*ALL* ntl Cap Discussion (Part 3)

[Chrysalis]

I wonder tho, claim 1% are serial downloaders. so

38mbit ubr

200 users

2 users= serial downloaders constant 6mbit if 3mbit downloaders.

there is still a 32mbit allotment of bw on this ubr, so if a ubr does get overloaded then either the ubr has above average serial downloaders (student area's) or they are an easy target to blame.

of course on 10mbit pipes the same 2 users would be sucking up 20mbit and its a much different story.

right now tho I think ntl's biggest problem's are external bandwidth.

[rogerdraig]

Originally Posted by Doofy

Not an employee and the only vested interest i have is getting the connection i pay for without it being impacted on because someone doesnt beleive in staying inside the cap. The amount of downloading per month some people do is bordering on the ridiculous, but they just got to keep the downloads going! and before someone mentions it, it makes absolutely no difference if its legal downloads or not, and i would hazzard a guess that the majority of 200+gig a month isnt, the cap is there we all know what the cap is so keep within it or go elsewhere simnple really. The i can legally download argument is total ****** yes you can but there is a cap so no you cant deal with it or go find anither ISP that will allow it. That is untill they have the same problems as NTL with the bandwidth being raped by the serial downloaders .. rant over Flame away.....

and you get slow downloads ?

i know many near me download alot of stuff never seems to affect my service in fact not met any one yet with that problem

all the problems i hear about are email and tv stopping breaking up ect

personaly i signed up to an unlimited service knowing at that time i was sharing with another 50 or more people and that we shared that bandwidth

the cap is about trying to charge more not helping you if downloading was a real issue upping the speed as they are doing is insane

and again for alot of us parents the fixed price was what sold us this package and despite the fact you havnt got thousands moaning now

you will see them doing so if bills go back to guess what the bill is this time like we had before broadband

[Rillington]

Originally Posted by Chrysalis

I have mentioned this a few times, true competition we would be seeing cable operators competing with each other but they are not. NTL have an effective monopoly on the following types of customers, unless you count AOL as effective competition.

People who cannot have a sattelite dish and want premium channels.
People who cannot change their phone socket.
People who cannot have ADSL due to distance or exchange not been enabled.

Most of the people who fall into these categories are probably in rented accomodation where they dont have the freedom to have telecom companies coming in doing work on the cables and sockets.

I'm one such person. You honestly think I would pay for a telephone line I am forced to have and a TV service which chooses not to put through channels I want to watch if I could ahve Sky? No way.

[FrankieX]

Just reading the letter posted at the start of the thread, could someone explain what it means "We may temporarily suspend your Broadband service -- you will remain liable for your original monthly Broadband charge"

Does this mean people suspended by NTL will still have to pay monthly for a service they are no longer recieving? And if so can they cancel it, even if their year is not up?

Also what is the situation for 1Mbit users? Presumably some are affected (a quick look on MSCalculator says they have a max monthly download of 240GB). The letter says NTL may drop to a lower speed with higher limit, but are NTL planning a service less than 1Mbit with a higher limit?

[Keytops]

Originally Posted by FrankieX

Just reading the letter posted at the start of the thread, could someone explain what it means "We may temporarily suspend your Broadband service -- you will remain liable for your original monthly Broadband charge"

Does this mean people suspended by NTL will still have to pay monthly for a service they are no longer recieving?

They'll probably try - but I can't see as NTL have any rights to charge somebody for a service they aren't recieving.

Perhaps if they had put in the letter 'we may charge you for the excess bandwidth' .......

[chiba]

Originally Posted by mcmanic

sorry, wasn't directly aimed at you! maybe you should read between the lines also!

But there IS plenty of 1meg users who do use their connection 24/7 when they shouldn't, these people are worse then the people who do it on the 3meg simply because they pay less to do so! and still get away with it,

i'm just trying to get across to whoever is reading these cap discussions threads and giving heavy downloaders a hard time that NOT all of us who download alot are uncaring about other people in how we actually use the service compared to those who do 24/7 download using P2P.

Hi had to register to reply I'm not sure if there are different 1meg packages on ntl but i'm on 1mb line and have a warning letter as i downloaded 168gb of data, so ok I'm over my limit but according to the letter i recieved my monthly limit is 30gig, but after reading the thread it looks like 1mb should have a 3gig cap

so does anyone know am i on a 1mb/30gig cap or do ntl have no idea about there own services??

as to the quote above 1mb users pay less for slower speed so they are no worse than 3mb users if both are using there line 24/7 as both will go way over there respective caps

[maverick]

If your on the 1mb package then your bandwidth cap is 3 gig per month.

[chiba]

Thats what this thread lead me to believe but the cap letter i recieved from ntl AUP team states


'You currently subscribe to our 1Mb broadband service, which has a monthly usage of 30GB.'

so i'm confused, can anyone explain

[maverick]

If thats what your letter states then it is incorrect.

Each package is described HERE

[chiba]

So then in that case if I go over 3 gig in September and ntl call me they can't do much as the warning letter states 30gig.

if they don't even know abouth there own services how can they enforce a cap on me when i stay under 30gig, as i've done just what they ask of me

[chiba]

Well I just checked my bill and I pay £24.99 form 1mb line

so either Ntl are ripping me off, or I'm on 1mb line but being charged £24.99 for 30gig cap, Just phoned a friend who has same 1mb for £24.99 mystery package

I'll stick to 30gig in September and see if they phone.

[DieDieMyDarling]

LOL. Another case of ntl not even knowing their own rules.
__________________

Originally Posted by Doofy

Not an employee and the only vested interest i have is getting the connection i pay for without it being impacted on because someone doesnt beleive in staying inside the cap. The amount of downloading per month some people do is bordering on the ridiculous, but they just got to keep the downloads going! and before someone mentions it, it makes absolutely no difference if its legal downloads or not, and i would hazzard a guess that the majority of 200+gig a month isnt, the cap is there we all know what the cap is so keep within it or go elsewhere simnple really. The i can legally download argument is total ****** yes you can but there is a cap so no you cant deal with it or go find anither ISP that will allow it. That is untill they have the same problems as NTL with the bandwidth being raped by the serial downloaders .. rant over Flame away.....

But the facts seem to say that people AREN'T being affected by other users yet. As pointed out below, if the figures from ntl are correct (1% of users hammering the service), then the UBR shouldn't be affected to the point of other users losing speed.

Also, ntl themselves are in the middle of setting up unlimited services, so clearly it can't be damaging the networks that much, if they're going to actually sell a product based on unlimited downloads.

[mcmanic]

Originally Posted by chiba

but i'm on 1mb line and have a warning letter as i downloaded 168gb of data,

and this is where you should be penilized more than say me, my usage was 155gigs on 3megs which in theory meant i downloaded 3x quicker than you so used up less broadband time leaving the network free for other people and you didn't and paid less. I think i'll downgrade!

[chiba]

but surely the point is anyone who goes over the cap should be penalised regardless of how quick they manage to download i would gladly pay what you pay and stay on the 1mb line if i can download 155gig without breaking the AUP

BTW who's to say you downloaded 155 gig quicker than i did anyway

just worked it out to see as I know my pc is on 24/7, during July i downloaded on average 5.41 gig a day half my maximum speed, so if i were on a 3mb line I could download 15gig in the same 24 hours at half speed so which one puts the most load on the network
even if you stop sooner than me for the time you are downloading you will put more load on the network

[slowcoach]

Originally Posted by chiba

Well I just checked my bill and I pay £24.99 form 1mb line
so either Ntl are ripping me off, or I'm on 1mb line but being charged £24.99 for 30gig cap, Just phoned a friend who has same 1mb for £24.99 mystery package
I'll stick to 30gig in September and see if they phone.

Perhaps it's a new tier, 1Mbs 3GB = £17.99 and 1Mbs 30GB = £24.99, just a thought.