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computer crashing when connected to internet
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Old 02-10-2005, 17:38   #16
Paul K
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Re: computer crashing when connected to internet

Quote:
Originally Posted by Roy MM
Quote:
So i thought i'd try ethernet and still having the same problem, it loads up much better with the ethernet but every hour or so my computer will reset
I know I edited my post accordingly as I missed that first time round. Would be very very suprised if it was purely the modem to blame here. 9 times out of 10 it's a PC issue, normally a corruption or damaged driver.
A reboot into safe mode (with networking) can sometimes help pinpoint the problem.
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Old 02-10-2005, 17:42   #17
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Re: computer crashing when connected to internet

ok so its the same issue with usb and ethernet... I'm still of the opinion that its something on the pc rather than the cable modem itself causing the problem... although i have seen stranger things , so obviously cant rule it out. just think its worth exploring other avenue's before trying to get a replacement modem...still having the fault..and incurring a charge in the process.

are u able to check the event viewer via the control panel then admin tools ?? any logs for the system ??? if the pc is shutting down on its own...there should be something in there.
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Old 04-10-2005, 21:03   #18
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Re: computer crashing when connected to internet

Quote:
Originally Posted by 50420
are u able to check the event viewer via the control panel then admin tools ?? any logs for the system ??? if the pc is shutting down on its own...there should be something in there.
Ok, from using this info i've noticed on the system that iââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢m getting two continuous errors that keep recurring at the time when my computer resets:



Source-Service control manager:

Description-The Routing and Remote Access service terminated with service-specific error 340 (0x154).



And



Source-System Error

Description-Error code 1000007e, parameter1 c0000005, parameter2 81c2e095, parameter3 f8a1597c, parameter4 f8a15678.



Not sure what this all means and if it makes sense †“ hope it does and someone can help.



Have also noticed that as well as pc resetting i'm losing internet connection and have to reset pc to gain back the connection, the lights on my cable modem work as though i'm gaining internet connection when I canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t!!!
the resetting error isn't as bad as when im using ethernet cable as it was when using usb as i couldnt even load up my computer using the usb it would continously reset before loading up desktop
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Old 04-10-2005, 22:25   #19
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Re: computer crashing when connected to internet

did a little searching on google..firstly i found nothing with the full error code..but found these when searching on 'Description-Error code 1000007e, parameter1 c0000005'

http://www.techsupportforum.com/comp...c/36259-1.html
http://help.lockergnome.com/index.php?showtopic=19924
http://www.softwaretipsandtricks.com...ead.php?t=1865
http://www.highdots.com/forums/windo...o-1400995.html
and more of the same here http://www.google.com/search?q=Descr...0000005&num=20

hope these are of some help dude....in the meantime i'll see if i can dig up something specific
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Old 06-10-2005, 19:49   #20
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Re: computer crashing when connected to internet

think i may have sussed it, does this make sense to anyone:::
my computer hasn't seemed to detect any problems or restart since a friend of mine put my local server in the HTTP: port on internet explorer/internet options/connections/LAN settings/advanced
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