Upgrading from 2 meg STB to 10 meg Modem

Frosty Predator · 19-02-2006, 19:18

I thought I would check with you guys prior to an engineer coming on Tuesday just to make sure he/she fits the right thing and doesn't fob me off with old kit (not that they have before)....

At the moment we have an Samsung 2100C STB on the 2 meg connection along with TV package and telephone. We wanted to go to 10 meg, so customer service are sending the engineer to install a separate stand alone cable modem.

Which modem should they be installing as part of this installation? Also is there anything else I need to watch out for?

Is it possible to have another line still using the STB so I can dedicate it to work as I am based from home and want to separate the bill etc.

Ramrod · 19-02-2006, 19:35

Hi Frosty, welcome to the forum!

I recently did the same as you and had the ntlhome:120 modem fitted. Apparently it's the only one they do now......

SLM · 19-02-2006, 19:42

Quote:

Originally Posted by Frosty Predator

Which modem should they be installing as part of this installation? Also is there anything else I need to watch out for?

They should test the cabling out that goes to your pc and if it is ok you will get a shiny new (blue) ntl:250 modem.

Quote:

Is it possible to have another line still using the STB so I can dedicate it to work as I am based from home and want to separate the bill etc.

Not to sure but if you can but you will be paying twice, why not try a router and still bill your BB to work? Two connections and work pays half your bill.

Frosty Predator · 19-02-2006, 19:46

I am confused already!!

Is the latest modem the ntlhome:120 modem or ntlhome:250 modem?

Ramrod · 19-02-2006, 19:48

Quote:

Originally Posted by Frosty Predator

I am confused already!!

You and me both m8! I'm just repeating what I was told here when I asked the same question about a month ago!

Quote:

Is the latest modem the ntlhome:120 modem or ntlhome:250 modem?

Answers on a postcard plz

---------- Post added at 20:48 ---------- Previous post was at 20:47 ----------

Anyhoo..........the 120 does a fine job of handling 10meg

(but the 250 would seem to be the next one up the line though!)

Frosty Predator · 19-02-2006, 19:55

I have just found this on another thread. Is this correct as I don't want to send the engineer away!!

Spoiler:

Just to let everyone know that the NTL engineer that i had arranged arrived on time this morning and listened to what i had to say about what i was experiencing and what i had read about the problem on this forum. He replied saying that the 100 and 120 modems were not capable of 10mb and have been having problems and replaced the modem with a brand new shiney 250 modem, also wiring it up via ethernet and i am now recieving a full 10mb connection, no more between 5 and 7 like what i was recieving before the problem ocurred. So this confirms that there is definitly a problem with the 100 and 120 modems and im once again a happy NTL customer lol.

Wod · 19-02-2006, 19:55

Ntl250 (blue),LOL you wont be paying two bills.DONT SEND HIM AWAY!

Frosty Predator · 19-02-2006, 19:57

Sorry, dont know how the spoiler got wrapped round..
Anyway, is there any truth in this tale which I found on another thread??

Just to let everyone know that the NTL engineer that i had arranged arrived on time this morning and listened to what i had to say about what i was experiencing and what i had read about the problem on this forum. He replied saying that the 100 and 120 modems were not capable of 10mb and have been having problems and replaced the modem with a brand new shiney 250 modem, also wiring it up via ethernet and i am now recieving a full 10mb connection, no more between 5 and 7 like what i was recieving before the problem ocurred. So this confirms that there is definitly a problem with the 100 and 120 modems and im once again a happy NTL customer lol.

Wod · 19-02-2006, 20:01

Yeap true,ntl 250 modem and ull be fine!,USB is not compatible wid 10MB.

Frosty Predator · 19-02-2006, 20:02

Thanks for all your help. 250 Blue is the only one I will settle for then.

SLM · 19-02-2006, 20:05

Quote:

Originally Posted by Wod

Ntl250 (blue),LOL you wont be paying two bills.DONT SEND HIM AWAY!

I think the OP was asking about having 10meg modem for home use and stb 2 meg for work!

Frosty Predator · 19-02-2006, 20:16

Yes, that was part of my original question, is it possible?
I have a router so will probs just bill work for it

Wod · 19-02-2006, 20:16

Id just have a 10Mb connection & your tele.Just use your router,much cheaper!,You would be paying two bills sorry.But b4 you have 10Mb id check what your coverage is like, you may find that 2mb is better. http://www.cableforum.co.uk/board/sh...ad.php?t=37935

Ramrod · 20-02-2006, 11:41

Well, I'm on a 120 and this is what I get:

Quote:

Mon, 20 Feb 2006 12:38:58 GMT

1st 512K took 454 ms = 1127.8 KB/sec, approx 9293 Kbps, 9.08 Mbps
2nd 512K took 468 ms = 1094 KB/sec, approx 9015 Kbps, 8.8 Mbps
3rd 512K took 469 ms = 1091.7 KB/sec, approx 8996 Kbps, 8.79 Mbps
4th 512K took 609 ms = 840.7 KB/sec, approx 6927 Kbps, 6.76 Mbps

Overall Average Speed = approx 8558 Kbps, 8.36 Mbps

Quote:

Mon, 20 Feb 2006 12:40:51 GMT

1st 512K took 500 ms = 1024 KB/sec, approx 8438 Kbps, 8.24 Mbps
2nd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
3rd 512K took 454 ms = 1127.8 KB/sec, approx 9293 Kbps, 9.08 Mbps
4th 512K took 625 ms = 819.2 KB/sec, approx 6750 Kbps, 6.59 Mbps

Overall Average Speed = approx 8449 Kbps, 8.25 Mbps

JonRobinson · 01-03-2006, 20:19

Quote:

Originally Posted by Frosty Predator

I am confused already!!

Is the latest modem the ntlhome:120 modem or ntlhome:250 modem?

---------- Post added at 21:19 ---------- Previous post was at 21:17 ----------

Well put it this way , I had a faulty 100 MODEM .I rang NTL and they provided me with a 250 which I was told from the horses mouth is the newest you can get.