Massive ping spikes BF2

2||Para · 19-03-2006, 18:19

Anyway to check the signal to my modem?Been connecting to uk BF2 sites for the last 2 months with no problems,last week i started getting kicked for 800+ ping.

I've run all anti-spyware,scanned all my HDD's
checked every conection to the modem [even removed my router] to see if the problem is my end but cant get to the bottom of it.

Any help would be great.

---------- Post added at 17:09 ---------- Previous post was at 16:59 ----------

http://img366.imageshack.us/my.php?image=bf20qv.jpg

Ran a quick trace to a UK only server

---------- Post added at 18:19 ---------- Previous post was at 17:09 ----------

Thats what i get to the BBC

Paul K · 19-03-2006, 19:53

What modem is it? You can load a certain IP address and it allows you to see your SNR levels etc on some modems.
http://www.cableforum.co.uk/board/sh...ad.php?t=26006

2||Para · 19-03-2006, 21:28

I think its the NTL home 200 is that the ambit one?

---------- Post added at 20:04 ---------- Previous post was at 20:01 ----------

Downstream SNR 32.3 dB

These ping spikes are getting annoying.

---------- Post added at 21:28 ---------- Previous post was at 20:56 ----------

1st 128K took 1562 ms = 83913 Bytes/sec = approx 698 kbits/sec
2nd 128K took 563 ms = 232810 Bytes/sec = approx 1937 kbits/sec
3rd 128K took 1265 ms = 103614 Bytes/sec = approx 862 kbits/sec
4th 128K took 860 ms = 152409 Bytes/sec = approx 1268 kbits/sec

1st 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
2nd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
3rd 128K took 1359 ms = 96447 Bytes/sec = approx 802 kbits/sec
4th 128K took 782 ms = 167611 Bytes/sec = approx 1395 kbits/sec

1st 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
2nd 128K took 1094 ms = 119810 Bytes/sec = approx 997 kbits/sec
3rd 128K took 1484 ms = 88323 Bytes/sec = approx 735 kbits/sec
4th 128K took 672 ms = 195048 Bytes/sec = approx 1623 kbits/sec

1st 128K took 1265 ms = 103614 Bytes/sec = approx 862 kbits/sec
2nd 128K took 829 ms = 158109 Bytes/sec = approx 1315 kbits/sec
3rd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
4th 128K took 1797 ms = 72939 Bytes/sec = approx 607 kbits/sec

1st 128K took 1032 ms = 127008 Bytes/sec = approx 1057 kbits/sec
2nd 128K took 1093 ms = 119919 Bytes/sec = approx 998 kbits/sec
3rd 128K took 1547 ms = 84727 Bytes/sec = approx 705 kbits/sec
4th 128K took 1266 ms = 103532 Bytes/sec = approx 861 kbits/sec

What is going on with my connection?Pulling my hair out here.

Ignition · 19-03-2006, 22:14

High CPU utilisation on you uBR, the ping spikes are being caused when certain routing protocols run, causing the CPU to go up to max and causing issues with the uBR's handling of your traffic.

Solution is for ntl to upgrade the CPU.

That's my guesstimate of what's wrong anyway.

2||Para · 19-03-2006, 22:32

Worth giving CS a call tomorrow or will they say that there is nothing they can do?

sollp · 19-03-2006, 23:18

Have sent you a PM

2||Para · 19-03-2006, 23:37

Thanks have replied.

sollp · 20-03-2006, 00:04

Had a look at the connection from modem to UBR ect that seems ok

UBR is busy, no plans for upgrade on it as yet. But unless it's like what Ignition says can't see anything drastically wrong thats causing such extreme ping results

2||Para · 20-03-2006, 00:12

Ok thanks for taking the time to look.Appreciate it.

Mon, 20 Mar 2006 00:09:17 GMT
1st 128K took 953 ms = 137536 Bytes/sec = approx 1144 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1454 ms = 90146 Bytes/sec = approx 750 kbits/sec
4th 128K took 687 ms = 190789 Bytes/sec = approx 1587 kbits/sec

1st 128K took 688 ms = 190512 Bytes/sec = approx 1585 kbits/sec
2nd 128K took 1141 ms = 114875 Bytes/sec = approx 956 kbits/sec
3rd 128K took 1000 ms = 131072 Bytes/sec = approx 1091 kbits/sec
4th 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec

Still getting very odd results.Iguess these would explain my erratic pings ingame.

---------- Post added at 00:12 ---------- Previous post was at 00:07 ----------

Mon, 20 Mar 2006 00:15:14 GMT
1st 128K took 969 ms = 135265 Bytes/sec = approx 1125 kbits/sec
2nd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
3rd 128K took 1516 ms = 86459 Bytes/sec = approx 719 kbits/sec
4th 128K took 625 ms = 209715 Bytes/sec = approx 1745 kbits/sec

can 1745kbits/sec be right?

2||Para · 20-03-2006, 15:41

Been on to TS today and they ran a few tests.My modem is showing really high ping times on there system and a engineer is being booked as i type.

Will let you know the outcome.

Thx

2||Para · 20-03-2006, 18:14

Engineer booked for 1200-1800 Tuesday 21st March

Sweet

sav112 · 20-03-2006, 23:50

make sure you have not set it to lan in the game options, i turned it back to the other option and now its a bit better!!!

Ignition · 21-03-2006, 06:28

Quote:

Originally Posted by sollp

Had a look at the connection from modem to UBR ect that seems ok

UBR is busy, no plans for upgrade on it as yet. But unless it's like what Ignition says can't see anything drastically wrong thats causing such extreme ping results

Nah those pings are messy but they aren't extreme

Upstream utilisation of no more than perhaps 65-70% will cause those. Downstream would have to be pretty close to full.

The intermittent huge spikes made me think CPU though.

OP you've an engineer coming, good, not sure what they're going to be able to do but maybe they'll find something that isn't helping

2||Para · 21-03-2006, 17:12

Engineer been and gone,basically told that NTL cannot cope with the Bandwidth caused by the release of 10MB and its affecting the rest of the Network [tell me something i dont know!] he also said there was nothing they could do.

Welcome to NTL have a nice day.

IanUK · 21-03-2006, 17:29

Thats the second NTL employee to admit there is a serious problem in certain areas, shame their management can't be as honest and give us a statement about what they plan to do about it, speeds to the USA are sub 3 meg at peak times, which is worse than my old 3 meg connection, and I'm one of the lucky ones, at least my UK speeds are ok (for now)

Why are they continuing to take on new 10meg customers, isn't that illegal ?
They are selling something they cannot provide in those areas.

Sigh, I guess another Watchdog appearance beckons for NTL, they should get a season ticket for that program, their uselessness knows no bounds