help with setting email up
16-12-2003, 12:53
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#1
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Inactive
Join Date: Dec 2003
Location: barnsley sth yorks
Age: 68
Posts: 1
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help with setting email up
hi i run windows xp and have probs with this comming up below
could any body tell me how to send/recieve mail in out look express
as it comes up with this error.
mike  [FONT=Microsoft Sans Serif][B]
The host 'pop.ntlworld.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
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16-12-2003, 12:56
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#2
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: help with setting email up
Mail address= user.name@ntlworld.com
Outgoing Mail Server address smtp.ntlworld.com
Incoming Mail Server address pop.ntlworld.com
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16-12-2003, 12:57
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#3
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: help with setting email up
Quote:
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Originally Posted by m0fcg1
hi i run windows xp and have probs with this comming up below
could any body tell me how to send/recieve mail in out look express
as it comes up with this error.
mike  [FONT=Microsoft Sans Serif][B]
The host 'pop.ntlworld.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
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hi and  to the site , has this just started happening or has it been there from the beginning ??????????
have a look in the servers tab of your mail account , you should have pop.ntlworld.com and then smtp.ntlworld.com
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16-12-2003, 12:58
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#4
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: help with setting email up
Quote:
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Originally Posted by paulyoung666
hi and  to the site , has this just started happening or has it been there from the beginning ??????????
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In addition ... are you running a firewall ?
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16-12-2003, 12:58
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#5
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: help with setting email up
outgoing server should be smtp.ntlworld.com
incoming is pop.ntlworld.com
after that verify your account name and password and make sure you are not dialing a connection.
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16-12-2003, 13:01
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#6
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: help with setting email up
Sorry- Welcome to nthw.
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16-12-2003, 13:01
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#7
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: help with setting email up
username is your e-mail addy without the ntlworld.com bit , and your password you should find on your welcome letter
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16-12-2003, 13:02
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#8
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: help with setting email up
Quote:
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Originally Posted by Neil
Sorry- Welcome to nthw. 
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too late i beat you to it
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16-12-2003, 13:18
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#9
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Inactive
Join Date: Jun 2003
Location: Knebworth
Age: 73
Posts: 1,816
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Re: help with setting email up
One last thing some miss (or rather don't miss but should do) is the "Log on using secure authentication" box as this should NOT be checked when setting up NTL mail account.
The secure log on is only required for setting up accounts like hotmail in outlook/outlook express.
N.B. Also remember that passwords are case sensitive so it is easy to miss the caps lock key being on when typing or re-typing the password as all you see is ***********.
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16-12-2003, 13:20
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#10
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: help with setting email up
Quote:
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Originally Posted by Sociable
N.B. Also remember that passwords are case sensitive so it is easy to miss the caps lock key being on when typing or re-typing the password as all you see is ***********. 
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Unless you use Revelation V2 from www.snadboy.com
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16-12-2003, 13:33
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#11
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Inactive
Join Date: Jun 2003
Location: Knebworth
Age: 73
Posts: 1,816
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Re: help with setting email up
Quote:
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Originally Posted by Nemesis
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shhhhhhhhhhhh. the kids may be watching
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