*ALL* ntl Cap Discussion (Part 3)

[theNomad]

sssshhhh mcmanic dont tell anyone its me.(only joking but I am addicted to winamps streaming channels)

yiikkess how much of an hole have I blown in the cap,tbh I'm pushing my luck now.Ive tried to get information on higher bandwith packages and theyre keeping tighter lipped than Paris Hilton in her sex tape.

I don't wanna pay £90pm (£25 of which is for my poor net speeds of 1.5mb) for a service that I have to watch my use of and keep checking a meter.Cost per speed is bad enough without having to check a piece of software on if I can use my connection or not.

I did try to stick to it for a few weeks but it suck's so I'll take my chance now at getting kicked over my over use.Hopefully the bulk of other users will follow suit,lets see if they'll kick us all.If they do theres allways other isp's and sky digital who will be willing to take our money.If I hadnt allready paid for a years worth of Premiership plus I'd have gone months ago.

all the best guys
I'm still loving NTL on every other issue other than the cap.

[Lemonhunny]

I've just had my SEVENTH phone call from customer services/retention in the 3 weeks since I started the disconnection proceedings with ntl. My daughter has just come home and told me she took another 2 calls from ntl yesterday, so they are surely keen!

Every time they have called, and including the day I phoned to cancel, I have told each person that the reason I am leaving is the BB cap. Plain and simple - easy to put onto a computer one would think. But still they keep calling me.

I had BT put on for the phone over 2 weeks ago. I ordered my AOL BB set up 7 days ago, got the pack this morning. ( I am NOT an aol snob, having kept my account from 7 years ago when I first got internet - and knowing no better). In the dial-up days, AOL were virtually the only ones not doing a madatory 2hour cut off. Now their TV adverts are STILL saying you can download as much music as you want. That's good enough for me. So on Wed (12th) ntl will come and pick up my stb, and this weekend I'll go and buy a £30 freeview box which will supply every channel I bother looking at on TV.

I'm not happy to be leaving ntl, because I've never had a moment's bother with them in all the time since I went back to them. But I cannot live with two teenage daughters, a husband and myself all online with our own computers, and not a clue who is downloading what; who is webcamming with our family in Iran and Greece; and what bandwidth the latest MSN zone game is taking. It's archaic taking such a huge step backwards, almost to the days of being terrified of the phone bills dropping through the door (BT once phoned me to warn me mine was SO high!). I can't be doing with it - it's far too much hassle. I too tried to keep to just under 1g per day, but it was damn near impossible given the pc useage in my house - I gave up. Have used the pcs just the same way as always since about week 2 of the month, and if I get a letter mid-october from ntl, then I just won't give it another thought, because it'll be too late.

Let's see how things go with AOL - I'm not going to be worrying about bandwidth useage anymore at least. I would be very surprised if they invoke any AUPs, as they never have in the past. And I've always been a 24/7 connection family since dial-up days.

Lemon

[Rillington]

Not having the two hour cut-off was one of the major reaosns I got AOL.

On broadband they are pretty good too. It's a rarety for things to go wrong and when they do their technical help is very good.

[Rone]

Shame AOL dont do 3meg broadband really.
Even i could put up with their interface if that was the case.

[astra_lestat]

With this kind of services starting to appear here and there I wonder what kind of BB it would be with 30G caps...
http://news.com.com/Studios+to+move+...ml?tag=nl.e433

[Chrysalis]

Yeah I find AOL good choice for dialup, nice uniqueness doing toll free with no cutoff. They value customer's need to not want to keep an eye on the clock or meter.

[Rone]

Originally Posted by astra_lestat

With this kind of services starting to appear here and there I wonder what kind of BB it would be with 30G caps...
http://news.com.com/Studios+to+move+...ml?tag=nl.e433

There was a thread like this on one of the many earlier cap discussion threads [Number 37 if i remember ] and i brought up a similar subject.
It seems like most people on the net will be streaming full movies while we get to watch cartoons.

[ian@huth]

Originally Posted by mcmanic

well in the letters it said "during the month of September", so if i get a letter saying i've downloaded X amount and it don't match what i have here they can go and jump and prove to me that their info is correct seeing i'm paying the bill and its my cash they want

Prove to you what? NTL do not have to prove anything, if they say that you have downloaded x amount then that is the end of the story.

[mcmanic]

lol, whatever, would like to see them prove it all the same, after all their cap is only a soft cap with no means for me to monitor which if they need people to keep to guidelines which to say the least are very wishy washy so we don't know exactly where we the consumer stand then sorry i will demand proof, consumers/customers have rights as well.

Anyway i've been a good boy.....................so far

[Chrysalis]

I dont think ntl would have a problem proving it I think they already have the technology to measure the traffic in an accurate manner, the problem is making the readings available to the customer so they have the tool to monitor their own usage, and telling the customer to buy dumeter doesnt cut it in my opinion.

[mcmanic]

i agree, but what if there report don't match yours, who's right and who's wrong, after all there is loads of clone modems out there that could be using your mac address

[Chrysalis]

if you a victim of cloning I think you would have to try and use the ip address as evidence, as a mac can be cloned but an ip cannot.

[Ignition]

Originally Posted by mcmanic

i agree, but what if there report don't match yours, who's right and who's wrong, after all there is loads of clone modems out there that could be using your mac address

Hehe sorry dude but there's no way for someone to clone your MAC and use it to mess your traffic stats up. NTL know where your modem is supposed to be and it's impossible for someone in the same area as you to nick your MAC address else it causes severe issues for both of you and is easily spottable.

Next attempt to prove the report wrong please

Repeat after me... 'I connect to a router, that router forwards all the traffic to and from my modem, it also counts all of this traffic. Therefore the stats that my ISP has are more accurate than mine.'

Repeat ad infinitum until you accept that a freeware piece of software isn't going to match 10s of grand of Cisco kit that's actually pushing your packets around for traffic counting

There is no debate on who's right and wrong.

[Stuart]

Originally Posted by Ignition

<snip>

Repeat after me... 'I connect to a router, that router forwards all the traffic to and from my modem, it also counts all of this traffic. Therefore the stats that my ISP has are more accurate than mine.'
<snip>

And I would also add "although it would be nice for my ISP to give me access to those figures".

[sleepless]

Originally Posted by Stuart C

And I would also add "although it would be nice for my ISP to give me access to those figures".

And I would add "They will as it is cooming soon"