SteamPowered.com - Page 3

IanUK · 22-09-2005, 22:17

Thanks, it works fine on that one, the problem is that currently I have to set different proxies for different sites, its a real pain in the...

One for my Cogent server, one for Shacknews, one for steam, one for betanews etc etc..

simbr · 22-09-2005, 22:43

It is probably the network owners, "Limelight Networks", rather than Valve themselves who have instigated the block.
http://www.dnsstuff.com/tools/whois.ch?ip=69.28.175.115

Simcut · 22-09-2005, 22:54

just tried some proxies and steampowered website loads but forums doesnt :S

IanUK · 23-09-2005, 08:53

simbr, you might have something there, Shacknews is on that network too by the looks of it.

Simcut · 23-09-2005, 11:19

Ian, any luck with NTL yet? I'm deffo ringing this evening.

IanUK · 23-09-2005, 14:08

Nope, I told the executive office about steampowered.com on the 14th of September, still nothing has been done, I was told Valve were blocking NTL customers - Valve have since denied this - it still doesn't work, neither does shacknews.com which appears to be on the same network (LLNW)

To say I'm sick of the poor service is an understatement, please do ring them and raise a reponsetek form, but I imagine they will ignore like they have been ignoring everyone else from steampowered.com that has complained.

Chrysalis · 23-09-2005, 17:03

the executive office is either ill informed about how these proxies affect things or they been ignorant and passing the buck, either way the future doesnt look rosy for us.

IanUK · 24-09-2005, 00:39

Steampowered.com and Shacknews.com are back working correctly on Poplar tonight !

hurrah !

**Paul** · 24-09-2005, 02:11

Quote:

Originally Posted by IanUK

but I imagine they will ignore like they have been ignoring everyone else from steampowered.com that has complained.

Ah yes, of course, everyone at ntl is 'ignoring' complaints, just like they always do

oh hang on ... they are working now ... obviously someone missed the order to ignore the problem. Then again, maybe it wasn't an ntl problem at all ......

Simcut · 24-09-2005, 07:05

ignored is probably the wrong way of putting it Paul, slow is more appropriate

Steampowered is now working on my normal Luton proxy (cache server 6 I think it was!)

I hope its working for everyone now...

IanUK · 24-09-2005, 09:18

Quote:

Ah yes, of course, everyone at ntl is 'ignoring' complaints, just like they always do

oh hang on ... they are working now ... obviously someone missed the order to ignore the problem. Then again, maybe it wasn't an ntl problem at all ......

10 days from first reported, yep I'd say ignored, or perhaps more correctly, acknowledged - then ignored.

In fact, if you knew the history of my complaint (ask Mick) then ignored is quite a polite way of putting it !

Anyhow they are working now

Simcut · 24-09-2005, 09:31

Cheers for everyone's efforts

Chrysalis · 24-09-2005, 13:17

good news lets hope it stays this way

**Paul** · 24-09-2005, 17:10

Quote:

Originally Posted by IanUK

10 days from first reported, yep I'd say ignored, or perhaps more correctly, acknowledged - then ignored.

In a large Company 10 days is not a very long time - it was never "ignored". There is a large difference between ignoring a problem, and not being organised enough to actually deal with it.

**Mick** · 28-09-2005, 19:52

ntl Statement Regarding proxy issues:-

http://www.cableforum.co.uk/board/sh...ad.php?t=35790

To keep the discussion flowing in one single thread - this one is now closed - Please use the above thread for further recent proxy issues discussion. Thanks.