Green box doors left open

[PS1]

loosing keys for contractors doesnt seem to be the main issue,i think not having them provided in the first place is where the problem lies!

(along with not being provided with a lot of other essential stuff to do a quality install).
__________________

and YES INDEED, it is the BIG LIE hairy mick!

[budwieser]

Just shouted at the local youth for taking off the Green cover on my local box and they put it back Sharpish!!!!!!!!!!
Hopefully my windows will be alright!
Reported it to CS and they said they would put it through to faults.

[nfs6600]

Originally Posted by budwieser

Just shouted at the local youth for taking off the Green cover on my local box and they put it back Sharpish!!!!!!!!!!
Hopefully my windows will be alright!
Reported it to CS and they said they would put it through to faults.

The easiest way is to call faults rather than CS and advise them to email it off the the service tech dispatch department. I can't give you the email for obvious reasons. Information needed will be Street Name, Postcode (full if possible as narrows down the location) and Cabinet number if possible also.

[9083]

Its easy to report an open cab the problem is fixing it.
Service techs get sent the job to close it but if the lock and bars are damaged we do not carry any spares, we send the info to out principle techs who pass it on to the Civils dept who in turn put it onto a data base, god knows what happens then.

[budwieser]

Originally Posted by nfs6600

The easiest way is to call faults rather than CS and advise them to email it off the the service tech dispatch department. I can't give you the email for obvious reasons. Information needed will be Street Name, Postcode (full if possible as narrows down the location) and Cabinet number if possible also.

Check your PM`S!
And thank you.

[nfs6600]

done and done

someone will close it tomorrow

[Feenix]

Originally Posted by 9083

Its easy to report an open cab the problem is fixing it.
Service techs get sent the job to close it but if the lock and bars are damaged we do not carry any spares, we send the info to out principle techs who pass it on to the Civils dept who in turn put it onto a data base, god knows what happens then.

Should now be getting spare,generic, locks from your line manager.

[9083]

Originally Posted by Feenix

Should now be getting spare,generic, locks from your line manager.

not in manchester my friend

[daz300]

helo
ust seen that MY green box has had it doors moved (well to the ground ) i have placed them back over the door space .

so who do i ring ?
is there a ntl email i can use ?

[sollp]

Originally Posted by daz300

helo
ust seen that MY green box has had it doors moved (well to the ground ) i have placed them back over the door space .

so who do i ring ?
is there a ntl email i can use ?

You should ring NTL customer services who wil initiate a quick speedy response, and will have the cabinet door fixed and closed by the time you retire at the age of 67.

[Myron]

Originally Posted by Saxo

There is on in Rochdale up the road from me totally beaten to bits...door aint even on hinges...

What road in Rochdale?

[daz300]

the green boxes doors are back off ,

[Tsunami60]

Originally Posted by sollp

You should ring NTL customer services who wil initiate a quick speedy response, and will have the cabinet door fixed and closed by the time you retire at the age of 67.

That made me laugh!

Last Summer my BiL rang NTL reporting the doors being off our green box, it was months before they were fixed.

[Shaun]

Can't think people will bother now it costs to call them.

[orangebird]

Originally Posted by Shaun

Can't think people will bother now it costs to call them.

Yep, and it'll still cost them when some little scrote vandalises the box and they have to ring about having no service at all....

Just ring them!