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Old 12-07-2006, 19:54   #1
darant
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Cannot Access Webmail...

Hi All,

Long time no post for me... I am having issues accessing my webmail. I have the right username and password but cannot login...

I am an older user where by I do not use NTL BB but the account has always been active.

Is anyone else having issues?

Daran
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Old 12-07-2006, 20:05   #2
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Re: Cannot Access Webmail...

I can't get in either at the moment. Someone at ntl probably broke it.
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Old 12-07-2006, 20:28   #3
darant
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Re: Cannot Access Webmail...

That pleases me... I thought it was just me... I cant even access it through mail2web either...

---------- Post added at 20:28 ---------- Previous post was at 20:12 ----------

Ok... Trying to send to my email account gives:

Your message did not reach some or all of the intended recipients.

Subject:
Sent: 12/07/2006 19:53

The following recipient(s) could not be reached:

*****_****@ntlworld.com on 12/07/2006 19:53
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
< extu-****-1.symantec.com #5.1.1 SMTP; 550 Invalid recipient: <*****_****@ntlworld.com>>
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Old 13-07-2006, 03:21   #4
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Re: Cannot Access Webmail...

I'm guessing were the only 2 having issues?
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Old 13-07-2006, 08:04   #5
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Re: Cannot Access Webmail...

just sent a test email from my ntlworld account and didnt have a problem.
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Old 13-07-2006, 08:18   #6
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Re: Cannot Access Webmail...

hmm, my webmail is working fine now, must have been a local issue for me - I've been doing a proxy dance for some time now

If you are still having problems, you shuould call tech support to see if somethign has changed on your account. It is possible that, if you are no longer an ntl use (I think that is what you are saying in your post?) still accessing an ntl email, that the account has been closed through lenght of time after your leaving?
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Old 13-07-2006, 11:01   #7
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Re: Cannot Access Webmail...

Last I knew, ntlworld email addresses couldn't contain "_"s has this changed?
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Old 17-07-2006, 08:41   #8
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Re: Cannot Access Webmail...

Well it does appear that all email accounts left active after using NTL have been deleted..

I knew it would happen but all good things come to an end I guess...

Thanks for the help all, appreciated.

Daran
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