Quote:
|
Originally Posted by homealone
Quote:
|
Originally Posted by Acathla
my concern is if NTL had come to me 3 months ago (even this month) and said 'oops we err'd and we forgot to charge you can we charge you from start of '06 and call it quits?' i would have probably been more than happy to agree. point being, if I was going to be charged line rental I would have cancelled the same time as my TV.
they cant take my money without consent. I have given permission to NTL to take the DD amount assuming it is around the same amount every month. they have increased my bill without notice and i feel i deserve an apology and await a manager callback to sort this out.
|
well let us know how you get on, but the whole point of a direct debit, over a standing order, is that the amount can vary, provided they inform you of the amount they are taking. You say 'without notice' - your bill 'is' the notice. 
I can't get my head round how you have had 9 months free phoneline & still think NTL are at fault 
- as Incog would say, time for me to 'unsubscribe'  |
Too true. I've just read this entire thread and although I sympathise with Acathla about the bill suddenly increasing I cannot see how NTL are at fault for asking for payment of the service given.
Acathla you have recieved your telephone service at a much reduced rate for a long time now and have saved a lot more than £30. Is it worth a credit blacklisting just for the sake of paying the £30 that you have been given advanced notice of via your bill?
NTL made a mistake that they are rectifying but your stance on this is totally unreasonable in my view. Cancelling your DD agreement on purpose to try and avoid paying a fee that you have acrued over 2 years is silly in my opinion and the repercussions from this action could cost you a lot more in the future if legal action is invoked because of it.
Acathla please take note of the good advice and information you have been given in this thread, I for one would thank Marge for her posts as she knows A LOT about NTL billing etc. Do yourself a favour and pay the bill, getting a black mark on your credit history can and will cause headaches in the future.
Join CF
You are here: 
