Pace to Samsung upgrade today

Chase · 31-08-2005, 11:09

Hi guys,

I've got an engineer coming shortly to swap my Pace out for a Samsung for the BB speed upgrade.

My connection is via a wireless router to the STB. Will it be a pain free swap, or is it worth making notes of MAC addresses, etc, or other set-up info before he gets here?

Cheers

Saneboy13 · 31-08-2005, 11:13

Hi Chase,

As long as you power down your router and pc before the box is swapped, then power router up first then your pc, you shouldn't have any problems at all

Chase · 31-08-2005, 11:14

Sounds easy enough. Let's see how it goes

Cheers

marky · 31-08-2005, 11:17

make the guy a brew and ask nicely he may just sort it

Jules · 31-08-2005, 11:22

Don't forget the Jaffa cakes

MovedGoalPosts · 31-08-2005, 11:25

You will need your account details and password, as originally provided to you by ntl when you first got broadband.

Once the new STB is up and running (can take a little while for it to get the ntl configurations for broadband and a like from the network), you will need to reboot your router, STB, etc. Once rebooted, you have to register your PC / router with the STB / Cable network. YOu should get pointed to the right place automatically by your browser. If not try entering start:ntl in the browser address line, then follow the instructions.

You shouldn't need to change any router or similar settings.

Chase · 31-08-2005, 11:26

I'm out of Jaffa Cakes - Do you think half a baked potato will do him?

Jules · 31-08-2005, 11:26

Oh dear looks like you are going to have problems

Saneboy13 · 31-08-2005, 11:27

Quote:

Originally Posted by Chase

Sounds easy enough. Let's see how it goes

Cheers

Chase,

The IP address is MAC specific, that's why it's best to power everything down first. If you left everything on you would have to release and renew all the IP adressing.

I know it sounds like a pain in the butt to do it this way, but in the long run it is the better way of doing things.

If you have problems I am in the office all day till 4, so drop me a pm and I will help you further if need be

MovedGoalPosts · 31-08-2005, 11:27

Quote:

Originally Posted by Chase

I'm out of Jaffa Cakes - Do you think half a baked potato will do him?

hmm, sounds like a half baked idea to me

Chase · 31-08-2005, 11:31

Thanks Rob - I've got all those details here with me. Believe it or not, I put all my details into a text file on the PC when I first got NTL 3 years ago, in case I ever needed them!
__________________

Thanks everyone for the advice. I'm in IT so hopefully everything should go OK. I was able to sort out my Dad's BB a few weeks back when he had problems with his router.

Managed to get through re-reg'ing his kit eventually and get him back online.

I'll ley you know how it goes.

Thanks again.

Chase · 31-08-2005, 13:50

Well, happy to say all went well, and as you can tell I'm back online.

Had a bit of rebooting of various boxes to do, but the worst problem was trying to find my PID - It's the only bit of info I didn't put into my details text file

Saneboy13 · 31-08-2005, 13:58

Chase,

I did say it would be a pain to do, but I am glad that everything is now back up and running for you

Chase · 31-08-2005, 14:29

Wasn't *too* bad. I can see how people might struggle though

Cheers