any hope? download speeds....

huw · 23-10-2005, 00:03

Is there any hope?

I have been suffered very poor download speeds on my 3Meg ntl line for the last 2 months. It's noticeable slow when downloading anything (like waiting for anti-virus updates, another update to iTunes) and when I try any of the recognised speed testers - web or client - the word "serious" problems is used.

I have tried setting an explicit proxy (currently Leeds; I live in the Thames Valley) which sometimes seems to fix downloads from some sites, but the UK sites are always poor.

Is there anything to try? A more reliable proxy? Or diagnose this problem further? I tried calling customer service, but got a script (after waiting for 5 minutes for the agent to find it) telling me that p2p applications can slow the link (gosh, that was news, I don't have any running), that anti-virus applications can slow the web (sure, if there were lots of scripts, but using download monitors show this isn't just an AV thing, I tried turning it off for a laugh).

Downloading using nntp (easynews) is still super fast 3meg, so I guess the cables and my account are fine?

Seriously considering 2Meg ADSL on the BT line....last chance saloon.

TIA

hjf288 · 23-10-2005, 02:52

Tracert results?

Dobbo · 23-10-2005, 09:54

what is the website you guys use for the speed tests.

DocDutch · 23-10-2005, 10:07

www.adslguide.org.uk I use most of the time but there is 1 as well from RobinWalker
http://homepage.ntlworld.com/robin.d...speedtest.html

those are pretty good

huw · 23-10-2005, 11:02

Thanks for trying to help

I never could diagnose network problems myself. Not sure this is the best route to trace, does this help?

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 8 ms 7 ms my-UBR [10.152.95.254]
3 8 ms 8 ms 7 ms rdng-t2cam1-b-ge94.inet.ntl.com [62.253.122.137]
4 114 ms 247 ms 274 ms winn-t2core-b-ge-wan61.inet.ntl.com [62.253.121.129]
5 24 ms 7 ms 8 ms win-bb-b-so-320-0.inet.ntl.com [62.253.184.117]
6 12 ms 6 ms 9 ms win-bb-a-ae0-0.inet.ntl.com [213.105.172.161]
7 9 ms 9 ms 10 ms bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]
8 21 ms 9 ms 10 ms 195.50.91.129
9 11 ms 11 ms 12 ms ge-0-3-0.bbr1.london2.level3.net [4.68.124.61]
10 116 ms 116 ms 116 ms ae-0-0.bbr1.dallas1.level3.net [64.159.1.109]
11 143 ms 144 ms 136 ms as-0-0.mp1.phoenix1.level3.net [64.159.3.213]
12 136 ms 135 ms 152 ms ae-21-52.car1.phoenix1.level3.net [4.68.98.34]
13 249 ms 155 ms 156 ms 67.72.71.38
14 156 ms 156 ms 155 ms news.easynews.com [140.99.99.130]

Chrysalis · 23-10-2005, 15:36

http://www.speakeasy.net/speedtest/

good one

I got a good uk speedtester which I will try to dig out, ideally for proper speedtesting get a ftp client and download of a linux mirror or something.

23-10-2005, 16:08

Dan Elwells speed tester is pretty comprehensive, although you have to register to get an upload test

http://www.broadbandspeedtest.net/