don't put up with bad service
15-06-2006, 11:17
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#1
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Inactive
Join Date: Apr 2006
Posts: 5
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don't put up with bad service
Phone the cancellation dept tell them sky are offering the same service at a lower price (penlty of mail shot leaflets around with details you can quote) complain about internet service outage aswell. I've gone from a standing charge of £50.40 for phone, family pack and a 1mb connection with the cost of the phone calls on top to free calls to my local area after 6pm and all weekend and an upgrade to 4mb broadband all for the cost of £34 a month . According to the nice lady at the other end of the phone the greater the services you have the bigger the discount so more is cheaper than less. oh by the way the phone call is free aswell 0800 052 2000 WHAT THE WORSE THAT CAN HAPPEN????
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15-06-2006, 11:25
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#2
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Inactive
Join Date: Jan 2004
Age: 48
Services: 120MB BB - Sky+ HD
Posts: 378
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Re: don't put up with bad service
Quote:
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Originally Posted by stralin
WHAT THE WORSE THAT CAN HAPPEN????
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well, if you have "bad services" you are still left with "bad services", only cheaper. if you think that's acceptable then don't complain when something goes wrong next time.
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15-06-2006, 11:27
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#3
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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Re: don't put up with bad service
Quote:
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Originally Posted by nemesis01
well, if you have "bad services" you are still left with "bad services", only cheaper. if you think that's acceptable then don't complain when something goes wrong next time.
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__________________
From Jim Cornette:
“Ty, Fy, bye”
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15-06-2006, 12:25
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#4
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Inactive
Join Date: Apr 2006
Posts: 5
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Re: don't put up with bad service
if the sevice stays bad then i'll contact them again it only a phone call and i always have the option to leave, remember we are the customers, without customers no ntl
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15-06-2006, 12:52
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#5
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: don't put up with bad service
Do a a search on "Retentions". You might find a few threads..
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15-06-2006, 13:09
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#6
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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Re: don't put up with bad service
Quote:
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Originally Posted by stralin
if the sevice stays bad then i'll contact them again it only a phone call and i always have the option to leave, remember we are the customers, without customers no ntl
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But the point is no matter what they charge you per month, it doesn't improve the service!
__________________
From Jim Cornette:
“Ty, Fy, bye”
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15-06-2006, 13:16
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#7
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: don't put up with bad service
I was gonna post, but Russ and Nemesis01 have said everything I planned to. If you get bad service, then whether you pay £50 a month or 50p a month, you are still getting bad service.
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15-06-2006, 13:33
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#8
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Inactive
Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Re: don't put up with bad service
cheap cheap cheap cheap cheap cheap. And I'm not talking about ntl. 
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15-06-2006, 14:42
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#9
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Inactive
Join Date: Jan 2004
Posts: 1,164
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Re: don't put up with bad service
yes everyone go and get ntl to give discounts giving them even less money to work with, that will surely allow them to improve the service!
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