ntl home:120 hanging from today

[Bladeando]

Originally Posted by loganakajon

Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0003.cpr
Software Upgrade AdminStatus : ignoreProvisioningUpgrade
Software Upgrade OperStatus : completeFromMgt

Modem 120
MAC 00.DO.59
Location DERBY

same as Jon. we live near by and usually monitor things together.

i have had this problem for four DAYS now!!

i have two pc's through a router and originally assumed it was my router playing up.

it kills my donwlaods/sometimes corrupts them.

it crashes my kids PC everytime it hangs.

i run a gaming league on the internet and it bombed me out of administrating matches 4 times on wednesday & thursday night. it is killing my ability to be able to run the league.

i have another theory as to why NTL have done this, as we see it, pointless upgrade.

if they actually know it hangs..they don't have to admit to being like other isp's that limit the use with a ut of period to which you have to reconnect but more to the point.....

IT Prevents ANYBODY leaving their PC on overnight while downloading.

now that cuts their bandwidth usage right down doesn't it!!!!!

i have never had a single problem with NTL in all the time i have had it but now i am well peed off.

Originally Posted by Tenpounds

I think that i have the same problem, only mine only seems to disconnect whilst im idle and also seems to be downloading at 4mbps

i take it that is a mistake m8, if you really are downloading at 4Mbps i wudnt complain as u should be maxing at 1.2mbps

[mcmanic]

Modem Model - 120
First 6 characters of MAC Address - 00:02:8a
Where you are ie nearest large town - Brighton

directly connect to modem

Been doing this since firmware upgrade to 003 and cannot obtain full 10meg without locking up which can be totally random from 1min to 1hour - but needs power cord reset on modem

Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0003.cpr
Software Upgrade AdminStatus : ignoreProvisioningUpgrade
Software Upgrade OperStatus : completeFromMgt

this is the 1st issue i've ever had with NTL BB and they have always been spot on with speeds, modem is about 2/3 years old now

[GriBBsY]

My 120 is showing the same symptoms. Details as follows:
Modem Model - 120
MAC Address 00:d0:59
Nearest town: Ashford, Kent

It has died while I've been posting this :-( I have not contacted support yet, but intend to. I don't fancy sitting on the phone all day though!

[Bladeando]

ahhh
just finished on the phone with NTL...

they still refuse to accept it is the firmware....HOWEVER....

i got an engineer booked for this monday and they are bringing me a new latest edition modem.

Please keep the posts on topic people. I have removed a bunch of OT this morning.

[bonnie2000]

I upgraded from 2mb to 10 mb on the 18th and have been having this promlem ever since.
Oven Chips my details are-

120 modem
00:d0:59
nearest town Watford/Luton

and i have got ther 0003 firmware

---------- Post added at 13:31 ---------- Previous post was at 13:24 ----------

Originally Posted by Bladeando

same as Jon. we live near by and usually monitor things together.

i have had this problem for four DAYS now!!

i have two pc's through a router and originally assumed it was my router playing up.

it kills my donwlaods/sometimes corrupts them.

it crashes my kids PC everytime it hangs.

i run a gaming league on the internet and it bombed me out of administrating matches 4 times on wednesday & thursday night. it is killing my ability to be able to run the league.

i have another theory as to why NTL have done this, as we see it, pointless upgrade.

if they actually know it hangs..they don't have to admit to being like other isp's that limit the use with a ut of period to which you have to reconnect but more to the point.....

IT Prevents ANYBODY leaving their PC on overnight while downloading.

now that cuts their bandwidth usage right down doesn't it!!!!!

i have never had a single problem with NTL in all the time i have had it but now i am well peed off.

i take it that is a mistake m8, if you really are downloading at 4Mbps i wudnt complain as u should be maxing at 1.2mbps

The thing is with mine it would'nt stop me leaving it on overnight because mine just disconnects from the net but immediately reconnects itself

[Bladeando]

Originally Posted by bonnie2000

I upgraded from 2mb to 10 mb on the 18th and have been having this promlem ever since.
Oven Chips my details are-

120 modem
00:d0:59
nearest town Watford/Luton

and i have got ther 0003 firmware

---------- Post added at 13:31 ---------- Previous post was at 13:24 ----------



The thing is with mine it would'nt stop me leaving it on overnight because mine just disconnects from the net but immediately reconnects itself

question then...are you using a router?

reason i ask, is mine will not reconnect, i am using a router, logan's will not reconenct, he is using a router.

i don't know about other users but we have to turn the modem off and back on to reset it otherwise the net stays off.

trying to see if there is another variable here or not.

[bonnie2000]

Originally Posted by Bladeando

question then...are you using a router?

reason i ask, is mine will not reconnect, i am using a router, logan's will not reconenct, he is using a router.

i don't know about other users but we have to turn the modem off and back on to reset it otherwise the net stays off.

trying to see if there is another variable here or not.

no i am connected straight to the modem via ethernet,i lose connection but it then reconnects by itself but i lose connection every(without fail) 15-20 mins which seems a lot more frequent than others

[mcmanic]

mine has just done it again, was throttling download of Usenetserver to around 3/4meg as it was ok at this this morning and now trying something else to download at same settings and its just died and requiring a reboot of modem.

SYNC and RDY lights still on, Power light On, Upstream light flickers, Downstream DEAD.

Modem to PC using ethernet

[icanadvise]

fine here in Manc but not on the o3 firmwear an just realized who "Oven Chips" is

[Rik]

NTL 120 Modem
Mac Address 00: D0 :59
Hemel Hempstead

(Luton Proxy)

And there was me blaming XP 64Bit lol and bad drivers!!

[Funghi]

Oven Chips,

I have been having problems with the modem locking regularly since Tuesday 17th

Modem model: ntl:home 120

First 6 characters of MAC Address: 00 D0 59

Nearest town: Middlesbrough

Modem operation configuration:-

Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0003.cpr
Software Upgrade AdminStatus : ignoreProvisioningUpgrade
Software Upgrade OperStatus : completeFromMgt

[kq501]

Hi, 10meg was working fine, but the last few days it has been cutting out frequently with downloads, nearly every 5-10 mins.

Modem, 120

Mac Address 00: D0 :59

Glasgow

Will be calling CS to demand new modem or I'll be changing providers.

[Zordon]

I Upgraded to 10mb service last thursday, however i did have a problem with my nic so was unable to test (Marvel nic kept flooding my lan with traffic and router would lock up if i downloaded more than one file at a time).

Today i replaced the nic and this resolved the issue i had. I set off several downloads and all looked great, all of a sudden internet access died. the 1st time i assumed it was the original fault, and powered off the mains adapter (shared with router and cable modem). The second time I noticed this fault was different i could still access the router config pages (never could with original issue). Released IP address from the cable modem and it would then not renew. reset only the cable modem this time and all ok.

10-15 mins later same problem. Repeated reset and again all ok for another 10-15 mins. This kept happening and i tried replacing the router with my old (non wireless one) and connecting the pc and then my laptop directly to the cable modem, still with the same problem, i then found this forum thread. While reading from the 1st page to the last my modem locked up another 3 times

I have tried limiting the speed to aprox 2mb, and this did have a slight effect as i got 20-25 mins.

Anyway as while i was writing this it happened again, so i left the fault on the modem and i spoke to NTL CS. I told the girl i had the problem and that i replaced the router and swapped pc's, she got me to reboot the router and did a remote test and this did show up a fault. Engineer now booked to replace cable modem on Friday (6pm - 8pm), oh i also requested they bring a 250 cable modem.

I have to admit i was a little surprised that this was so easy to arrange, i was expecting a big argument, and them to want to perform loads of tests. Could it possibly be that NTL support are aware of this issue now? OR have an additional test they perform on the cable modem?

I have just lowered the download speed again to 1mb hopefully this will stay connected. and i will keep it like this till Friday.

Some tech details from the cable modem:
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
IP address : 10.232.118.93
Downstream Receive Power Level : 8.61 dBmv
Downstream SNR : 35.62 dB
Upstream Transmit Power Level : 34.00 dBmv
Upstream Frequency : 36800000 Hz
Upstream Transmit Power Level : 34.00 dBmv
ntlhm120_ntl0003.cpr

Originally Posted by Bladeando

...i take it that is a mistake m8, if you really are downloading at 4Mbps i wudnt complain as u should be maxing at 1.2mbps

I think he probably does mean 4 Mbps (= 480 KB/s).

The 10Mbps service should download at approx. 1.2 MB/s.

I got my head bitten off last time I tried to clarify this, but b = bits & B = Bytes.