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False NTL phone bill charges
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Old 09-03-2006, 20:57   #1
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Angry False NTL phone bill charges

I have been charged for subcribing to an adult channel on NTL (on analogue...television X) 4 times this month at £7 a shot. This is impossible because I dont even know the pin of the box required to activate, and I wouldnt be interested in subcribing anyway. 1st question..has anybody else come across this problem of foney charges, and Q2., how did NTL deal with it, because surely it is their word against mine?
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Old 09-03-2006, 21:19   #2
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Re: False NTL phone bill charges



Are you in a VOD enabled area?

If so ntl have a tool which can check exactly what was watched (what time it was ordered, how long it was watched for etc etc).

Do you have more than one Set Top Box, or just one? Also do you have any teenage children who can have guessed the pin number? If you didn't change it yourself, then the it is likely to be the default of 0000.... horny teenages with internet access could probably find that out

---------- Post added at 21:19 ---------- Previous post was at 21:06 ----------

oops didn't read that very carefully... VOD isn't analogue is it

not sure how it works for Analogue, but ntl should have a system for checking what was ordered and when... Second half of the above post still applies though!!
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Old 09-03-2006, 21:25   #3
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Re: False NTL phone bill charges

Hi Chris...No teenage interferance....single female here! Yes, I am not sure what VOD means, so I can't confirm if it applies to analogue
Thanks for your speedy reply! xx

---------- Post added at 21:25 ---------- Previous post was at 21:22 ----------

forgot to say, no other box apart from a freeview installed to the same TV
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Old 09-03-2006, 21:27   #4
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Re: False NTL phone bill charges

Hmm...

Well to be honest i'm not exactly sure how ordering events works on analogue tv so i'll wait for someone more knowledgable to come along
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Old 09-03-2006, 21:32   #5
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Re: False NTL phone bill charges

Ok thanks so much. p.s. love your signature!
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Old 09-03-2006, 21:44   #6
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Re: False NTL phone bill charges

Those trousers are a bit tight there....
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Old 09-03-2006, 21:46   #7
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Re: False NTL phone bill charges

hahahaa...they dont get me anywhere with NTL though!!
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Old 09-03-2006, 21:55   #8
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Re: False NTL phone bill charges

Quote:
Originally Posted by moynah
hahahaa...they dont get me anywhere with NTL though!!
It could be argued that a person with trousers like that doesn't need an adult channel
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Old 09-03-2006, 22:04   #9
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Re: False NTL phone bill charges

whoa! Isn't this known, on forums as going ???????hahahahhaaaaaaaaaa
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Old 09-03-2006, 22:07   #10
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Re: False NTL phone bill charges

I have a female friend who also lives on her own, she to was on analouge and she had the same problem as you.

NTL made her pay and she left them!

She has been with sky ever since!
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Old 09-03-2006, 22:13   #11
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Re: False NTL phone bill charges

but ......what's "Zonda" I know what the dairy milk is
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Old 09-03-2006, 22:19   #12
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Re: False NTL phone bill charges

it is a car
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Old 09-03-2006, 22:20   #13
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Re: False NTL phone bill charges

its a kind of rocket, without the science bit! see link.....
http://www.paganiautomobili.it/
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Old 09-03-2006, 22:37   #14
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Re: False NTL phone bill charges

Back on topic....

Quote:
Originally Posted by moynah
I have been charged for subcribing to an adult channel on NTL (on analogue...television X) 4 times this month at £7 a shot. This is impossible because I dont even know the pin of the box required to activate, and I wouldnt be interested in subcribing anyway. 1st question..has anybody else come across this problem of foney charges, and Q2., how did NTL deal with it, because surely it is their word against mine?
If you PM me your name, address and account number, I'll get my ntl contact on to this tomorrow.
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Old 10-03-2006, 00:06   #15
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Re: False NTL phone bill charges

Thanks Russ x Like your blog & Chronicles
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