebin

AFAIK the only companies that offer a good standard of news service (bin included) are the ones who charge for it. The best i know for value is Clara.

pipex have an excellent news service with binaries, free with their ADSL connection. And at 23 quid for a 512 thats where i think ill be this time next month unless NTL get an equally good service by then, which is doubtful.

mrmassive · 16-03-2004, 08:06

ive noticed the retention on the servers is better but the connection drops to 0kbps for ages then

goes up again it takes ages to download something any ideas wats the cause of this

wheeliebin · 16-03-2004, 10:34

Quote:

Originally Posted by ynwa

pipex have an excellent news service with binaries, free with their ADSL connection. And at 23 quid for a 512 thats where i think ill be this time next month unless NTL get an equally good service by then, which is doubtful.

Pipex seem to be impressing a lot of people at the mo. I must say i am impressed if they run a free tip top news feed. Any ISP's i have used in the past have not. They have all had news feeds in the strictest sense but nothing to write home about.

I suspect (although im happy to be proved wrong) that if they had a million customers this may be slightly different. Most people dont expect a free reliable (binaries incl) news service which is why the likes of Clara and Easynews do so well.

Well done to Pipex tho

ynwa · 16-03-2004, 17:19

Quote:

Originally Posted by wheeliebin

Pipex seem to be impressing a lot of people at the mo. I must say i am impressed if they run a free tip top news feed. Any ISP's i have used in the past have not. They have all had news feeds in the strictest sense but nothing to write home about.

I suspect (although im happy to be proved wrong) that if they had a million customers this may be slightly different. Most people dont expect a free reliable (binaries incl) news service which is why the likes of Clara and Easynews do so well.

Well done to Pipex tho

Mate from work would download around 20gb per week from Pipex Binary Newsgroups. And at a cheaper monthly cost than im paying NTL for my Poor news and capped service.

wheeliebin · 16-03-2004, 20:15

Quote:

Originally Posted by ynwa

Mate from work would download around 20gb per week from Pipex Binary Newsgroups. And at a cheaper monthly cost than im paying NTL for my Poor news and capped service.

So then ,,,,the question has to be ...Why are you not with Pipex then ?

Must be a non serviceable area you live in eh ?

I must admit i might just have to check Pipex out if NTL ever treat me badly

ynwa · 17-03-2004, 10:32

Quote:

Originally Posted by wheeliebin

So then ,,,,the question has to be ...Why are you not with Pipex then ?

Must be a non serviceable area you live in eh ?

I must admit i might just have to check Pipex out if NTL ever treat me badly

I will be shortly

bioboy · 17-03-2004, 15:12

Quote:

Originally Posted by mrmassive

ive noticed the retention on the servers is better but the connection drops to 0kbps for ages then

goes up again it takes ages to download something any ideas wats the cause of this

I'm not having that problem at all. In fact things have improved so much over the last couple of weeks that I'm hardly having to use my easynews account at all. In fact with just 3 days left until my account trips over to the next 30 days I've only used 2 Gb of my 6 Gb quota and that's never happened before.

IanUK · 17-03-2004, 19:51

Loads of posts missing tonight compared to Easynews

Oh well, NTL's servers were great for 2 days.....

Cheers

Ian