online gaming and NTL

spankyone · 04-02-2006, 07:51

After 4/5 months of high ping and packet loss on my 10meg feed i think i got answer from NTL tech support about what is causing it... and there is no fix for it at this stage

The other day i spent almost an hour talking to tech support and i the person i spoke to was very helpful looking into the cause of my problem. Only phoned them again casue i was annoyed at the fact that i start getting packet loss and ping spikes from about 11am everyday.

My ping spikes and loss are being caused by an overloaded network traffic in my area and there is nothing they can do to fix that, which sucks if you are a online gamer like me. I know of about 20 other people on NTL in the uk that play on the same servers as me that are effected in the same way and they are not happy about it aswell.

On another phone call to NTL i was told that they are collecting data on those who download using p2p and newsgroups for there dvd's and music 24/7 as they will be hit the hardest when NTL start to force capping on people.

The capping system is in place across the country but is not activated at this stage as they are using it to record data of people net habits.

There is no guaranty that capping will fix the packet loss and ping spikes aswell.

I am an unhappy NTL customer mainly because they increased the speeds of there net access when there network can not support it. Also i think anyone who wants to do gaming on line should not look at NTL as an isp that can provide a quality line that gaming online requires

my last choice now is to start looking at adsl packages from other isp's as im not going to give up gaming for the sake of staying with NTL.

Please feel free to post your comments and sry about the typo's and bad spelling etc.... but its 8:50 in the morning and i already got packet loss and ping probs

AbyssUnderground · 04-02-2006, 10:02

Ive been online gaming since I got NTL and have never suffered from packet loss or high pings. Its because your area is overloaded thats causing the problem, not because NTL is bad quality.

spankyone · 04-02-2006, 10:50

Quote:

Originally Posted by AbyssUnderground

Ive been online gaming since I got NTL and have never suffered from packet loss or high pings. Its because your area is overloaded thats causing the problem, not because NTL is bad quality.

yep you are correct but with most areas like this.... NTL should fix the issue not pretend there is nothing wrong.

04-02-2006, 10:58

i run moh server last night with 12 guys on it including me with no problems at all.Are you sure your not trying to access servers to far away

04-02-2006, 11:49

Quote:

Originally Posted by zinglebarb

i run moh server last night with 12 guys on it including me with no problems at all.Are you sure your not trying to access servers to far away

.

And gee did it work well. Is it same again to night

04-02-2006, 12:35

Quote:

Originally Posted by Bill C

.

And gee did it work well. Is it same again to night

Yeah if the new server isnt up by then

hammered · 06-02-2006, 08:05

I have constant problems with my online gaming. I'm big into BF2 at the moment, and it's doing my head in. Does'n't matter whick server I play on, I get terrible packet losses nearly all the time... I never get any problems with my P2P stuff, just online gaming. I am going to try two things though. I'm going to ask for a new modem (I have Terayon, so am not getting the most out of the connection), and then I'm also going to ask someone in TS to look at my segmentation. I know some people have been having problems with there U/L and re-segmentating this has solved no end of problems for them.

Ignition · 06-02-2006, 09:10

Quote:

Originally Posted by AbyssUnderground

Ive been online gaming since I got NTN and have never suffered from packet loss or high pings. Its because your area is overloaded thats causing the problem, not because NTL is bad quality.

Evidently in his area they are bad quality.

Not entirely sure what the defending is, it's fairly easy to imagine that his area is suffering one of the potential congestion issues on cable.

Would have thought by now people would realise that cable is very regional and just because your service is fine doesn't even mean your next door neighbour's service isn't congested.

Carth · 06-02-2006, 10:27

yep, as Ignition said

I remember having a lousy connection, yet my mate 4 streets away had no problems at all

actually my connection (2 mb) is miss behaving again, has been for a while, but under the present circumstances I realise it won't suddenly get better overnight.
My online gaming has stopped for a while (I even spoke to the wife a couple of times last week

) .... and I'm getting used to having to refresh pages to get them to load

downloads are OK (no P2P or Torrents - just updates & game demos etc)

Definately not worth the hassle of changing ISP because sooner or later it will get sorted.

MovedGoalPosts · 06-02-2006, 12:10

Changing ISP to ADSL may not bring the results you require. Unfortunately many of the ADSL ISPs can suffer connectivity congestion issues, just like cable.

__spc__ · 07-02-2006, 12:18

Just to add my 10 cents worth...

My PS2 is cabled to a WiFi repeater (running WDS mode, i.e. half 54Mbps bandwidth) which connects via WiFi to my gateway router, on the 1Mbps ntl connection.

Online-gamed last night for hours with Star Wars: Battlefront perfectly.

I also have a second PS2 ICS witha desktop that WiFis to the repeater - even that works great.

Craig_e · 07-02-2006, 18:54

i'm having problems with my 1meg connection, blo*dy useless for Bf2 at the moment. Its been fine up until now, and i've been through the routine of resetting everything in site

__spc__ · 07-02-2006, 19:06

Quote:

Originally Posted by Craig_e

i'm having problems with my 1meg connection, blo*dy useless for Bf2 at the moment. Its been fine up until now, and i've been through the routine of resetting everything in site

Must be a server issue - my kid had trouble with BF2 on his PS2 (which ICS with a WiFi desktop). Our WLAN seemed fine, but he gave up on BF2 after too many disconnects.

Craig_e · 07-02-2006, 19:17

Quote:

Originally Posted by __spc__

Must be a server issue - my kid had trouble with BF2 on his PS2 (which ICS with a WiFi desktop). Our WLAN seemed fine, but he gave up on BF2 after too many disconnects.

yeah but its the same on most servers. Easier just to blame NTL.....it'll be their fault somewhere along the way

Cerberus · 07-02-2006, 19:48

Quote:

Originally Posted by __spc__

Must be a server issue - my kid had trouble with BF2 on his PS2 (which ICS with a WiFi desktop). Our WLAN seemed fine, but he gave up on BF2 after too many disconnects.

I have a feeling that this issue may be caused by EA. Mine used to do this frequently when playing FIFA 05. I will also mention the fact that EA don't like private IP's for some strange reason. They prefer that you play with a public IP and connect by p2p. Unless this is ofcourse some nonsense which an EA techie spouted out, because he couldn't be bothered doing his job properly.

My BF2 pings have settled down over the past few days and I am now getting 40 - 60 ping on most UK & Euro servers. Maybe it is congestion. RTCW pings well too although that was quite bad for ping and packet loss lately. I hope you get this sorted because there is nothing more annoying than coming home from work and not being able to shoot the crap outta somebody because of high ping & packet loss.