10mb Set Top Box - Page 3

busterdan · 07-01-2006, 00:41

I am a bit confused by this because I have agreed to go for 10mb and was advised that I would get a SACM as well as keeping my Samsung STB... I was also told that a extra cable would need to be routed into the house from the box outside to the SACM.

I certainly wasn't told about any fee....

The guy is supposed to come on Tuesday....I'm actually hoping he'll be able to reroute the existing STB cable and bring the SACM on with it... because at the moment the cable works it's way around the living room...whereas the TV is now closer to the outside wall where the box is.

If the engineer comes with a new STB or a SACM that doesn't supprt the full 10mb then I wont have it and simply cancel... I'll keep you posted.

busterdan · 07-01-2006, 07:56

Just to add... I got a letter through the post this morning with my pin number.

It also has a foot note on the bottom stating use ethernet instead of USB to get extra benefits, reliabilty, standard connection, compatibility with home network equipment.

07-01-2006, 08:46

Quote:

Originally Posted by garyparson

What if you cancel your broadband then ring up one second later and order 10 meg? Why wouldn't this work?

If they check your house address it should have all details about your present and past accounts that are associated with that address. It would then be up to the sales person as to how they proceed.

Sage013 · 07-01-2006, 11:28

Quote:

Originally Posted by busterdan

I am a bit confused by this because I have agreed to go for 10mb and was advised that I would get a SACM as well as keeping my Samsung STB... I was also told that a extra cable would need to be routed into the house from the box outside to the SACM.

Are you an existing 3Mb customer or, upgrading from 1 or 2Mb? I believe if your upgrading then they treat you similar to a new customer. I don't know this for definate though.

As for my quest to get a free SACM, I've not managed to get through to ntl again yet. there's only so long I'll hold on the phone for. I'll be trying again on Monday

busterdan · 07-01-2006, 11:41

Quote:

Originally Posted by Sage013

Are you an existing 3Mb customer or, upgrading from 1 or 2Mb? I believe if your upgrading then they treat you similar to a new customer. I don't know this for definate though.

As for my quest to get a free SACM, I've not managed to get through to ntl again yet. there's only so long I'll hold on the phone for. I'll be trying again on Monday

I'm upgrading... I was on 3mb for about 4 months at the beginning of last year but didn't feel the extra speed at that time over 2mb was really worth the cost.

busterdan · 10-01-2006, 15:24

I'm upgraded now... not really tested anything yet... just downloaded Winamp at around 760kbps

I was given a NTL250 cable modem.

So far so good but will run a speed test later.

UKFSR · 10-01-2006, 15:28

SACM (NTL 250) was installed today and after a few problems trying to get a PIN number from them I am up and running.

Lots of flashing lights here and I am a little puzzled what they all mean apart from the obvious. Als, is it OK to have the modem permanantly powered, even with the PC off.

busterdan · 10-01-2006, 15:43

Quote:

Originally Posted by UKFSR

SACM (NTL 250) was installed today and after a few problems trying to get a PIN number from them I am up and running.

Lots of flashing lights here and I am a little puzzled what they all mean apart from the obvious. Als, is it OK to have the modem permanantly powered, even with the PC off.

Yes will be OK to leave on.... well I plan to anyway... my router sdtays on all the time anyway.

I'm going to try this free test later this evening to see how good or bad things are... http://www.broadbandspeedtest.net/

busterdan · 10-01-2006, 20:03

Spme speed test results... http://www.cableforum.co.uk/board/sh...9&postcount=11

dragon · 11-01-2006, 06:33

Quote:

Originally Posted by UKFSR

SACM (NTL 250) was installed today and after a few problems trying to get a PIN number from them I am up and running.

Lots of flashing lights here and I am a little puzzled what they all mean apart from the obvious. Als, is it OK to have the modem permanantly powered, even with the PC off.

yeah as far as i know, hardly ever gets turned off here and thats with a sb4100 since back when it was 512/128k