Pin Error E006 Please Help - Page 2

15-01-2006, 21:37

It is a suprise to me that you are helping people here reset the pin's on their stb's!

Don't you realise that the pin is there for a reason?

anyone could sign up here and ask for this info. A child or just someone who wants to order a PPV on their friends or parents STB for example!

I know that the majority of people here are prob genuine but come on. You should be advising them to call CS who can confirm they are the account holder before reseting the pin.

Mattyb2001uk · 15-01-2006, 21:40

Thats cool, I understand so I'll ring CS in the morning, Thanks

quadplay · 16-01-2006, 07:47

Quote:

Originally Posted by acoolwelshbloke

It is a suprise to me that you are helping people here reset the pin's on their stb's!

The E006 error only appears when the PIN has never been set. You can't reset a forgotten PIN (or one that was never known!) this way.

17-01-2006, 16:53

OK I stand corrected.

Dead Or Alive · 17-01-2006, 17:16

Can someone send me it? Cause, I can only buy PG or U's! Not good! lol!!

Jack.

quadplay · 17-01-2006, 17:23

If you call Customer Services or Faults on 0800 052 2000 (use Option 5 or 3), they can solve this issue remotely. That's much easier than trying to resolve it yourself.

Dead Or Alive · 17-01-2006, 17:31

Oooh, good good! Thanks for that. I've got NTL Digital for about 3 Years and I lost the box with NTL instructions and stuff and the PIN code was there

Anyways, I'll ring them tomorrow! Thanks again.

Jack.

17-01-2006, 17:47

why call them tomorrow they are open till 8pm....

Call them now, and they will send a signal to your box to reset it!

Dead Or Alive · 17-01-2006, 17:51

Oh, right! I thought they where only open to 6pm .....

Thanks!

Jack.

PS1 · 20-01-2006, 21:31

Quote:

Originally Posted by dtweek

Just Tried Booking A Film And Got The Error Message Pin Unititialised Please Call Customer Services.

This Was At 1957. By The Time I'd Got Past All The Recorded Messages It Was 2000 Exactly And I Then Got The Message To Tell Me Customer Services Were Closed.

Please Does Anyone Know Of Any Tricks I Can Perform To Get My Box Working Again.

This Is The First Film I've Booked Since My Box Died Recently And Was Revived By A Complete Remote Restart Which Lost Me All My Favourites So I Had To Enter Them All In Again

Anyway Please Help Me
__________________

Just To Clarify, When I Say 1957 I Mean 19:57 Oops

Good job you said the above,i know ntl services can sometimes be a little slow,but i didnt think it would take someone 43 years to try use any of them!(1957-2000)!

20-01-2006, 21:42

There is always one smart alec ain't there!

Guess he has never heard of the 24 hour clock!

after all he said "This Was At 1957" and not "This Was in 1957"

PS1 · 21-01-2006, 08:23

And there s always ONE without a sense of humour isnt there!!
Im sure most people would of taken that as a joke eg "a bit of fun",aka "a laugh" etc etc. Comprendae?

Paul K · 21-01-2006, 08:56

Simmer guys

Can we stop posting in bold as it's making my eyes ache lol

21-01-2006, 08:58

I'm welsh, I don't have a sense of humour!

22-06-2006, 11:27

hii, im having the same problem!!

i know ive posted like 6months late but if any1 can help me sort out the problem then i will be very grateful!!!

Thanks in advance