*ALL* ntl 10Mb Discussion (Part 3)

[etccarmageddon]

Originally Posted by bagwaa

Yeah, I have rebooted my cable modem lots and lots of times, I tried to call them yesterday and some women just spoke over me and told me that it was because its a "pilot scheme" -- I tried to explain that I appreciate that and understand that, but why am I only going at 1mb now? -- she just told me its because its a pilot scheme and sometimes I will gete 10mb and other times I will maybe get 3mb (even tho I tried to explain that I am 3 times slower than normal!) -- Ive not pushed over 100k/sec since I upgraded, so I think I will give up on this one, I am going to call Customer services and ask them to downgrade meback to 3mb or maybe 2mb. Oh well :-( I tried :-(

Bagwaa

have you checked your modem config screen which will either indicate to you that you're on a 1meg tier, 2meg, 3meg or 10meg?

[bagwaa]

Yep, and it say's 10mb -- downloads max out around 90k/sec -- currently on the phone to NTL technical support who are looking into it ... been on the phone for 53 minutes and 34 seconds and I tested the new UK drinking laws lastnight so at the moment I feel like shooting myself.

I know it is maxxed out as we are peered with NTL at work, and if my mate logs into his 3mb cable modem he is getting like 340k/sec....

Im hoping they just need to flash my NTLhome 200 or something?

[bagwaa]

and now i am having to explain what remote desktop is to ntl support!!! jow the hell can they not know this?? im a patient and understanding person, but after 1 hour and 9 minutes on the phone this is getting slightly pathetic!!

i dont know!!

Originally Posted by Tiger33

...if you go to the root page for the modem were can u see the download speed for it?...

You have to click on "operation configuration" to see your download & upload speeds. They are called "Maximum Downstream Data Rate" & "Maximum Upstream Data Rate".

[nunoamorim]

Originally Posted by Stop It

Nice one Paul, much more accurate test

Sun, 20 Nov 2005 10:17:36 GMT

1st 512K took 469 ms = 1117885 KB/sec, approx 9083 Kbps, 8.87 Mbps
2nd 512K took 422 ms = 1242389 KB/sec, approx 10094 Kbps, 9.86 Mbps
3rd 512K took 453 ms = 1157369 KB/sec, approx 9404 Kbps, 9.18 Mbps
4th 512K took 406 ms = 1291350 KB/sec, approx 10492 Kbps, 10.25 Mbps

/me happy

Overall Average Speed = approx 9768 Kbps, 9.54 Mbps

Fri, 25 Nov 2005 13:25:46 GMT

1st 512K took 140 ms = 3744914 KB/sec, approx 30858 Kbps, 30.13 Mbps
2nd 512K took 141 ms = 3718355 KB/sec, approx 30639 Kbps, 29.92 Mbps
3rd 512K took 140 ms = 3744914 KB/sec, approx 30858 Kbps, 30.13 Mbps
4th 512K took 141 ms = 3718355 KB/sec, approx 29747 Kbps, 29.05 Mbps

Overall Average Speed = approx 30526 Kbps, 29.81 Mbps




mind you....im at work.....




.....me HAPPIER......LOL

[twinkle]

had 10 meg for two wks supposedly ,"trial"can`t bitch till full rollout . make way for my wrath .enquired about end of contract jan4 06
am a person who will not take ****.might of said already, nice for the people at ntl CS for those that have HELPED me .thnx PROVE TO ME THAT YOU ARE THE BEST isp IN UK .. rsvp ..
GOT A DOWNLOAD AT ABOUT 4.5 - 7 .at the most on a good day .upload crashes pc at 39KB/s

[etccarmageddon]

Originally Posted by twinkle

had 10 meg for two wks supposedly ,"trial"can`t bitch till full rollout . make way for my wrath .enquired about end of contract jan4 06
am a person who will not take ****.might of said already, nice for the people at ntl CS for those that have HELPED me .thnx PROVE TO ME THAT YOU ARE THE BEST isp IN UK .. rsvp ..
GOT A DOWNLOAD AT ABOUT 4.5 - 7 .at the most on a good day .upload crashes pc at 39KB/s

what's that in english?

[MarcM]

I have been on NTL for like 4 years, on the top broadband tier constantly, I have the NTL 100 Modem, and NTL said they wont upgrade my modem so I can have the 10meg service, BULL**** OR WHAT?

[Neil]

Originally Posted by MarcM

I have been on NTL for like 4 years, on the top broadband tier constantly, I have the NTL 100 Modem, and NTL said they wont upgrade my modem so I can have the 10meg service, BULL**** OR WHAT?

What reason did they give you?

[Yeo]

So are we supposed to have 10MB right now and the trial has ended? I recieved my NTL bill today and they have now changed the 3MB to 10MB on my bill. Gits have also added a £1 non direct-debit charge without any warning

Originally Posted by MarcM

I have been on NTL for like 4 years, on the top broadband tier constantly, I have the NTL 100 Modem, and NTL said they wont upgrade my modem so I can have the 10meg service, BULL**** OR WHAT?

Thats fine, because the 100's can cope with the 10meg upgrade just fine.

[IanUK]

Did we ascertain if the Samsung STB's can get 10mb ?
Sorry - I've been on Holiday and I've looked through this thread but can't see it !

[hairport]

Originally Posted by IanUK

Did we ascertain if the Samsung STB's can get 10mb ?
Sorry - I've been on Holiday and I've looked through this thread but can't see it !

If you read through some other threads they say the Samsung STB can support 10Mb but NTL haven't written the config file for it yet.

[IanUK]

Thats good news, thought I was going to have to request a modem - I like my Samsung

[Nero182]

I am still got the upgrade 2 our 3 weeks back and I am still on about 400-500 Kbs Speeds Anyone have any ideas.