NTL... The worst?! Oh Yes! - Page 2

Russ · 21-09-2005, 21:28

Quote:

Originally Posted by Bill C

It was not me that started the flame war.

There's no flame war!

Quote:

Originally Posted by Bill C

It was not me calling people thick.

The OP has obviously had a bad experience with someone who (it appears) could not do his job properly.

Quote:

Originally Posted by Bill C

It was not me with the attitude.

The only thing I said was I thought you could have been less hostile - I apologise if that's the wrong word but it didn't look as if you were being sympathetic to his situation

Quote:

Originally Posted by Bill C

It was not me with the He don't know his own name crap. Please read my other post tonight. Well come back to the old days of the hate site

No, I disagree, this is no longer a hate site but if someone has had bad experiences with ntl then they can post about them here and ask for help.

marky · 21-09-2005, 21:34

From personal experiance, ntl let you go a month behind with your bill, or if you go over your credit limit before they cut you off,

But i may be wrong

maverick · 21-09-2005, 21:40

My main concern here is,time and time again we get a hostile thread title and the post immeadiately attacking an ntl employee,now dont get me wrong ntl are not perfect but there really is no need to create a post like this.

If you need help ask for it.

The billing system is automated as far as I am aware if the billing database sees a missed payement it will auto disconnect,I could be wrong no doubt someone can clarify this.

bopdude · 21-09-2005, 21:41

Quote:

Originally Posted by stuey82

What do I do?! I want my service back on (broadband).... but no one's there. HELP!!!!!

Posting in the NTL broadband section might help for starters

and I am not throwing any accusations of 'thick' it takes 2 to tango, doesn't it

Russ · 21-09-2005, 21:43

Quote:

Originally Posted by bopdude

Posting in the NTL broadband section might help for starters

and I am not throwing any accusations of 'thick' it takes 2 to tango, doesn't it

Aim the 'thick' one at me then for not moving it sooner

bopdude · 21-09-2005, 21:45

Quote:

Originally Posted by Russ D

Quote:

Originally Posted by bopdude

Posting in the NTL broadband section might help for starters

and I am not throwing any accusations of 'thick' it takes 2 to tango, doesn't it

Aim the 'thick' one at me then for not moving it sooner

Like I said, I wasn't calling anyone

Simcut · 22-09-2005, 11:48

Jesus, what is with some people? *sigh*

stop giving this stuey bloke a hard time.

DieDieMyDarling · 22-09-2005, 13:38

I remember a time not so long ago when BillC was crying about being picked on, and threatening to leave the board because of it, yet over the last few weeks he's been very quick to jump on peoples backs, maybe he has a short memory of what it feels like.

Regardless of the reasons for this problem (to the OP) it's still very bad service by NTL. The waiting times are very bad, and disconnecting someone because they are 2 days late, is quite harsh, imo.

Having said that though, i doubt it's the people on the phones' fault, they have a job to do and they do it.

Jules · 22-09-2005, 13:43

Bill C has helped a lot of people and to be honest I can not see him "crying" over being picked on

orangebird · 22-09-2005, 13:45

If it was by DD and ntl took the money two days early, you'd have a bloody blue fit. I don't believe for a second that this guy was cut off due to be two days late paying at all, but late is late, end of. And I'm sure the rep on the phone WAS actually doing his job, but his job WAS NOT Freedom CS.

Nemesis · 22-09-2005, 13:51

Quote:

Originally Posted by stuey82

Clearly Bill and Maverick your comments are about as constructive as nothing. The bill is 2 days late....... 2 DAYS... Hardly much is it?! I have tried to set up DD's with NTL and it doesn't work. My friend is exactly the same and he has to call NTL every single month to pay his balance.

Strange as it works for most people

Quote:

This problem has now been sorted and I am being disconnected in 10 days. I cannot wait to get back to BT and pay that extra ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£1 for AOL broadband. I am not prepared to use a service which is run by ADMIN EDIT (RUSS) - please do not use comments like that.

Oh come on behave .... they have millions of customers, only a minority have problems. Yours was self inflicted.

By the way, if you get a Cable Modem from AOL, guess what, yep, back on ntl ....

Quote:

NTL is a communications company that doesn't communicate and it hasn't changed from the days when I worked there.

Name a "communications" compnay, in fact *any* large company that doesn't have that problem.

Quote:

Thanks for the help and support from most... it's been greatly appreciated.

Good

Now that you have decided to leave, can I close this thread, and stop the pointless squabbling.

jtwn · 22-09-2005, 14:02

No.

Nemesis · 22-09-2005, 14:13

Quote:

Originally Posted by jtwn

No.

22-09-2005, 14:14

Quote:

Originally Posted by DieDieMyDarling

I remember a time not so long ago when BillC was crying about being picked on, and threatening to leave the board because of it, yet over the last few weeks he's been very quick to jump on peoples backs, maybe he has a short memory of what it feels like.

Regardless of the reasons for this problem (to the OP) it's still very bad service by NTL. The waiting times are very bad, and disconnecting someone because they are 2 days late, is quite harsh, imo.

Having said that though, i doubt it's the people on the phones' fault, they have a job to do and they do it.

Or could it be i decided to give as much as we take. And as for crying i dont think so. And here was me thinking you were a grown up.

22-09-2005, 14:32

Quote:

Originally Posted by marky

From personal experiance, ntl let you go a month behind with your bill, or if you go over your credit limit before they cut you off,

But i may be wrong

Your correct just happened here when we decided to have joint accounts without informing the bank we'd like to continue with existing DD's.