*ALL* ntl 10Mb Discussion (Part 3)

[Paul K]

If you swap equipment on the SACM you need to power everything down including the power to the SACM itself, wait a few mins then power up the SACM and wait for the lights to settle and then power up the PC.

[sicknote]

and also saxo when it is up and running its only UP TO 10mg not def 10mg all dependant on load and routing etc etc
ie: if you have a lot of people online in your area it will slow it down and if your getting files etc from say .us or .aus theres nearly always routing and packet losses

[neo123]

ewww saxo i cant believe you use USB.. even NTL have admitted themselves it isnt really suitable or any good in a roundabout way, see what you can do about getting ethernet.

http://www.ntlworld.com/helpsupport/ethernet/

[Paul K]

Don't worry, I think I've converted him He now gets 10Mb from the ethernet card swiped from his girlfriends PC lol

[neo123]

lol good joob paul! oh and just curious... anyone in the cosham proxy area been upgraded yet? unfourtunately my mum wont let me do the ten!

Originally Posted by Saxo

I cannot use ethernet as my only post is used to network another pc.

sorry but i am fairly certain you will NOT get 10 meg if you use the usb.

[KeithB]

Originally Posted by neo123

lol good joob paul! oh and just curious... anyone in the cosham proxy area been upgraded yet? unfourtunately my mum wont let me do the ten!

I wouldn't rush - I'm in Fareham and my Samsung STB got the stb-bund03.cm config just before Christmas and my download speeds have been all over the place since e.g. (using Robin Walker's speed test)

1st 128K took 126 ms = 1040254 Bytes/sec = approx 8655 kbits/sec
2nd 128K took 1501 ms = 87323 Bytes/sec = approx 727 kbits/sec
3rd 128K took 594 ms = 220660 Bytes/sec = approx 1836 kbits/sec
4th 128K took 1469 ms = 89225 Bytes/sec = approx 742 kbits/sec

I get similar results using ncftp for downloading - uploads are constant though. I spoke to broadband support and they said that they couldn't help at the moment and that moving to a separate cable modem wouldn't make any difference. However, they did say that some rebalancing work is planned in my area near the end of this month and that this should help. If anyone has any other advice then it would be much appreciated.

My computer is running XP Pro and it's directly connected to my STB via ethernet using the NIC built-in to my computer's motherboard. I've tested my computer with a cross-over cable to a work's laptop and had no problems transferring files at 7 MB/s in either direction so I don't think it's my setup. NIC speed is currently on auto although I have tried forcing it (no improvements) and using netstat -s shows no errors. Thanks.

[absthechatter]

Looks like your set up is fine Keith.
Robin Walkers test, excellent as it is only has small files to download so will not give you that great an indication of your speed. I prefer to use http://www.irishisptest.com/myspeed/ it gives me a better indication with higher download speeds. Give that one a try and see what your downloads are like.

Abs

[fire]

Well i got my free 250 modem today,also i got 10 mbit half price for the first 3 months.For those with Samsungs like i had keep phoneing and you will get the modem free.

On the Irish test i get 8.99 mbps,could someone please do the test and tell me whay they get.

Thanks

[sicknote]

mine using http://www.irishisptest.com/myspeed/

is 9.19mbps and 549 kbps up
this is with a ntl:250 modem plugged into a wireless linksys wrt54g router

[fire]

Thanks,i just done it again,got 9.41 mbps,probaly as it is getting later.

I am getting a similar router in a few days,are you using wireless network card aswell?I am getting the router package below,i got it for £52.49.

http://www.pcworld.co.uk/martprd/product/seo/852034

[KeithB]

Thanks for the info. Just tried the Irish speed test twice (2nd attempt results in brackets):

download: 762 (831) kbps
upload: 510 (505) kbps
quality of service: 44 (56)%
round trip time: 4506 (4509) ms
max pause: 1532 (1531) ms

As you can see, appalling download speeds. Is there anyone in Fareham (Cosham) and getting good results?

[Sage013]

I've just spoken to a manger in Technical Support in the UK (why? I was making a complaint about something I won't go into here). Seems that for the last few weeks the whole ntl network has been falling apart. People losing connections, connection speeds all over place etc. Whilst he wouldn't say this is a result of the 10Mb upgrade, it does seem odd that it's happened at the same time.

As for us Samsung STB users on a 10Mb connections, seems we'll get up to a 5Mb connection, subject to network traffic (this may already of been posted but, I'm not reading 100+ pages(not posts) of a topic to find out. Seems it's unlikely to change so if you want 10Mb get a SAMC for £50 (unless you can convince ntl to do it for free, which I'm currenly working on )

However, due to current network problems, and this may just be for me in Watford, my 3Mb/10Mb (allegedly I'm now on 10Mb anyway) is running at about 2Mb. No estimation of when the fault will be recitfied, which is understandable really.

My current mood: Oh how I wish I took Bulldog up on their offer last month to pay for my BT line to be reconnected and use their up to 8Mb connection!!

p.s. Spent over an hour on the phone to various ntl people today and everyone was really helpful. I think the staff are actually embarrased that Samsung STB users paying £38pm still only get a 3-5Mb connection unless they pay £50

Originally Posted by KeithB

Thanks for the info. Just tried the Irish speed test twice (2nd attempt results in brackets):

download: 762 (831) kbps
upload: 510 (505) kbps
quality of service: 44 (56)%
round trip time: 4506 (4509) ms
max pause: 1532 (1531) ms

As you can see, appalling download speeds. Is there anyone in Fareham (Cosham) and getting good results?

Hi, KeithB you could see if any of these proxy's work? I get better results most times when going through a proxy... good luck!

cosh-cache-1.server.ntli.net (Cosham)
cosh-cache-2.server.ntli.net [cos/cos2/cosh]
cosh-cache-3.server.ntli.net
cosh-cache-4.server.ntli.net
cosh-cache-5.server.ntli.net
cosh-cache-6.server.ntli.net
cosh-cache-7.server.ntli.net
cosh-cache-8.server.ntli.net

[Ignition]

Originally Posted by Sage013

I've just spoken to a manger in Technical Support in the UK (why? I was making a complaint about something I won't go into here). Seems that for the last few weeks the whole ntl network has been falling apart. People losing connections, connection speeds all over place etc. Whilst he wouldn't say this is a result of the 10Mb upgrade, it does seem odd that it's happened at the same time.

Really?

For a start 10Mbit won't affect people's connection stability, and you'd expect connection speeds to be a lot more variable as you push the speeds up anyway!

Network falling apart my rear end.

Those guys might be used to everyone getting full speeds nearly all the time unless there's a major fault but that's just not the case now. Best effort is the way it goes.

My current mood: Oh how I wish I took Bulldog up on their offer last month to pay for my BT line to be reconnected and use their up to 8Mb connection!!

When did they offer to install you? I ordered at the start of November and was quoted February - March for delivery of the service. They were still selling the service in this area and quoting 2 week leadtimes unofficially, while their website quoted 4 - 6 weeks, and for those living in areas where they forgot to upgrade their kit before they started yet another massive ad push add another 2 months or more onto that 4 - 6 weeks.