Gaming Connections / Leicester - Page 4

Dreaming · 21-10-2005, 20:06

I'm in Leicester - LE6 postcode, and for weeks (since around the start of july i think) my response time has become awful. I used to be around a nice 80-90 on BF2 (I have a 2mb conn. btw) but now the lowest average is about 150 - 200 and every few minutes it will stop responding for a few seconds with huge lag spikes (possibly packet loss, I'm not sure?).

I'm on a wireless router, but have been for ages and that hasn't effected my connection. It's not being hacked by anyone :p I just have high latency recently. Can still download at a decent speed though

.

So is this a problem with NTL in Leicester? And is it giong to be sorted?

To be honest, I'd much rather have a slower download speed and faster response time, since most of what I do is gaming / internet / odd small download.

pallys · 22-10-2005, 13:03

Right I got an update to my original problems.

I had a day off work and proceeded to game online. It seems during the morning/daytime I get no packet loss when gaming, which leads me to believe its because the load is low. However in the evening its awful

To me it looks like the NTL network is smoking under the load, but I could be wrong.

Dreaming · 22-10-2005, 13:12

Is it worth the expense and effort to change ISPs though, I mean theres a fair chance they would be no better.

Chrysalis · 23-10-2005, 14:20

Ok I got this news 2 days ago, and wont post it all here, my source isnt publicly accessible so I cant post a link. But I think NTL owe some answers here. Do ntl staff who post here eg. know about this?

XChangePoint, ntl's port showing 4% to 8% packet loss due to saturation loss, various isp's reported to have having to reroute traffic to ntl user's and have emailed ntl with no response.

Details are it occurs at home user peak time (7-10pm) after the NTL XPE router

The no response isn't a good sign but it doesnt mean ntl are not going to upgrade the peering, but all this amongst the other peering issues baffles me how ntl are going to attempt to upgrade speed's. Things are not looking good for anyone who needs good latency like gamer's.

pallys · 27-10-2005, 07:43

Quote:

Originally Posted by Chrysalis

Ok I got this news 2 days ago, and wont post it all here, my source isnt publicly accessible so I cant post a link. But I think NTL owe some answers here. Do ntl staff who post here eg. know about this?

XChangePoint, ntl's port showing 4% to 8% packet loss due to saturation loss, various isp's reported to have having to reroute traffic to ntl user's and have emailed ntl with no response.

Details are it occurs at home user peak time (7-10pm) after the NTL XPE router

The no response isn't a good sign but it doesnt mean ntl are not going to upgrade the peering, but all this amongst the other peering issues baffles me how ntl are going to attempt to upgrade speed's. Things are not looking good for anyone who needs good latency like gamer's.

Interesting info, things can only get worse as I think when 10mb is rolled out, the load in evenings will be very high.

Scopeuk · 27-10-2005, 10:33

as i've posted before most customers wont understand a word you just said and will just assume the internet is broken somehow and that it isent ntls fault.
then in the same vain sayingthat the have superb peering and 0% packet loss on international and cross network conections wil not get themmany new customrs wheras we ave 10meg braudband 200x faster than dialup will work with your average non-techy.
asto the gaming aspect ive noticed the same thing in counter strike pings up from 15 to 45 and packet lost up from 0% dont now exact figure.

Chrysalis · 27-10-2005, 13:50

Quote:

Originally Posted by Scopeuk

as i've posted before most customers wont understand a word you just said and will just assume the internet is broken somehow and that it isent ntls fault.
then in the same vain sayingthat the have superb peering and 0% packet loss on international and cross network conections wil not get themmany new customrs wheras we ave 10meg braudband 200x faster than dialup will work with your average non-techy.
asto the gaming aspect ive noticed the same thing in counter strike pings up from 15 to 45 and packet lost up from 0% dont now exact figure.

exactly the point, easy for tech support to blame on general internet issues, pc or the server at other end. Yet at 3am the pc fixes itself

Dreaming · 27-10-2005, 20:15

Is there any hope of NTL remedying the high latency issues?

Chrysalis · 28-10-2005, 04:38

Well I havent had much luck getting them to even admit there is a problem, in my own experience if they try to hide there is a problem it is not a good sign they plan to fix it, but with the cogent issue they didn't admit to it but it got fixed so that is a glimmer of hope. Ignition is the only ntl rep I know who was honest about such problems but he doesnt work for them now unfortunatly. My pc seems to have fixed itself again its flying at full speed once more with my ssh responding instantly to keypresses WOW.

Chrysalis · 29-10-2005, 13:04

Seems to be when the kids home from school. During these time ranges I generally have poor quality broadband.

mon-thurs 3pm to 12am
fri 3pm to 2am
sat 10am to 2am
sun 10am to 12am

obviously roughly since it will vary, it has been a while now since I havent had latency issues, throughput is normally dependant on location I download from, for instance I can download from many us location's faster then eu in the evening because ntl currently has bigger peering problem's on this side of the atlantic.

Dreaming · 29-10-2005, 14:05

Something weird of note: in BF2 Autoloader game browser, it might show a ping of 30, yet in-game I'll get a ping of 130 or some stupid number like that. It's depressing because my friend on AOL gets consistently low ping times - up to about 50ms

.

I think some ISPs are going to be working out whether there are different sectors of demand for high speed connections vs. high bandwidth. At 10mb/s you will rarely download at that rate because the uprate on the other side isn't going to be that fast.

Hope things get sorted though and I can have lightening fast responses to servers all over the world :p

Scopeuk · 29-10-2005, 14:32

what whould be cool althoug h i understand the lagistics of it are allmost unbeliveable whould be if the connections could be trafic shaped by ntl to priritse real time traffic game's voip, video confrencing. alas that isent going to happen (in the forseable future).
any way your ingame ping will be measured differently from your server browser ping in the server browser it is normally like issuing a ping from the comand line wheras in game your ping is usually some composite figure calcualted by the server and is mroe dependant on bandwidth if there is saturation somewhere betwen your comptuer and the server your ping will skyrocket.
if this seams unlikely open run and
type cmd
in the window that opens type tracert "server ip goes here"
this will show you the ping to each router ect betwen your computer and the server

Chrysalis · 31-10-2005, 14:50

ntl responsetek have replied to another issue I reported this is regarding contention on all traffic going through amsterdam.

"Thank you for your feedback,

I will pass your comments to our broadband support team to check the problem. Thank you for bringing this to our attention. We will work hastily to resolve this. "

Scopeuk · 31-10-2005, 15:30

seams very auto responder to me but i may be wrong

Chrysalis · 01-11-2005, 17:42

probably but who knows.

today is improved, no detoriation seen until almost 6pm so extra 3 hours of good service.