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*All* ntl 10meg Discussion (part 2)
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Old 08-11-2005, 08:15   #136
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Re: *All* ntl 10meg Discussion (part 2)

lol i never even heard of that dept whats the number
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Old 08-11-2005, 08:15   #137
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Re: *All* ntl 10meg Discussion (part 2)

I very much doubt customer services would have had the info on this yet.
Besides they probably won't turn on 10mb all over the country straight away they will test a region 1st to make sure alls kosher.
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Old 08-11-2005, 08:15   #138
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by PowerUser
Hey guys did you not just read this post, Nothing is happening!
But most Ntl customer service reps are treated like mushrooms. For upgrades and similar things they find out on the day so the 2nd person would probably of being going on various comments and rumours he had heard throughout the office.

Just be patient. You are going to get an upgrade pretty soon for free.
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Old 08-11-2005, 08:20   #139
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Re: *All* ntl 10meg Discussion (part 2)

BUND03 is showing as the 10mb package on the system, give it a try, see what happens......

may work, may not..... only 1 way to find out....
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Old 08-11-2005, 08:20   #140
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by dezzo
[Just be patient. You are going to get an upgrade pretty soon for free.
Yeah right, just off the phone to CS, "MID DECEMBER all 3meg customers", "It's still being trialled", another CS rep just before being passed to the last one "New customers only"

What a load of tosh (and thats being polite)

Already got a BT line, and $ky can do the TV
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Old 08-11-2005, 08:21   #141
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by daxx
Already got a BT line, and $ky can do the TV
So you have someone lined up for 10Meg ADSL?
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Old 08-11-2005, 08:24   #142
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by daxx
Yeah right, just off the phone to CS, "MID DECEMBER all 3meg customers", "It's still being trialled", another CS rep just before being passed to the last one "New customers only"

What a load of tosh (and thats being polite)
NTL CS are always a fountain of Information
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Old 08-11-2005, 08:24   #143
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Re: *All* ntl 10meg Discussion (part 2)

If i remember correctly, the last upgrade was underway, people were already screaming from the rooftops on here, about how they had 3mb, and customer services were still telling people that phoned that it wasn't available yet.

Keep your eye on the online upgrade page, that's where it happens first.
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Old 08-11-2005, 08:33   #144
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by DieDieMyDarling
Keep your eye on the online upgrade page, that's where it happens first.
Quote:
Originally Posted by Paul M
The ntl system was updated for the new service last night
Quote:
Originally Posted by BarFly
BUND03 is showing as the 10mb package on the system
Join the dots anyone

Quote:
Originally Posted by BarFly
give it a try, see what happens......

may work, may not..... only 1 way to find out....
Who's going to be first then ?
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Old 08-11-2005, 08:35   #145
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by BarFly
BUND03 is showing as the 10mb package on the system, give it a try, see what happens......

may work, may not..... only 1 way to find out....
showing as 10 meg on what system?
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Old 08-11-2005, 08:36   #146
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Re: *All* ntl 10meg Discussion (part 2)

Erm, the ntl system I would think (SABS ?)
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Old 08-11-2005, 08:38   #147
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by Paul M
Erm, the ntl system I would think (SABS ?)
Correct!!
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Old 08-11-2005, 08:40   #148
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Re: *All* ntl 10meg Discussion (part 2)

That 03bund is only showing up for 2mb users though. As a 3mb user, when i went on the upgrade page, it said there were no upgrades available.
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Old 08-11-2005, 08:41   #149
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by DieDieMyDarling
That 03bund is only showing up for 2mb users though. As a 3mb user, when i went on the upgrade page, it said there were no upgrades available.
Same Here
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Old 08-11-2005, 08:42   #150
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Re: *All* ntl 10meg Discussion (part 2)

Quote:
Originally Posted by Paul M
Erm, the ntl system I would think (SABS ?)
but do we know he/she works for them?
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Quote:
Originally Posted by DieDieMyDarling
That 03bund is only showing up for 2mb users though. As a 3mb user, when i went on the upgrade page, it said there were no upgrades available.
that's cos you're already on the top tier. a case of catch 22?
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