blockin all my Internet

[quick2004]

Originally Posted by jaycee

Sounds like you have a trojan dialler program installed from visiting a porn site or so. It will be disconnecting your broadband and trying to dial a premium rate number on a modem.

Thanks for reply mate ,
Dont see why cuts my modem of , runin 3 pcs from router if log on xxxxxxxxxxxxx.net from my bros pc modem cuts out

did format 2 weeks go see if that works did not work ,

[monkey2468]

Does the power light on the modem go out?

[quick2004]

Originally Posted by monkey2468

Does the power light on the modem go out?

yes all lights go out mate

---------- Post added at 13:56 ---------- Previous post was at 13:37 ----------

it was workin 100% 3 weeks go , just one day log on my website then modem cuts out

---------- Post added at 14:08 ---------- Previous post was at 13:56 ----------

time call Cs , if they dont help i'll get new isp

[monkey2468]

Sounds like a dodgy power pack/ cable or modem. needs replacing by the sounds of it.
Probably a coincidence that it goes off on certain web sites.

[quick2004]

am on phone to cs now they tellin me my end workin ok ,

they dont know why it cuts modem of,,,but dont see why modem goes of on my website

[Hom3r]

Check that the modems power supply is connected firmly, if its not, it may explain the problem.

[monkey2468]

Originally Posted by quick2004

am on phone to cs now they tellin me my end workin ok ,

they dont know why it cuts modem of,,,but dont see why modem goes of on my website

Unplug modem from power, call back up and say that it has gone off completly and is now dead. (but i didn't tell you to do that )

[quick2004]

They said for me do proxy did that not workin ,,,then go on netscape , doin that now ,,, if that dont work call cs back

---------- Post added at 15:53 ---------- Previous post was at 15:44 ----------

netscape dont work it just cuts my modem of

---------- Post added at 16:12 ---------- Previous post was at 15:53 ----------

why do i need pay for some one come out when its ntlworlds end whats ***** up

---------- Post added at 16:24 ---------- Previous post was at 16:12 ----------

Originally Posted by david.ewles

Check that the modems power supply is connected firmly, if its not, it may explain the problem.

did all that mate

[Richy99]

and can you get every other site?

sounds more like an issue with the site disconnecting you or a virus/trojan as mentioned

[quick2004]

Originally Posted by Richy99

and can you get every other site?

sounds more like an issue with the site disconnecting you or a virus/trojan as mentioned

virus/trojan , Dont have any on my pc's at house , its just one website whats cutin my modem of I can look at website just when log on to site modem cuts of

---------- Post added at 17:19 ---------- Previous post was at 16:53 ----------

goin call cs back now if they dont help am goin get new isp like bulldogbroadband

Originally Posted by quick2004

goin call cs back now if they dont help am goin get new isp like bulldogbroadband

I suggest you do that.

FYI, Cable Modems neither know nor care what sites you visit.

[quick2004]

they goin give me new Modem

---------- Post added at 18:42 ---------- Previous post was at 18:06 ----------

Do any of u lot say this goin fix this ?

[bongman_uk]

Yeah most likely.

If the power light goes off, there is most likely some serious hardware problem with the device

Originally Posted by quick2004

As far as I can tell, what you are saying is that when you try to log on to "xxxxxxxxx.net" you lose your internet connection. Is this correct? YES
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You say you have a cable modem, so what happens with the status lights on the front? Do you lose the steady SYNC and RDY lights? Are the U/S and D/S lights still flashing? All Lights go of
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Do you have a firewall or other software that shows what traffic is going in and out of your system? Yes run Zone Labs for my Firewall & router,
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is ntl using a transparent proxy ? my webhost askin

In reply to the last question, yes, NTL do use transparent proxies. If you click on the 'Connection' link in the toolbar at the top of this page, it will tell you if your connection is using one, and, if so, which one. Don't know if its anything to do with your problem, but some badly-coded web sites will block ALL users of a proxy if ONE user has a virus, etc.

He is, not suprisingly, using the Cardiff proxy servers.