*ALL* ntl 10Mb Discussion (Part 3) - Page 108

fire · 06-01-2006, 21:09

Well i thought the firmware was done automatically.What happens when you do a speed test without the firewall on?Try the test below:

http://www.irishisptest.com/myspeed/

kevin5428 · 06-01-2006, 21:48

jesus it jumped to 9.7mb,

seems like a bit of a hog, can you recommend anything, is zone alarm any good or should i go back to norton?

fire · 06-01-2006, 22:24

Well i use windows built in firewall,xp sp2 version.You could try Zone alarm,it wom`t hurt to try.

Chrysalis · 07-01-2006, 00:33

guys I am trialing looknstop firewall currently, very lightweight app free 30 day trial and still runs after first 30 days with some functions disabled, so far I like it but might be bit complicated for some people. Things like zonealarm are probably bloated enough to affect your download speed on 10meg.

KeithB · 07-01-2006, 12:46

After the recent posts about ZoneAlarm, I decided to completely uninstall ZoneAlarm Pro from my computer to see if it made a difference - yes it did!

My CPU utilisation never went above 20% when downloading with ZoneAlarm Pro loaded so I wasn't expecting it to make much of a difference but my download speed increased substantially (see attached picture of 50 MB .iso download from /testmyspeed/). I hadn't uninstalled ZoneAlarm before as I'd had no problems at all at 3 Mbps or when I tested it on a 100 Mbps connection (see my first post). I've emailed ZoneAlarm's support to see if they can help me identify what the problem is but, for now, I'm just relying on XP's firewall.

fire · 07-01-2006, 13:15

Quote:

Originally Posted by KeithB

After the recent posts about ZoneAlarm, I decided to completely uninstall ZoneAlarm Pro from my computer to see if it made a difference - yes it did!

My CPU utilisation never went above 20% when downloading with ZoneAlarm Pro loaded so I wasn't expecting it to make much of a difference but my download speed increased substantially (see attached picture of 50 MB .iso download from /testmyspeed/). I hadn't uninstalled ZoneAlarm before as I'd had no problems at all at 3 Mbps or when I tested it on a 100 Mbps connection (see my first post). I've emailed ZoneAlarm's support to see if they can help me identify what the problem is but, for now, I'm just relying on XP's firewall.

Is that graph from task manager,if so it looks like you have the connection to your network card at 10 mbps.I had mine set to 100 mbps full mode and was getting 9 mbps,i put it on auto and i am now getting 9.85 mbps.If you have a STB it will be stuchk at 10 mbps anyway though.

KeithB · 07-01-2006, 15:35

Quote:

Originally Posted by fire

Is that graph from task manager (...snipped...)

Yes and yes, my connection speed is 10 Mbps as I've got an STB. Sorry, I should have mentioned these details in my last post but I was so happy that it's working (and even better than I expected, as it's an STB) that I forgot to include them. See post #1596 in this thread to see how bad it was before and post #1582 as to my setup details. I think the 10 Mbps limit might have something to do with the problem with ZoneAlarm but I'll see what ZoneLabs say. However, I've now arranged for a SACM to be installed in two weeks time anyway so I'll see how ZoneAlarm works then (NTL could have done it sooner but I've got too many things happening at work at the moment to have any time off).

fire · 07-01-2006, 16:22

That`s good for the STB,can you do a speed test and post it.I would like to compare mine:

http://img107.imagevenue.com/img.php...ge=4e726_o.JPG

Speed test:

http://www.irishisptest.com/myspeed/

Thanks.

KeithB · 07-01-2006, 17:39

Quote:

Originally Posted by fire

That`s good for the STB,can you do a speed test and post it.I would like to compare mine:
http://img107.imagevenue.com/img.php...ge=4e726_o.JPG
Speed test:
http://www.irishisptest.com/myspeed/
Thanks.

I've just run it twice and my results were as follows (2nd attempt results in brackets):
Download: 7.93 (8.01) Mbps
Upload: 510 (532) kbps
Quality of Service: 94 (95) %
Round Trip time: 4506 (4508) ms
Max Pause: 16 (31) ms
A lot better than my previous results (see post #1587 in this thread).

Sage013 · 08-01-2006, 08:41

I've done a number of speed test over the last few days. I've tried varying times of day and this is the best result I could get, although the uploed speed has been up to 36/37 generally. I have a Samsung STB so, I'm wondering if the result is as expected or, have I got something set wrong? I've tried uninstalling my firewall (Tiny Personal Firewall) and it doesn't make any difference.

[img]Download Failed (1)[/img]

fire · 08-01-2006, 12:19

Keithb-Those are very good results for the STB.Make sure when you get your SACM you get the pin number,i was on the phone for a long time,the letter came 3 days later.I suggest you get the pin number first.

---------- Post added at 13:19 ---------- Previous post was at 13:16 ----------

Sage013-Are you on the 10 mbit package?You can find out by pressing,page up,page down,then blue on the remote control.You should see under QOS-Bund 03.cm,not High.cm.

Sage013 · 08-01-2006, 14:13

Quote:

Originally Posted by fire

Sage013-Are you on the 10 mbit package?You can find out by pressing,page up,page down,then blue on the remote control.You should see under QOS-Bund 03.cm,not High.cm.

Definately, I've had it confirmed by NTL. Apparently I got changed from 3Mb to 10Mb on the 14th December. As I didn't get any notification about it I didn't find out until I visited this board for the first time in a couple of months.

My connection speed is now really erratic and keeps stopping an starting briefly. I seem to get a chunk of a file, then it pauses for a split second and then takes another chunk. Downloading a 20Mb file the connection speed jumps wildly between 2.2Mb and 3.5Mb. I've spoken to tech support a few times and they have run me through a few things. Everytime they end up deciding there's a fault on the line. They then give me a fault number and say phone back in a couple of days if the problem still persists. 3 Times I've phones back now and each time the I'm told the supposed fault has been fixed and the fault number closed. I hoping I'll get lucky on my fourth call back tomorrow

Too be honest, I seem to be worse off after the introduction of 10Mb!!

JonR · 08-01-2006, 15:05

I think mine is similar to Sage. I've checked the STB and it says "QOS-Bund 03.cm" - I think it happened when I turned the box on and off the other evening.

Using the speed tests gives me very varied results:

www.irishisptest.com/myspeed/
2.22Mbps (download) 234kbps (upload)
(varies between 1-3.5Mbps, 200-440kbps)
http://www.asdlguide.org.uk/tools/speedtest.asp
450Kbps (download) 300Kbps (upload)
(varies upto 1200Kbps, and 200-300Kbps)
http://homepage.ntlworld.com/robin.d...speedtest.html
1st 128K took 219 ms = 598502 Bytes/sec = approx 4980 kbits/sec
2nd 128K took 1015 ms = 129135 Bytes/sec = approx 1074 kbits/sec
3rd 128K took 141 ms = 929589 Bytes/sec = approx 7734 kbits/sec
4th 128K took 187 ms = 700920 Bytes/sec = approx 5832 kbits/sec
http://homepage.ntlworld.com/testmyspeed
180-350KiloBytes/sec

Most of the tests I've done show that I'm averaging around 2Mbps, although Robin Walker's one is more encouraging.

Before the reboot, I consistently got readings just under 3Mbps - on all of the above tests. Now I get anything from 450-7000Kbits.

Still, at least it's working even if it is at erratic speeds. I feel I should be thankful for small mercies...

Blade187 · 08-01-2006, 15:40

Quote:

Originally Posted by Sage013

My connection speed is now really erratic and keeps stopping an starting briefly. I seem to get a chunk of a file, then it pauses for a split second and then takes another chunk. Downloading a 20Mb file the connection speed jumps wildly between 2.2Mb and 3.5Mb. I've spoken to tech support a few times and they have run me through a few things. Everytime they end up deciding there's a fault on the line. They then give me a fault number and say phone back in a couple of days if the problem still persists. 3 Times I've phones back now and each time the I'm told the supposed fault has been fixed and the fault number closed. I hoping I'll get lucky on my fourth call back tomorrow

Too be honest, I seem to be worse off after the introduction of 10Mb!!

Mine and my friends are exactly the same (Stoke-on-Trent ST1 area). Any kind of download does a bit, pauses a bit, does a bit more etc... averaging less than a 1MB line over the course of the download. It has been like this since about a week before christmas.

I've not rang about it yet as it seems that so many other people have that you'd have thought NTL would have recognised it as a problem by now.

I was much better off with the 3MB before the "upgrade"!!

Rik · 08-01-2006, 15:45

Quote:

Originally Posted by Sage013

Seems that for the last few weeks the whole ntl network has been falling apart. People losing connections, connection speeds all over place etc. Whilst he wouldn't say this is a result of the 10Mb upgrade, it does seem odd that it's happened at the same time.

Sorry had to post, but thats absolute rubbish!
Im in Hemel Hempstead and on 10meg and I get FULL 10meg speeds everyday!!

I have had 3 years of wonderful service from NTL!
Long may it continue!!