Anyone else still paying £15 for 512kb?

[Cawker]

Originally Posted by RealDiamond

They rang me, Twice as well, O well another 2 brain dead CS, notice how they dont even list Exeter on that web page even thought its the capital of Devon.

Customer service will always tell people "End of the month" to keep them waiting till the end of the month and thereforth get a extra months subscription out of them.

If they said to us "We have no idea" how many people would leave for LLU or ADSL

[Cawker]

Originally Posted by RealDiamond

if you get broadband via set top box ask them to change to a cable modem.
The updates for Devon start in Feb with Exeter on the 10th.

Just to expand on this

Devon is due to be done by the end of April

Not Feb as you got told

[RealDiamond]

yep all the upgrades are due to finish in april.
but they started work and disruptions on the 10th feb.

i now know thats not what telewest CS said when they phoned me.

[nicke261192]

think yourselfs lucky im still paying 18 pounds for 512k