*ALL* ntl 10Mb Discussion (Part 3) - Page 51

rs1800 · 23-11-2005, 13:04

Quote:

Originally Posted by Stop It

Psst, Nobody tell him the Ntl:home 120s can do 10meg with ease now (thanks to the firmware update), psst :P

Il still take the ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£114 thanks and wait a couple of weeks

My point was though that anyone could probably get this even if you have the upgrade. Just call to disconnect (say switching to adsl or something) and you will probably be offered it.

tomw|neowin · 23-11-2005, 17:13

Quote:

Originally Posted by rs1800

Il still take the ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£114 thanks and wait a couple of weeks

My point was though that anyone could probably get this even if you have the upgrade. Just call to disconnect (say switching to adsl or something) and you will probably be offered it.

And if they don't....you'll have no Cable and have to get ADSL anyways... lol

-1PARA-SAS · 23-11-2005, 17:24

HELLO GUYS

well i also have issues with ntl with this 10meg upgrade

im still getting 3 at the mo i have the silver either firmware 100 or 120 not sure about that im told from a good friend its a 100 but hes not possative about that ive rang them asked for my upgrade to be told thats its not happing untill early december some time but my m8 round the corner has it and also had trubble from the old silver modem hanging on him but he was told he needed the new modem and 1day later the enineer was at his door with it so im sorta thinking im paying 40 a month to ntl for a 10 meg service that im not getting its as if there picking certain people to give it to and others saying nothing witch is a joke plus there customer care sucks but funny enough 2 pound overdue there on the phone ringing me on the ball looking there 2 squid so what do i do next every time i ring im told its not avalible till december but i already now it out and working with these new modems im at boiling point here

anyway thanks for all the info on this tread its been most interesting
and thats hope ntl sort them selfs out cuz im thinking about going back to bt even though it sucks but at least they dont lie to there customers
bye bye for now : )

africanshox · 23-11-2005, 18:24

im still getting around 5mbit even though im now on the 10 meg service. i have a surfboard by the way and the firware is also the latest one....im still miffed

23-11-2005, 18:24

Quote:

Originally Posted by Radeon

I manually upgraded to 10mb 2 weeks ago, and was upgraded straight away. but because I had a ambit 100 modem, I was only able to get 600kbps when downloading , now all of a sudden last night I wanted to download a large game demo and to my amazement I was hitting a full steady 1.15mbps on an ambit 100 silver modem for over 15mins

Tried now today and again hitting a steady 1.15mbps, I am now very happy

Yeah the ambit 100's can take 10 meg. I read they couldnt at first, but I dunno who thought that up.

ant78 · 23-11-2005, 18:51

whats the best way to upgrade to 10mb, via the weblink or talk to a cs?

tack · 23-11-2005, 19:10

just got off the phone with NTL..i asked about the upgrade to 10Mbit (i am on 2Mbit atm)..she said yes it's in my area(grimsby) and would i like to upgrade at a cost of ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£37.99 a month...so i said 'i thought it was going across all tiers and the cost would be on the monthly cap...' no sorry was the reply thats not avalible in my area....bummer

...looks like i will have to wait a bit longer,a extra few months or so will not hurt..as i'v only been waiting 4 years for a decent connection from NThell..

Broken Hope · 23-11-2005, 19:57

I'm having major problems with my NTL 120 modem. I get the full 10 meg fine, but I'm currently trying to download a patch for the test realm on World of Warcraft, it uses a bit torrent downloader and every few mins it reboots my modem. I'm not sure if it's because of the amount of connections or if it's a similar problem to a previous poster and it's because of it maxing upload.

What should I do, can someone here with NTL contacts help me get my modem switched to a 250?

Hartleys · 23-11-2005, 21:48

To NTL CS i gave them a call this morning about the said 10 meg and if i could join in the trial. The lady on the other end said yes its up and running in your area and you could get on the trial. After all the chat about its only a trial and you might not get full speed blaa blaa blaa. she said right now thats done with all you goto do is reboot the modem and youll be on the 10 meg.
Why Why Why do thay have to lie to me ive rebooted once no joy again no joy left it off for 8 hours while i was at work no joy. thats is one of the worst offeces in my book for CS staff

and thats to lie lie and lie again.
why not just say no you cant have it till december FFS.

23-11-2005, 23:23

I upgraded by the website, worked first time, watched modem reboot itself, full 10 meg after that, and no CS involved, have you tried this way to upgrade?

rydwg · 24-11-2005, 01:57

they might aswel start letting us poor sods on 2mb upgrade to 10mb then with the ol 30gig cap. I'd be happy with 8mb and a 30gig cap tbh but we should be offered something its not hard to send out these modem config files. Its a blatent marketing scheme to get people to upgrade to the 37.99 package on NTL's part, which is kinda fair, but doesnt do them much in gaining loyalty and respect from there customer base.