*ALL* ntl 10Mb Discussion (Part 3)

[fire]

I am thinking of complaining about the samsung picture bug,so i can get a SACM.Am i right in thinking this fault has not been sorted,or is there a setting that can stop the words bleeding off the edge of the screen?

[orangebird]

Originally Posted by fire

I am thinking of complaining about the samsung picture bug,so i can get a SACM.Am i right in thinking this fault has not been sorted,or is there a setting that can stop the words bleeding off the edge of the screen?

Why would they give you an SACM to fix a DTV fault?...

[fire]

Well if it is a samsung fault not just the unit i have,i would have to have a Pace,they can`t do 2 mbit.

[StatusZero]

Hi,
I did try reading through all the posts but at around 15 pages my eyes started to bleed Could someone please explain to me what tier my connection is as I am a little confused from what ppl have been saying and I am trying to work out when I will be getting the 10mb upgrade. I know it will come when it comes but just out of curiosity really.

When I joined NTL I subscribed to a 512k connection. Now since then my speed increased to 1mb (for free) and then to 3mb (for free). So I am still paying the £24.99 a month but have a 3mb line. Now other ppl have been saying they are paying the £37 (well thirty-something) for their 3mb line. Now seeing as it has been said that the 3mb customers will get the 10mb upgrade first does that mean I am included in that (as my speed is now 3mb) or are they referring to the ppl who bought the 3mb when it first came out (i.e. when i was on the original 512k)?

Thanks for reading and many thanks for replies.
s0

[jtwn]

The only people afaik who have got 10mbit, are those who have upgraded to it, or called cs and got it. No automatic upgrades so far.

[Stephen]

Originally Posted by StatusZero

Hi,
I did try reading through all the posts but at around 15 pages my eyes started to bleed Could someone please explain to me what tier my connection is as I am a little confused from what ppl have been saying and I am trying to work out when I will be getting the 10mb upgrade. I know it will come when it comes but just out of curiosity really.

When I joined NTL I subscribed to a 512k connection. Now since then my speed increased to 1mb (for free) and then to 3mb (for free). So I am still paying the £24.99 a month but have a 3mb line. Now other ppl have been saying they are paying the £37 (well thirty-something) for their 3mb line. Now seeing as it has been said that the 3mb customers will get the 10mb upgrade first does that mean I am included in that (as my speed is now 3mb) or are they referring to the ppl who bought the 3mb when it first came out (i.e. when i was on the original 512k)?

Thanks for reading and many thanks for replies.
s0

if you are still paying £24.99 then you should have 2MB not 3MB. perform a speed test to see what speed you actually have.

[fire]

I thought that the 2 mbit was going to become 3 mbit for no extra cost,or have Ntl changed this?

[Graham M]

1MBit -> 10MBit - 3GB Cap?
2MBit -> 10MBit - 30GB Cap?
3MBit -> 10MBit - 75GB Cap?

[2||Para]

Purely for information.10MB now offered in my area.This wasn't available over the weekend so it must be a continuation of the rollout.No point me having it as i have a NTL200 modem.

[Derek]

Has anyone else had any problems with their connection since the upgrades started?

Mine has been rock solid for about 2 years now but since last Tuesday every hour or so the SYNC and RDY lights will go out and it'll sit trying to get a connection for 5-10 minutes before coming back online.

It's a 120 modem connected to a router. Nothing else has changed in the meantime. All connections and wiring has remained as it is.

Just curious if anyone else has had any issues before I break out the stress ball and call tech support.

Originally Posted by dezzo

Has anyone else had any problems with their connection since the upgrades started?

Mine has been rock solid for about 2 years now but since last Tuesday every hour or so the SYNC and RDY lights will go out and it'll sit trying to get a connection for 5-10 minutes before coming back online.

It's a 120 modem connected to a router. Nothing else has changed in the meantime. All connections and wiring has remained as it is.

Just curious if anyone else has had any issues before I break out the stress ball and call tech support.

This may shed some light for you...

http://www.cableforum.co.uk/board/sh...ad.php?t=38233

Nope no problems other than the 5M "cap"

[Derek]

Hmmm I dunno as the modem itself is losing connection not the router.

I've been playing about and it seems to get worse if the connection is getting hammered. If I try any torrents etc. it'll stop every 5 minutes.
For normal browsing it can last a few hours before dropping out.

Looks like a phonecall to T/S

Still I'll be one of the few with an actual problem and not just trying it on to get a shiny new 250 for 10Meg

[Ashman]

Phoned up cs earlier to ask about switching over to the 10mbps speeds and the lady said we would have to ditch the bb+xbox package(that gives u a second i.p address..) to get the switch over.

So we have ditched the 2nd i.p address and was switched over to the 10mbps speed here..(newark,nottinghamshire..) and the speeds im getting from adsl.co.uk and another speed tester is about 500kbps up.:-)..but the download has only gone upto around 3.5/4mbps but she did say to me on the phone that it could be anywhere(the speed) between 3mbps and 10mbps as its a trial period.

So am i right in presuming that the download speed would be around the 10mbps mark come the automatic switch overs in december?..im thinking thats what will happen hopefully.

Oh btw we have the silver ntl home 200 modem so according to the very top of the thread we should be able to recieve these speeds with this modem.

[Smilie]

just a question to any1 that knows
with NTL saying its gonna be a upto 10mb connection
what kinda speed should we be expecting to get on average??
been reading that only 5%(?) of ADSL2 users will get the 8mb(?) even though the full speed is 24mb(?)
theoretically should every1 on NTLs network be able get the full 10mb??
not counting the busy UBRs, slower modem/STB etc

does NTLs network have any problems if u are too far from the green box
or UBR like ADSL??