*ALL* ntl 10Mb Discussion (Part 3) - Page 120

Scotty NI · 07-02-2006, 18:54

Hi,

I have the Motorolla surfboard sb4100 and im on the "10mb" service..but im only getting 5mb down. I live in Belfast. Do i need a new modem or is it an area problem..

btw on my usual newsgroups i get roughly 600-700k download..but when i tried the ntl newsgroups for ****s n giggles i got 1200

My usual newsgroups always maxes the connection aswell?

Odd.

chrisjj · 07-02-2006, 19:28

Likewise I find FTP is much faster from NTL than from others. No surprise.

obscura2k · 08-02-2006, 15:09

anyone know when 2mb customers will be able to upgrade to 4/6/8mb or whatever it is?

fanks

White · 08-02-2006, 18:01

Quote:

Originally Posted by Chris W

I believe that if you want to change to an ntl:250 which can support the full 10meg there is a £50 charge for doing so.

---------- Post added at 00:37 ---------- Previous post was at 00:37 ----------

until you reach the 75gig cap...........

£50 pound lol,if ntl are saying you should have up to a 10 meg connection and there modem is not up to it, its up to them to give you a modem that will do the job, thats why im getting mine for free

Scotty NI · 08-02-2006, 21:23

Yeah i agree, if NTL try and charge me for a new modem ill threaten to cancel rite away, im not paying 35quid a month for a service im not gettin cos of NTLs old modem. Ill be ringin up 2mro

Sage013 · 10-02-2006, 10:55

Quote:

Originally Posted by Scotty NI

Yeah i agree, if NTL try and charge me for a new modem ill threaten to cancel rite away, im not paying 35quid a month for a service im not gettin cos of NTLs old modem. Ill be ringin up 2mro

Threating to cancel my TV, phone and broadband worked for, where as no other lesser threats did. If you do end up going down this route then make sure your put through to ntl's Customer Retention Dept, they seem to have the authority to authorise a free install/upgrade on the spot.

I get a modem installed today in theory. However, I wouldn't be surprised if I get a phone call at 5.30pm from the engineer telling me that they've got a puncture and will have to reschudule for another day. Happened twice already in the past 3 years when I've been waiting for an Engineer to come out. i just hope things have improved.

obscura2k · 10-02-2006, 13:28

just call CS and say your modem keeps powering off on its own every hour or so ... told my next door neighbour to do that, engineer came, just swapped the modem and went, didnt check anything ... got one of them new 250's i think it is

12-02-2006, 14:54

Mine seems to be working fine now

not always getting 10mb service but as it says in the description up to 10mb.

I have also worked out that windows tcp half open connections settings are over-ridden after a recent windows patch so you might want to change it again

Gordon_30 · 12-02-2006, 19:16

Quote:

Originally Posted by xathras

Mine seems to be working fine now

not always getting 10mb service but as it says in the description up to 10mb.

I have also worked out that windows tcp half open connections settings are over-ridden after a recent windows patch so you might want to change it again

If you want to change your tcp half open connections go here

http://www.lvllord.de/?lang=en&url=d...ce69f6d7a06182

king2001 · 14-02-2006, 09:07

Does anyone have the 10mb service in the Port Talbot area and if so what kind of speeds are you getting?

RichieUK · 14-02-2006, 13:46

Just phoned up CS now and got a nice guy called Matthew who talked to a supervisor about getting our Terayon modem swapped to a NTL250 without paying the ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50 charge. He sorted it and we have an engi coming out tomorrow afternoon to swap it

Nice one NTL

chrisjj · 14-02-2006, 15:04

Quote:

Originally Posted by RichieUK

getting our Terayon modem swapped to a NTL250

God help you. The NTL:250 has been such crap here that I'm about to get it swapped for my old 3COM CMX. I'll have "2Mb working" over "10Mb bust" any day.

Hans Gruber · 14-02-2006, 16:52

Well here's a legal use for all that bandwidth - http://www.aol.co.uk/film/downloads/

Someone had to do it eventually

Chrysalis · 14-02-2006, 17:41

Quote:

High Quality £2.99 (690 MB); Approx. 1 hours, 43 min. on 1mb broadband

Extreme Quality £3.49 (1.48 GB); Approx. 3 hours, 40 min. on 1mb broadband

Looking at the filesizes I would guess they using xvid codec.

chrisjj · 14-02-2006, 17:55

Really? I see:

Runtime: 200 mins Certificate: Unrated Release Date: TBA
High quality FREE! (7 MB); Approx. 2 min. on 1mb broadband