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NTL offering package to challenge talk talk
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Old 25-04-2006, 11:12   #196
Little_Devil
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Re: NTL offering package to challenge talk talk

ha ha update, now these muppets have cancelled the phone as well as TV, despite me only wanting to stop the TV

This company have a lot to learn about customer services, before they decide to charge.
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Old 25-04-2006, 13:35   #197
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Re: NTL offering package to challenge talk talk

Just got the same offer as daztowler and the guy also made a point of saying that this was not a new contract and I could ring up and cancel at anytime.
I asked him how long this was for and he said as long as I`m with them.
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Old 25-04-2006, 13:37   #198
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Smile Re: NTL offering package to challenge talk talk

just rang retentions,i was on ,1mb,family + dual sports, 5p talk plan, costing me £70 p. month with calls. a very nice lady offered me 2mb, tu 24 unlimited, family + dual sports, and a second set top box ,all for £ 48.00 p. month. now thats nice.
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Old 25-04-2006, 13:43   #199
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by kboo1574
just rang retentions,i was on ,1mb,family + dual sports, 5p talk plan, costing me £70 p. month with calls. a very nice lady offered me 2mb, tu 24 unlimited, family + dual sports, and a second set top box ,all for £ 48.00 p. month. now thats nice.
I hope that's what you get and hope they bill you correctly.
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Old 25-04-2006, 13:52   #200
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Re: NTL offering package to challenge talk talk

Having been an NTL customer for around 5 years im sure the billing might look a bit squiffy for the next month or two but once it settles down im sure it will be fine , if not just ring c.s or retentions again .... whats the big deal ????

I've never had any major problems with NTl , and changed my packages several times adding and reducing things off it , and done two house moves with them in that time.......... they've been professional all the way through .
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Old 25-04-2006, 14:36   #201
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Re: NTL offering package to challenge talk talk

I've just had my bill, and didn't expect any discount to show on this one since i only was given my offer last week, but the bill was only £19.44 with all discounts already!
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Old 25-04-2006, 15:51   #202
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by Pia
I've just had my bill, and didn't expect any discount to show on this one since i only was given my offer last week, but the bill was only £19.44 with all discounts already!
Well Done!

I'll be getting mine in a couple of days so i'll be looking for some sort of discount on it.
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Old 25-04-2006, 16:40   #203
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Re: NTL offering package to challenge talk talk

Just got off the phone from them, spoke to a really nice guy, he gave me 10MB for £17.49 per month, also offered 1MB for £9.99 and 2MB for £12.50, he said i'd pay this price for 12 months, he also said about the speed increases on the front page.

A huge thank you to people on this forum for helping me get this duscount.
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Old 25-04-2006, 18:42   #204
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Re: NTL offering package to challenge talk talk

Well done, I got £17.50 for 10Mb, so you beat me by a penny. I only got it for 3 months though.

Still, can't complain, as I only had it installed 5 months ago The phone was installed 2 months ago, got that half price too

Is anyone still paying full price? If so then call the NTL "free money" hotline
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Old 25-04-2006, 19:05   #205
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Re: NTL offering package to challenge talk talk

I'm going to try my luck tomorrow following the advice of you good people.

Has anyone managed to get a standalone modem thrown into the deal free of charge when they've been upgraded to 10Mb? At the moment, I'm connected by a Samsung STB on 2Mb, so could only achieve a speed of say 6-7Mb, even if I did manage to get an upgrade from retentions.
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Old 25-04-2006, 19:05   #206
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by crazybones
I'm going to try my luck tomorrow following the advice of you good people. Has anyone managed to get a standalone modem thrown into the deal free of charge when they've been upgraded to 10Mb? At the moment, I'm connected by a Samsung STB on 2Mb, so could only achieve a speed of say 6-7Mb, even if I did manage to get an upgrade from retentions.
Leave it a day or so, then rign up for a modem that supports your speed ?
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Old 25-04-2006, 20:23   #207
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by DaggaDagga
Is anyone still paying full price? If so then call the NTL "free money" hotline
I am as I am no good at telling porkies and knowing my luck I will ring and say I am thinking of canceling and they will say no problem when do you want to cancel from lol
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Old 25-04-2006, 20:36   #208
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by DaggaDagga
Well done, I got £17.50 for 10Mb, so you beat me by a penny. I only got it for 3 months though.

Still, can't complain, as I only had it installed 5 months ago The phone was installed 2 months ago, got that half price too

Is anyone still paying full price? If so then call the NTL "free money" hotline
Are you saying that retentions offered you new offers even though you were still within your original contract? Are these people stupid?
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Old 25-04-2006, 20:37   #209
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by Jules
I am as I am no good at telling porkies and knowing my luck I will ring and say I am thinking of canceling and they will say no problem when do you want to cancel from lol

try it and be amazed or try it and tell them to walk
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Old 25-04-2006, 20:45   #210
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by chocky909
Are you saying that retentions offered you new offers even though you were still within your original contract? Are these people stupid?
Yes.

However Telewest (which it's still posbbile with) aren't.
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