Speed Increases 1st June - 2meg to 4meg

[TeleFragX]

Ok - I am not on NTL and wont be until i move in 4 weeks (can't wait for 10mb) but this is how things like this work.

The upgrade people in chunks and seeing if all is well and going onto the next group and doing the same. It's not a case of pushing a button and it's all done.

I know a lot of you wish it was but what it if people started getting 250kb speeds and not the 4mb ntl would be in peoples bad books. It looks like there upgrading in groups and the "exchanges" (if thats what ntl thingys are called) at the same time.

So say theres 100 customers on 3 "exchanges"

Ntl goes to "Exchange 1" and upgrades and this has 40 people on only 20 people get the upgrade while the next group wait - this is to see if people are getting the speeds they are paying for and no bugs come up and the same for the other 2.

Getting to the point here is "good things come to those who wait". I used to be the same on a lot of things wanting them now but I know now to wait for things if i really want them.

I don't think NTL are a bad company even with all these 1000s of complaints on forums i have been reading. Lets face it they are 1 of 2 (or just the 1 and only now?) cable providers in the UK and in the latest issue of custompc the say: your street is allocated a certain amount of bandwidth so if 10mb users and if any 4mb dont get the full speed then i suggest you goto the kid down the road with 5 pcs downloading 24/7 and not ntl - ntl cannot tell him what to do he pays for it like anyone else - unless he starts loosing ntl money (which ya he would).

Just be happy ntl are upgrading you it's not going to hurt - ntl could of done this as a suprise upgrade and not said anything and i bet 98% of you wouldn;t notice for a few days so whats it hurting.

you have the same speed and the same price and soon to be DOUBLE the speed at the same price so way to go NTL for giving more bang to the buck.

Just for the thread i suggest people get this months custompc mag it has adsl v cable in it and tells you just how cable works and maybe then you wont bother ntl but the person next door taking the bandwidth.

I dont mean to sound nasty or anything just would like to point it out and see if we can get people to just look forward to it instead of getting into foul moods over something that didn't even need to happen or goign to happen. HEY! I'm still on 2mb and only get 1.5 most of the time from my BT line - and that gets a lot of packet loss and high pings.

Just as someone said "think happy thoughts" grab a beer or something and watch some tv or g out get some fresh and lighten your head from pwning n00bs on CS!

BTW Cableforum - can you get news on this so called "1mb upload increase and from 24mb - 30mb increase for 10mb (by the end of the year)" - an ntl engineer told my mate that in grimsby and someone else said the samething on NTLHELL would like to know thats all

Anyway - enjoy you lucky 4mb people! And take what I said on board!

[Graham M]

Originally Posted by TeleFragX

i suggest you goto the kid down the road with 5 pcs downloading 24/7 and not ntl - ntl cannot tell him what to do he pays for it like anyone else - unless he starts loosing ntl money (which ya he would).

I'm sure they'd go see this kid as it's against ToS to run any more than 3 devices off of your NTL connection and a "fair use" policy comes into bandwidth usage

[chrisjones]

Originally Posted by Retrovertigo

I will apologise if I have become rude or offensive. But I don't like people having digs at me when they hadn't even bothered to read what my gripe was in the first place. Instead bldinly assuming I wanted NTL to upgrade immediately.

In fact I even posted a question asking what stops them doing it the same day for everyone and if there was a technical reason why not. And as I said, it was a genuine question.

Then to top it off - you get people like chrisjones who seem to think it's ok to laugh at other peoples problems. Broadband is a real luxury for me, and I don't like throwing money away. Maybe for people like him it's throwaway cash, but for me it isn't.

ohh boo bloody hooo! I wasnt laughing at ANYONE, I was just having a little fun, trying to lighten up the mood and chill people out a little!

You seem to have taken it a little too much to heart as you have mentioned me twice now in subsequent posts ..

Please for the love of God, stop with your gripes and chill out, it was nothing personal - If you check back through the other couple of hundred threads in this topic you will see that quite a few of us have been having a running 'joke' about this whole situation just to try and make some fun from it all...

Dear oh dear - it now seems im the Cable Forum bully!

woooo saaaaaah! *Rubs temples furiously.

[etccarmageddon]

Originally Posted by Zeph

I'm sure they'd go see this kid as it's against ToS to run any more than 3 devices off of your NTL connection and a "fair use" policy comes into bandwidth usage

there's no way of detecting how many pcs are on a connection, is there?

[Retrovertigo]

Re: chrisjones. Some people actually want some helpful advice when they are spending what to them is a reasonable amount of cash. They don't need someone rubbing their temples, making silly noises and trying to be light hearted about it.

As I see it, it contributes nothing to this thread. Other than rub peoples noses in the fact that obviously your broadband works fine. Well, well done - go and give yourself a pat of the back. Or assume the lotus position, or whatever it is you do when you make those noises.

Do you not think that people are at the end of their tether when they come and post here? I know for me I try and get sense out of NTL whenever I can. Posting here is a last resort that maybe someone has an answer, knows how to word something better to maybe get an engineer. Whatever it is they are seeking, this is a place to vent or to get advice. People who have everything working just fine and so like to make light of other peoples problems ain't funny. It's arrogant.

[Graham M]

Originally Posted by etccarmageddon

there's no way of detecting how many pcs are on a connection, is there?

So I thought but when I questionned this a time a go, CS seemed to be able to find out how many PCs were connected even when they were behind a NAT gateway of some kind (ICS/Router/etc)

[Russ]

Originally Posted by Retrovertigo

Re: chrisjones. Some people actually want some helpful advice when they are spending what to them is a reasonable amount of cash. They don't need someone rubbing their temples, making silly noises and trying to be light hearted about it.

As I see it, it contributes nothing to this thread. Other than rub peoples noses in the fact that obviously your broadband works fine. Well, well done - go and give yourself a pat of the back. Or assume the lotus position, or whatever it is you do when you make those noises.

Do you not think that people are at the end of their tether when they come and post here? I know for me I try and get sense out of NTL whenever I can. Posting here is a last resort that maybe someone has an answer, knows how to word something better to maybe get an engineer. Whatever it is they are seeking, this is a place to vent or to get advice. People who have everything working just fine and so like to make light of other peoples problems ain't funny. It's arrogant.

I suggest that if you lower the aggression in your posts you might find help to be more forthcoming. If you object to the way someone has posted then feel free to use the 'report this post' feature as has already been done on you.

[ntluser]

Can anyone report if their area has been done please?

At least then we can get an idea as to how things are progressing.

We can also get some feedback as to how well the upgrade works.

Does anyone know what changes the upgrade makes, if any, to the information in the STB menu?

In other words, how do you know when you have been upgraded?

I say this because in the past people have beeen upgraded without knowing it simply because they did not reboot their Set Top Box.

[Carth]

UK, Nationwide (Reuters)
Sun Jun 4, 2006 11:51 AM BST
Violence flares in UK as NTL customers protest over speed upgrades

Large areas of the UK are once again caught up in a swathe of riots as customers demand the new speed increases due to be delivered by the end of the month.
NTL have instigated a roll-out of higher speeds (2Mb to 4Mb, at no extra cost to their users), which should be in place by the end of June 2006. This information was sent via EMail to most (if not all) of their existing customer base, which should in reality have been a reason for joyous festivities to take place as, once again, the customer would benefit from an increase in internet speeds (this time coupled with the removal of a bandwidth usage cap), for no extra outlay every month. Instead it has led to a series of riots, as customers who need the new speeds instantly are demanding that they receive them instantly.

One unhappy customer is reported to have said " Yo, I'm *****, I've bin wiv NTL 9 munfs and me n me mates all wanted fast speeds so we cud get all them games n movies off the net ya know... like so we dint ave to pay for em like *giggle*. We is real mad that we has to wait another couple of weeks 'cos we wants em now before the markets get flooded, know what I mean mate *wink* "

The latest riots are similar to the earlier unrest caused by NTL attempting to increase customers speeds for free, causing the CS phone lines to be constantly busy dealing with demands for instant upgrades. It is assumed that the latest idea of now charging customers for these calls may be an attempt by NTL to free up valuable resources to allow the promised increases to procede quicker.

NTL are unavailable for comment at this time.

[Planetgarb]

HaHaHa thats top quality and well thought out.
Theres no need to stress. Good things come to those who wait

[Graham M]

Hahah love it, trouble is, its true!!! :O

[Zee]

Originally Posted by Carth

One unhappy customer is reported to have said " Yo, I'm *****, I've bin wiv NTL 9 munfs and me n me mates all wanted fast speeds so we cud get all them games n movies off the net ya know... like so we dint ave to pay for em like *giggle*. We is real mad that we has to wait another couple of weeks 'cos we wants em now before the markets get flooded, know what I mean mate *wink* "

hahahaha, That is just to funny. Wait about 2 weeks and you'll get the upgrades, jesus, its free, just wait...

[MagicMan]

Originally Posted by Zeph

So I thought but when I questionned this a time a go, CS seemed to be able to find out how many PCs were connected even when they were behind a NAT gateway of some kind (ICS/Router/etc)

#

They more than likely do it by MAC address. Its the same with any managed network environment. If you have say a 24 port managed switch and 23 ports have single PC's connected, then you will see just one MAC address per port. If you add another switch or hub to the port 24 and connect 4 PC's to that, then the port will display 4 MAC addresses for that physical port.

[Graham M]

Yes you're probably right, I never thought about MAC Addresses being shown through a NAT Gateway even if IPs are not.

[Kliro]

As I can't be bothered sifting through the arguments to find useful posts;

Has anyone been upgraded as of yet?

Or have there been any updates in news?