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Re: Should I upgrade?
You shouldn't start a new contract. That should be running from whenever you first subscribed to ntl broadband. You can upgrade / downgrade once a month, or at least that's what you could do if the rules haven't changed.
As for speed, it's upload / download of files that will show the most difference. Web browsing won't show noticeably unless the page has a lot of graphic content. Again email works mostly in tha background so, unless your emails have megabyte sized file attachements, you'll probably never know.
Regarding timeouts, check the network dialup / connection settings don't have a disconnect if inactive seting ticked.
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