NTL offering package to challenge talk talk - Page 29

etccarmageddon · 01-06-2006, 14:03

yes you can have broadband on its own.

Neil · 01-06-2006, 14:56

Quote:

Originally Posted by ntl.wotcha

Is it possible to cancel just the TV and Phone and just have the NTL BB ? That way I'd have a bit of time to get the Talk Talk BB sorted.

Yes.

Quote:

Originally Posted by ntl.wotcha

Plus I am not happy doing business with liars who promise me a certain deal and then don't deliver. I have been a long standing customer with CWC/NTL and I'd be happy to stay with them for the right price, but they are literally driving me away.

I'm not certain they were lying, although it could well be the old CS-BSÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â® where they tell you what you want to hear to get you off the phone (still lying IMO)

King Of Fools · 01-06-2006, 15:27

Quote:

Originally Posted by ntl.wotcha

Is it possible to cancel just the TV and Phone and just have the NTL BB ? That way I'd have a bit of time to get the Talk Talk BB sorted.

Yes you can have BB on its own. You also probably want to move back to BT ASAP as they will require a 3 or 12 month minimum contract before you can move to TalkTalk (depending on whether you currently have a BT line installed).

ntl.wotcha · 08-06-2006, 15:00

Quick Update. I managed to talk to a nice guy in retentions who explained that the deal does only apply to the DTV part of the base pack. He also told me that the billing system only records the 1/2 price BB for 3 months but it actually reapplies after 3 months.

I asked him if there was anything he could do to extend the deal and he told me that as the above had not been made clear to me up front he would extend the 1/2 price offer to a year. So fair enough.

08-06-2006, 17:26

Quote:

Originally Posted by ntl.wotcha

Quick Update. I managed to talk to a nice guy in retentions who explained that the deal does only apply to the DTV part of the base pack. He also told me that the billing system only records the 1/2 price BB for 3 months but it actually reapplies after 3 months.

I asked him if there was anything he could do to extend the deal and he told me that as the above had not been made clear to me up front he would extend the 1/2 price offer to a year. So fair enough.

oh right must be the same 1/2 price bb i was supposed to be getting that I got for 3 months which wasn't half price was always different discount each month and after 3 months I no longer got it.

Decided against querying as I just no longer have time to call into NTL

Vegeta · 12-06-2006, 15:11

Managed to get 10mbit and Talk Unlimited 24 for ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£20.50 per month. I was told that this was for 12 months.

I also cancelled the DTV package and am going to be called by an engineer to arrange collection of my Samsung STB for a ntl: cable modem. I was told that the 10mbit would only be activated once I get the ntl: cable modem but I was expecting them to activate it now so I get the maximum speed possible through the Samsung STB.

Are they pulling wool over my eyes?

tucker61 · 12-06-2006, 17:27

Vegeta, what made you cancel DTV ????? Did they offer you a deal to keep DTV or just BB + TU24

Vegeta · 12-06-2006, 19:07

Quote:

Originally Posted by tucker61

Vegeta, what made you cancel DTV ????? Did they offer you a deal to keep DTV or just BB + TU24

I cancelled DTV because ntl don't have some channels which I want.

dcclanuk · 12-06-2006, 19:22

ok finally got my second bill from ntl after the discounts were put on it, and finally its now correct!

can some1 now confirm as to whether ntl have a proper deal to challenge talktalk yet? also can some1 confirm this free international calling [to challenge talktalk?] that ppl have been talking about- if its true that is!

paul11974 · 12-06-2006, 20:48

Quote:

Originally Posted by dcclanuk

ok finally got my second bill from ntl after the discounts were put on it, and finally its now correct!

can some1 now confirm as to whether ntl have a proper deal to challenge talktalk yet? also can some1 confirm this free international calling [to challenge talktalk?] that ppl have been talking about- if its true that is!

nope still no official package to challenge talk talk from ntl maybe it will happen when we all start leaving

12-06-2006, 21:10

Quote:

Originally Posted by paul11974

nope still no official package to challenge talk talk from ntl maybe it will happen when we all start leaving

I don't think they will be worrying to much considering talktalk are currently been investigated by ofcom

dcclanuk · 12-06-2006, 21:19

Quote:

Originally Posted by xathras

I don't think they will be worrying to much considering talktalk are currently been investigated by ofcom

under wat circumstances?

paul11974 · 12-06-2006, 21:24

even orange now offer 4 play yet ntl pay billions for virgin but have we seen a single offer for any virgin mobile phone users yet ?

King Of Fools · 13-06-2006, 10:50

Quote:

Originally Posted by paul11974

even orange now offer 4 play yet ntl pay billions for virgin but have we seen a single offer for any virgin mobile phone users yet ?

The Virgin deal has not officially gone through yet!

13-06-2006, 11:49

Quote:

Originally Posted by dcclanuk

under wat circumstances?

please verify against other IT news media and also speak to ofcom in regards to this. Numerous complaint from the industry, customers and advertising agencies have been lodged already.

There is small print, worries over delivery and cost implications that are being reviewed