NTL Complaint

istiaque · 26-10-2005, 19:25

hi all!

Im new to this whole forum thing, and im gonna post stuff here to make an impact. I wanna make NTL change the way it handles its broadband services from the implementation of caps, unnecessary correspondence, and we all know the rest.

Bit Bout Me-> Im a bit of an activist where my last case was filed against P**PAL (much bigger than NTL) about the way they reversed money that i was paid, because the buyer had obtained the money fraudulently.... a long 4 month story cut short, I won and i got my money back.

This is how i need your help guys and girls... can each person after this post state "constructive comments about the caps i.e. is it enough, too much (lol), better way to allocate it (offpeak/peak caps) etc...

Believe me, i got a great idea to get NTL to change its menacing ways!

So please please please tell me much as you can about these darn caps - keeping your comments clear and concise!

dilli-theclaw · 26-10-2005, 19:30

Quote:

Originally Posted by istiaque

<snip>

Welcome to the site

**Paul** · 26-10-2005, 20:03

Moved to general ntl forum as it's not BB support related.

Derek · 26-10-2005, 20:03

This thread (and the 2 before it might help)

http://cableforum.co.uk/board/showthread.php?t=34111

9083 · 26-10-2005, 20:41

get a grip with reality istiaque.
caps are there for a reason.. not just to wind people up. if you dont like NTL's cap PLEASE PLEASE go to anothe ISP.

26-10-2005, 21:00

Quote:

Originally Posted by mushtaq

hi all!

Im new to this whole forum thing, and im gonna post stuff here to make an impact. I wanna make NTL change the way it handles its broadband services from the implementation of caps, unnecessary correspondence, and we all know the rest.

Bit Bout Me-> Im a bit of an activist where my last case was filed against P**PAL (much bigger than NTL) about the way they reversed money that i was paid, because the buyer had obtained the money fraudulently.... a long 4 month story cut short, I won and i got my money back.

This is how i need your help guys and girls... can each person after this post state "constructive comments about the caps i.e. is it enough, too much (lol), better way to allocate it (off peak/peak caps) etc...

Believe me, i got a great idea to get NTL to change its menacing ways!

So please please please tell me much as you can about these darn caps - keeping your comments clear and concise!

Here we go again. there is already a large amount of info on this site IF you used the Search Facility you could spend the next couple of days reading through it.So why you want everyone to repeat everything again just for you i dont know. Now what ever bright idea you have it had better be a good one to change NTL's mind after 2 years of caps and lots and lots of money invested in there network. If you can do better than all the previous posters on this and other sites GOOD LUCK

Bill C gets out the deckchair and a beer. then sit's back to watch the fun .

SLM · 26-10-2005, 22:12

Why get at just ntl why not bring this up with EVERY ISP as they all have caps. Caps are there for a reason to stop people abusing the system, if people want a lot of usage they should pay for it like everything in life.

MovedGoalPosts · 26-10-2005, 22:32

Please let's not regurgitate everything to do with caps again and again. That is for this thread: http://cableforum.co.uk/board/showthread.php?t=34111

Lets keep on topic as to whether there is any grounds that people feel istiaque should use in his complaint to ntl.

If this turns into another capping thread it will be closed.

danielf · 26-10-2005, 22:34

For a moment I thought istiaque posted that ^^

Chris W · 26-10-2005, 22:37

Quote:

Originally Posted by danielf

For a moment I thought istiaque posted that ^^

post is no longer bold and blue, so it won't be confused with a mod post

Matth · 26-10-2005, 22:41

If you read the previous headlines, it appears that "glutton" users will be moved to 512k uncapped, at a very reasonable price - in fact, I'd rather not fiddle about with 300k or 1Mbit - sorry, ranting there.

It seems there are plans for unlimited at lower speeds, as well as the rollout of higher speeds, though the wheels of NTL roll excruciatingly slowly unless they're taking something away or adding limits.

**Chris** · 26-10-2005, 22:48

Wehey! Move over NTHellworld, give it up Anticap, go home Cable Forum ... istiaque is here, NTL are about to roll over and uncap their broadband, for no-one can stand in the face of this man's Great Idea.

forgive my scepticism mate, but this site and its predecessor have been around for quite some time now. What do you think you can do that's so radically different?

istiaque · 27-10-2005, 13:40

Firsly in response to SLM, I am willing to pay for unlimited services, but do they provide such an option? NO, a 1Meg Connection suffices me perfectly but the 3Gig per month is just bonkers!

And in response to the 2nd post by SLM, Lets get on with NTL first the rest of the ISPs will have to follow suit if NTL decide to go uncapped.

In response to all of the previous posts, i plan to do the following:

1> Build up a list of complaints of ntl customers regarding the broadband services, not just about the caps.

2> Will post my final complaints letter and will be open for people to add/remove bits.

3> Submit the complaints to NTL but after receiving their response, a further complaint will be submitted to various organisations that deal with the matter.

4> Finally will get another complaints letter set up outlining all the procedures already taken and the responses received, which will be used for a "group task"
- more on part 4 later down the line!

People all I am asking for is input, not financial aid or people to get angry. I made this thread for people to post complaints regarding ntl, not for people to judge me or what i do.

We as the customers, have the potential to make NTL to work around our requirements. It is our money that goes into their pockets and obviously improving the network.

__________________

Attention To All Readers of This Post:

From here on, can people please post any of the following:

- problems with NTL broadband
- how NTL could improve NTL Broadband

But please do not post links to previous threads as this becomes difficult for me to compile a list of complaints.

This thread is for constructive complaining, so pretty please no more posting of URLs to previous threads, THANKS

Let the posting of complaints and suggestions begin:

**Chris** · 27-10-2005, 13:43

Quote:

Originally Posted by istiaque

But please do not post links to previous threads as this becomes difficult for me to compile a list of complaints.

This thread is for constructive complaining, so pretty please no more posting of URLs to previous threads, THANKS

Let the posting of complaints and suggestions begin:

If what you're proposing duplicates stuff that had already been said and done, then the Cable Fourm team welcomes the input of any member who wishes to post a link to it.

Jon M · 27-10-2005, 13:43

The thing is, most of us don't want it uncapped

I don't want to be affected adversly by 24/7 leech monkeys, so it's either a cap, or pay-per-gig.

We have a good relationship with NTL as a site, our collective voice is increasingly carrying more weight.

A letter of complaint is all very well if you have a legitimate grievance, but in this case it's futile IMO.