*ALL* ntl Cap Discussion (Part 3)

[Stu75]

noticed I was only gettin 750k on my 2mb connection a few days ago, so phoned them yesterday and after speaking to 3 different ppl and being told to reboot and check for spyware and stuff i eventually got told i had been put on to 750k!? for overuse.

which seems strange as everyone else seems to have been put on 512k? i am sure i have gone way over 30gig with all the stuff i have had from newsgroups lately but i never had a letter.

although i phoned again later and asked to be put on 10meg and they said ok and they would do it, but i am still waiting, so i am guessing i am locked to 750k?

will try and phone again later

[SMHarman]

Originally Posted by Syco

Dont know how true this is but a mate spoke to an NTL engineer who was having a drink in the pub and he says NTL plan to introduce varable billing.

example:

1Mb connection -> 3gb - 30gb
2Mb connection -> 31gb - 75gb
10Mb connection -> 75gb - 150gb

Unlikely to happen IMHO, this would be like mobile phone companies putting you on the most appropriate package every month, part of the money making machine of any service company is people buying too much and not using it, that being inclusive minutes, discount tarrifs they don't use, tv channels they don't watch or bandwidth they don't use.
In the same way that mobile companies have a 60 inclusive minute tarrif and a 10,000 minute tarrif. NTL need tarrifs to match the entire user base.

---------- Post added at 09:25 ---------- Previous post was at 09:17 ----------

Originally Posted by ian@huth

Having a faster connection gives you two options. You can download more in the same time or you can download the same in a shorter time. I don't download a great deal but would prefer the little that I do download to be done quicker.

Originally Posted by Hans Gruber

A bit like owning a Ferrari just to do the weekly shop then.

More like using the 10 items or fewer line at the shop when you are not doing a weekly shop. Or using a motorway to drive a long distance, not a B road. Or sending something First class, not Second.

[Hartleys]

Originally Posted by SMHarman

Unlikely to happen IMHO, this would be like mobile phone companies putting you on the most appropriate package every month, part of the money making machine of any service company is people buying too much and not using it, that being inclusive minutes, discount tarrifs they don't use, tv channels they don't watch or bandwidth they don't use.
In the same way that mobile companies have a 60 inclusive minute tarrif and a 10,000 minute tarrif. NTL need tarrifs to match the entire user base.

---------- Post added at 09:25 ---------- Previous post was at 09:17 ----------



More like using the 10 items or fewer line at the shop when you are not doing a weekly shop. Or using a motorway to drive a long distance, not a B road. Or sending something First class, not Second.

The more that use the 10 items or fewer line the longer it takes - a road works on a motorway can bring you to a standstill so takes you longer --- first class post does not alway get there first..

[Hans Gruber]

Originally Posted by SMHarman

More like using the 10 items or fewer line at the shop when you are not doing a weekly shop. Or using a motorway to drive a long distance, not a B road. Or sending something First class, not Second.

Not really, none of those things cost any more money, apart from the stamps where we're talking a few pennies.

[theNomad]

well noticed theyre doing ntl homepage ads for 10meg now,nice <micro text for all info regarding the actual cap> Just like old times no point in telling new users theyre going to get less than the 512k users who are paying half the price,and the user policy doesnt even open. http://home.ntl.com/page/userpolicy.html
Cannot find record userpolicyhtml


will remember this when people find out the hard way and come complaining they didnt know they signed to the over costly service when they get dropped to 512k.Clearly NTL are trying to swindle new users into accounts they dont understand likeSMHarman say's mobile companys do in selling people minutes they dont use.Its the exact same you either make good use of your 10meg and get dropped or become a user who ntl will be happy with who probably just surfs and doesnt care how much they pay.


Also the compare chart http://www.home.ntl.com/page/broadbandcompare doesnt show correct figures on what BT allow you and doesnt even show that nice unlimited service Bulldog have.Just more proof on why people are unhappy with them.How long are they planning on the BT line saving users £10 per month advert,on getting new users ? surely people see the 1mb per month limit with the £17.99 next to the unlimited 512k £17.99 aol have.

[handyman]

Originally Posted by theNomad

snip

Bulldog unlimited is 21.50 per month.

I think the ntl offering is great If I could get ntl here I would be on 10mb now with no doubts or regrets.

Unfortunatly some people will always complain.

Any hoo I have a pizza in the oven and loads of mulled wine so I'm off to shoot fellow cf members in the clan.

hm

[Griffin]

Originally Posted by handyman

Bulldog unlimited is 21.50 per month.

I think the ntl offering is great If I could get ntl here I would be on 10mb now with no doubts or regrets.

Unfortunatly some people will always complain.

Any hoo I have a pizza in the oven and loads of mulled wine so I'm off to shoot fellow cf members in the clan.

hm

on the advert on tv tonight bulldog 8mb unlimited is £9.75 for as long as you stay with them if you sign up before 31 of december

[Ignition]

Originally Posted by Griffin

on the advert on tv tonight bulldog 8mb unlimited is £9.75 for as long as you stay with them if you sign up before 31 of december

That'll be why they were trying to pimp it to me so hard.

Shame the incompetent @rseholes take 4-6 weeks to install else I might have taken them up on it.

BTW you might find that the unlimited part refers to the time you can spend online, not the bandwidth usage

[DaBuzz]

Originally Posted by Ignition

That'll be why they were trying to pimp it to me so hard.

Shame the incompetent @rseholes take 4-6 weeks to install else I might have taken them up on it.

BTW you might find that the unlimited part refers to the time you can spend online, not the bandwidth usage

What if spending time online is streaming 1080P video? Irrelivent!

[Ignition]

Originally Posted by DaBuzz

What if spending time online is streaming 1080P video? Irrelivent!

In English?

Ah I see.

Totally relevant, unlimited can mean either unlimited time online (you can connect when you want) or unlimited usage (download what you want).

Yes unlimited time online one expect from all broadband packages, however this is the company that has a budget product that permits something silly like 4 hours online a month.

Ah I got my timescale slightly wrong too.

Originally Posted by Bulldog

We are currently experiencing unprecedented demand for our 8 Meg service within your area. This over-demand for network capacity at your local telephone exchange has unfortunately resulted in a delay to your set-up. We estimate that we will be able to progress your order during the next two months. At that stage we will provide you with further information. Most customers are connected in a further three to four weeks. We apologise in advance for any inconvenience this delay may cause. You don�t need to do anything else at this stage.

Translation: Whoops we spent all our money on TV and tube ads and forgot to add extra line cards to your DSLAM, how clever are we!

Am sure Ofcom will enjoy the resultant complains as once again Bulldog sell more than they can provide (how did that 20k orders outstanding with 40k installed customers backlog go with getting cleared I wonder, planks). Along with the nice promises of no advertising that lasted at least a month before the most recent huge campaign.

NB Bulldog Broadband packages as advertised on their website right now:

Start@ctive: Broadband

Enjoy surfing at superfast speeds with our pay-as-you-go broadband service - perfect for the light Internet user.
Our broadband includes�

* Up to 8 meg downstream speed
* Up to 400 kbps upstream speed
* Just 3p per minute for the time you spend online, anytime
* No limits on the amount of data you can download during your time online. On top of that, data transfer between Bulldog customers is free and does not count as time online. Perfect for when you want to share your photos and movies with your friends on Bulldog
* For peace of mind - automatic cut-off after 60 mins of activity

Go@ctive: Package overview

Switch from BT or your cable company and plug in broadband and phone from Bulldog. Both services have the freedom of a one month contract, arrive on a single bill and have free customer support 7 days/week - just what you'd expect from a company that is part of Cable & Wireless.
Broadband

* up to 8 meg superfast broadband
* zero time restrictions on your surfing
* includes 1 gig download usage per month (with more available on a pay per usage basis)

Note zero time restrictions = unlimited time online £9.75 / month if ordered by December 31st, that'll be the special offer I presume? A whole gig a month then...

1 gig usage included per month with additional usage charge on a per gig basis (�5.00 for 1-3 gig, �10.00 for 3-6 gig, �15.00 for 6-9 gig and �25.00 for 9 gig and over

So unlimited (or indeed 9.1GB) will cost you £34.75...

Inter@ctive: Package overview

Switch from BT or your cable company and plug in broadband and phone from Bulldog. Both services have the freedom of a one month contract, arrive on a single bill and have free customer support 7 days/week - just what you'd expect from a company that is part of Cable & Wireless.
Broadband

* up to 8 meg superfast broadband
* download as much as you like
* zero time restrictions on your surfing
* four email accounts each with anti-virus and anti-spam protection
* free USB modem
* �21.50 /mth as long as you are with us

Again price applies if ordered before the end of this year.

All of these require a Bulldog / Cable and Wireless phoneline at £10.50/month.

[th'engineer]

I know i am going to regret saying this but Bulldog makes NTL look like a good deal . Actually agree with Ignition ( thats it no one will believe me anymore)

[ian@huth]

Originally Posted by th'engineer

I know i am going to regret saying this but Bulldog makes NTL look like a good deal . Actually agree with Ignition ( thats it no one will believe me anymore)

Yes, too many people are knocking NTL even with their new 10 Mb service and saying they are far behind ISP's such as Bulldog who are far cheaper and unlimited. Ignition has just shown that you have to dig deeper into what ISP's are offering to get the true picture. You cannot get high speed unlimited traffic broadband for peanuts and have a decent service level. There will be quite a shift in prices and usage allowances once broadband take-up slows down and 8mb and higher services become the norm.

[Chrysalis]

Ignition to be fair I prefer bulldog been honest saying we got no capacity so there is a delay to ntl's approach we got insufficent capacity but will add you anyway and let performance drop.

Would be interesting if a thread was started where ntl and telewest 10mbit customers compared speed's and latency to destination server's to see if ntl's cap truly does make any difference.

[theNomad]

So unlimited (or indeed 9.1GB) will cost you £34.75. ..

Ignition

So unlimited 8mb bulldog costs £34.75 still cheaper than the capped 10mb service ntl have at £37.99.And AOL's unlimited 512k is £17.99 where as ntl's 1mb capped is £17.99.

Theyre charging more than other companys for packages users are getting less from.All people want is a fair package for a fair price the UK's allready so shockingly behind other western countrys price wise ntl's *fake 10mb accounts arnt doing much to disprove this.

And I agree Bulldog does sound like an isp you have to wait around 4 weeks to join,but NTL are so slow in closing accounts that wont make much difference.Also I agree Ive only had ntl so cant say how stable other isp's.And do respect the fine stable account ive had with ntl (the 5-6 uncapped years where great,wish they'd hurry and bring better speed uncapped packages out).But Ive buddies on other isp's who swear theyve had the same stable net use for years as Ive had.

*fake in that you dont really have 10mb for long without the package speed being downgraded till its a new month.Also the £37.99 pm could rise after the first 75gb so even the price is debatable.

say
No To Limits

[Hartleys]

A lot of people keep going on that if you leave NTL for say bulldog you goto have a phone line installed. so in reality that makes it a package of BB and phone. if i wanted the same package from NTL of BB and phone the price of the said package looks alot different.

if you look on here to compare prices with BT http://www.home.ntl.com/page/telephoneinfocompare you save 50p on line rental wow thats a massive saving. thay only compare to BT because thay are there main competition.
NTL BB the new price £34.99 and line rental £25 = £59.99 month
UKonline *£29.99 per month - unlimited 22Mb (440 x speed) line rental £25.50 = £55.49
the price of BB and phone and youll save £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£Ãƒââ‚ ¬Å¡Ãƒâ€šÃ‚£Ãƒâ€š £ÂÃâ €šÃ‚£Ãƒâ€šÃ‚à ƒâ€šÃ‚£ÃƒÆ’‚ £ÃƒÆ’‚£Ã ƒâ€šÃ‚£Ãà ƒÂ¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£Ãƒââ⠀šÂ¬Ã…¡Ãƒâ€šÃ‚£ not pence.
And i only live 400 or so mts away from the exchange so if i had the option of taking this i would be long gone.