Nokia 7610 Memory Low...Crashes?

[Pia]

I've got a Nokia 7610 and it keeps saying "Memory Low. Delete some data."

It won't let me connect via USB for long to Nokia pc suite so i can't try and manage some files that way, but i did manage to delete a song (3000kb) from the phone ealier...

The memory card has plenty of memory as i've just deleted all the video's via the PC.

When i turn it on it gives me the memory low message, and won't let me do anything it just freezes, and reboots itself and does the same thing again and again.
The only thing it will let me do is press and hold the menu button to show which applications are open, which is just f-secure virus scanner, which is set in realtime, but when i click the 'C' button to exit this it freezes...

I hope someone can help as i need my phone and it's useless at the minute!
Thanks, Pia.

[pedantic]

Can you stop the virus scanner ? You say its set in realtime (not sure exactly what you mean there) but it is still running, Try and stop it, and see what happens. Virus scanners can be a pain sometimes.

it doesn't give much clue in the manual

When one of the following notes is shown, the phone memory is low and you must
delete some data:
• Not enough memory to perform operation.
• Delete some data first.
• Memory low. Delete some data.
To view what kind of data you have and how much memory the different data
groups consume, select Menu > Tools > File mngr. > Options > Memory details.
You may want to delete the following items regularly to avoid memory getting low:
• Messages from the Inbox, Drafts, and Sent folders in Messaging.
• Retrieved e-mail messages from the phone memory.
• Saved browser pages.
• Images, video clips, and sound clips in Gallery.
If you want to delete contact information, calendar notes, call timers, call cost timers,
game scores, or any other data, go to the respective application to remove the data.
If you are deleting multiple items and one of the low memory notes is shown again,
try deleting items one by one (starting from the smallest item).

as it sounds like you have already done that - after that the option is to reset to factory default, but you'll lose all your data, that way

[Pia]

Originally Posted by pedantic

Can you stop the virus scanner ? You say its set in realtime (not sure exactly what you mean there) but it is still running, Try and stop it, and see what happens. Virus scanners can be a pain sometimes.

I meant it's set in realtime as in, it's always scanning for viruses... But i have tried to exit the virus scanner but it freezes up, everything stays on the screen but won't do anything, it reboots every 1 minute or so..

I was hoping there would be another way around this as i haven't backed up my data

[pedantic]

Originally Posted by Pia

I meant it's set in realtime as in, it's always scanning for viruses... But i have tried to exit the virus scanner but it freezes up, everything stays on the screen but won't do anything, it reboots every 1 minute or so..

I was hoping there would be another way around this as i haven't backed up my data

It does sound like it is the av thats mucking things up.

Is there anything in the manual about the av ? Or did you download it ? Maybe a mooch around the f-secure site, will tell you how to temporarily disable it.

[Pia]

I can't get into the AV at all.. so i don't think i'll be able to disable it. It's a 30 day free trial i donwloaded it. it says i need to delete unnecessary files before i can use it, but how can i do that if my phone crashes due to the low memory

Stupid phone I only had to get the f-secure thing because i got infected with a virus

[Druchii]

Hmmm, so your phone will be usable in 30days when the trial runs out ?

You could lose everything and get it flashed to its original state at a phone shop, but that would also cost you.

Good Luck Pia.

[Graham M]

Your best bet sounds to be a factory restore

[pedantic]

Not sure if this is the product you have, but I found this from the mobile f-secure site.

[Pia]

I'm gonna lose all my numbers and i didn't back them up I'm soo annoyed

Is there a way of formatting myself that might work, taking into account my phone won't actually do much?

Originally Posted by Pia

I'm gonna lose all my numbers and i didn't back them up I'm soo annoyed

Is there a way of formatting myself that might work, taking into account my phone won't actually do much?

you can do a 'soft' format, but you'll still lose the data

We accept no responsibility for use of this code. It is undocumented, not supported by Nokia and should be used at your own risk.

The soft-format code for Series 60 phones is *#7370# . You enter this code as you would enter a phone number in the Phone application. It performs a format of the Internal drive - All data will be lost if you use this feature.



The method of performing a hard-format, i.e resetting it completely to factory defaults and removing all data, is as follows:

Switch off the phone.
Hold down the following three buttons: Green (call answer) button, * button, and '3' button
While holding these buttons, press the power button and switch on the phone
When the message 'Formatting' appears on the screen, release all of the buttons
Note that you shouldn't switch the phone off or remove the battery when performing either of these operations, and it's advised that the handset has a reasonable amount of battery charge before performing a format/reset.

[Pia]

After lots of googling i came to the conclusion that homealone's reset option was the only way around it

So thanks gaz i did a hard reset and have lost all my contacts, but luckily had all my pictures and video's and some games stored on the memory card, but still gutted about losing all my numbers
All better now

Originally Posted by Pia

After lots of googling i came to the conclusion that homealone's reset option was the only way around it

So thanks gaz i did a hard reset and have lost all my contacts, but luckily had all my pictures and video's and some games stored on the memory card, but still gutted about losing all my numbers
All better now

shame that was your only option, but glad it is fixed - you just need all your contacts to call you, now, so you can store the numbers

[Kneebs]

When you had it connected to the pc, could ya not of deleted files from the phone, instead of the memory card - i think thats what it's referring to when its telling you low memory?

The phone has 8mb internal memory & (as standard) 64mb RSMMC card. I guess it's too late now, but could come in handy in future

[Graham M]

Pia, one of the best things ive found to do is to enter all of your contacts in Outlook and then Sync the phone so you have a backup of your contacts on your PC just in case something like that ever happens again. That's the way I use to copy my contacts over when I get a new phone.