*All* ntl 10meg Discussion (part 2) - Page 57

yer nice one · 09-11-2005, 10:46

Quote:

Originally Posted by beardsley

I just got the same story when I tried again this morning.
Three calls, three different stories. I wonder how long it can go on until I get the same story twice?

lol, yep I get different answers aswell. what goes,

09-11-2005, 10:47

Quote:

Originally Posted by beardsley

I just got the same story when I tried again this morning.
Three calls, three different stories. I wonder how long it can go on until I get the same story twice?

well if your going to continue to be impatient its inevitable

stairpotato · 09-11-2005, 10:52

Quote:

Originally Posted by zinglebarb

well if your going to continue to be impatient its inevitable

Being impatient doesnt make NTL CS ops give differing stories.

Being impatient doesn't make NTL incapable of rolling out products with effective communication strategies.....

NTL being crap does that.

Ben · 09-11-2005, 10:55

Quote:

Originally Posted by zinglebarb

well if your going to continue to be impatient its inevitable

Again this adds nothing to the discussion, Please go and troll somewhere else.

beardsley · 09-11-2005, 10:55

Quote:

Originally Posted by zinglebarb

well if your going to continue to be impatient its inevitable

If I had not been told on the first call that it would be done, I would not have been so impatient.

bopdude · 09-11-2005, 10:56

Quote:

Originally Posted by slimsavery

Yo!
apparntly my settop box has a low ping ( 80 % ), engineer coming round tommorow, hopefully with a cable modem so i can lose the settop box. is it right you can only have 10 meg with a cable modem? according to ntl it is? hopefully i`ll have my problems fixed tommorow

Hi there, I have it on very good authority that this is the case, you can not get 10 meg through a settop box, it has to be a stand alone modem.

HTH

yer nice one · 09-11-2005, 10:57

Being impatient is when the service is not available in my area.

What really rocks me off is that my next door neighbour is on 10mb and I cannot get it becasue Im on 3mb and he upgraded from 2mb,

So the 2mb users have prefence over the 3mb users, which cant be right!

topaz · 09-11-2005, 10:57

i'm on a NTL silver 120...

Wed, 9 Nov 2005 11:56:20 UTC
1st 128K took 141 ms = 929589 Bytes/sec = approx 7734 kbits/sec
2nd 128K took 172 ms = 762047 Bytes/sec = approx 6340 kbits/sec
3rd 128K took 172 ms = 762047 Bytes/sec = approx 6340 kbits/sec
4th 128K took 156 ms = 840205 Bytes/sec = approx 6991 kbits/sec

Quote:

Originally Posted by PowerUser

Anybody here got the NTL:home 120 silver modem and getting full speed?. I'd like to know please,

Thanks

Derek · 09-11-2005, 10:57

Quote:

Originally Posted by stairpotato

Being impatient doesnt make NTL CS ops give differing stories.

Being impatient doesn't make NTL incapable of rolling out products with effective communication strategies.....

NTL being crap does that.

I'm rapidly losing the will to live reading this thread.

What is wrong with people who are getting a whacking great big increase in speed (for free) but might have to wait for a little bit longer to get it.

Just because you aren't immediately getting the service is no excuse for toys to be thrown out of the pram. And some of the comments on this thread have been pretty disgraceful.

It is entirely possible that Ntl CSR's have the ability to upgrade customers and have been told not to until full rebalancing has taken effect. Have any of the whingers thought of that?
Would you like to be on a 10Meg config file that does nothing as the local network is congested badly?

Personally I can't believe how many of the "Ntl are rubbish", "I knew they would screw up" crowd this has brought out the woodwork.

09-11-2005, 10:58

Quote:

Originally Posted by Ben

Again this adds nothing to the discussion, Please go and troll somewhere else.

I just remember when the 3 meg rolled out it was the same here and I was on the other side to what I am now.Patience is a virtue chances are most of you would not have known this upgrade was happening if it wasnt for this site anyway.It would have just rolled out which is all NTL say there doing anyway.Its the impatience of some that cause problems for NTL and this forum has seen it before

Downloads · 09-11-2005, 11:00

Quote:

Originally Posted by Bambi

Did ntl ever say how they can impose a cap without providing some kind of monitoring software to its customers?
How are we to know when we have downloaded 10 linux DVD isos worth in a month.

It's likely not to be out until January the monitoring software. That doesn't mean people will be able to abuse the service for a month though, people going way over will no doubt be brought down.

09-11-2005, 11:01

Quote:

Originally Posted by stairpotato

Being impatient doesn't make NTL incapable of rolling out products with effective communication strategies.....

Im sorry but this is exactly what NTL are doing its you lot calling going I want it now thats creating the problem.NTL said they are going to roll it out and that is all they told anyone,so that is effective

Ben · 09-11-2005, 11:01

Quote:

Originally Posted by zinglebarb

I just remember when the 3 meg rolled out it was the same here and I was on the other side to what I am now.Patience is a virtue chances are most of you would not have known this upgrade was happening if it wasnt for this site anyway.It would have just rolled out which is all NTL say there doing anyway.Its the impatience of some that cause problems for NTL and this forum has seen it before

People want the lastest and greatest mate

NTL should be more then aware of this and should accomadate such things. As you say its happend once before so they should of lernt from the mistakes they made last time. Which it seems they have not.

Again it comes down to one thing - communication and the CS agents have not been given any!

Safeman · 09-11-2005, 11:02

Quote:

Originally Posted by yer nice one

Being impatient is when the service is not available in my area.

What really rocks me off is that my next door neighbour is on 10mb and I cannot get it becasue Im on 3mb and he upgraded from 2mb,

So the 2mb users have prefence over the 3mb users, which cant be right!

am ****ed off now the guy as lied to me on the phone am going to get some more cred for me phone to ring the muppets 2mb and he,s been upgraded 2 10mb ill post back wot they say thats not right y the hell do they do things backwards surely they dont want to lose there high paying customers fools....................

09-11-2005, 11:02

Quote:

Patience is a virtue

Patience is a waste of time! got that from BE's site