Ntl not working

kayge · 04-09-2005, 19:20

Ok so its a confusing situation! I turn my computer on and the modem kicks in no problems then my computer loads up. Yahoo messenger loads and works fine, but msn and internet explorer don't work? i dont understand as there must be a connection if yahoo works. anyone got any suggestions?

04-09-2005, 19:30

Hi

to the forum

sorry to start with questions, kayge, but what kind of modem do you use & have you tried disabling yahoo messenger and msn to see if internet explorer works without them ?

kayge · 04-09-2005, 19:33

Hello
I am using a cable modem and yes i have tried that but it makes no difference.

Stuart · 04-09-2005, 19:38

kayge,

to CableForum.

Do you have a firewall running? If so, which one?

Nemesis · 04-09-2005, 19:40

Take a look at the connection settings for IE, as if they are wrong, both IE and MSN won't work.

Make sure that they are set to connect to LAN and not via dialup or anything else.

kayge · 04-09-2005, 19:52

Yes i do and its the windows one but i dont see how it could all of a sudden effect it? i have checked it many times and done virus and spyware scans and got nothing out of it
__________________

Ok so in the bit where is says connections there doesnt seem to be one there!! which means i have to add it? but i do not know how to do this

Nemesis · 04-09-2005, 19:54

If the box on the connections is empty, that's fine.

Check the lan settings ... press the button, and check if anything on the next page is checked.

They should all be unticked.

04-09-2005, 19:55

There should be no connections shown - that bit is for dial-up. Under LAN settings (on the same tab), make sure 'Use proxy server' is NOT checked.

kayge · 04-09-2005, 20:01

Okay nothings ticked and its still the same

Nemesis · 04-09-2005, 20:03

ok, so if the settings are fine, turn off your firewall, and try again, remembering to turn it back on again.

kayge · 04-09-2005, 20:05

Turning off firewall makes no difference

Roy MM · 04-09-2005, 20:10

PM someone the link, see if they get any joy.

[edit] teach me jumping half cocked, thought it was just one site you could not get in.

DocDutch · 04-09-2005, 20:11

can you try and ping some websites????

go to START then RUN type in CMD and press enter.

now you got a dos prompt open so can you type ping 66.102.9.99 (google) see if you get time-outs or Destination host unreachable.

kayge · 04-09-2005, 20:15

It worked so whats the problem with my IE

monkey2468 · 04-09-2005, 21:06

On the connections tab (again) run setup, choose 'connect to the internet', then choose setup connection manually, then choose always on connection, then click finish. Then close and reopen IE and type a web address in like www.bbc.co.uk