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Unexplained disconnections
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Old 10-08-2005, 18:36   #1
Alan Ryan
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Unexplained disconnections

My broadband modem has started to disconnect itself for no reason that I can fathom. Sometimes I can reconnect after closing down and rebooting, and sometimes not. It's a USB connection on XP Home.

Any ideas for a fix please ? Is it possible for a hacker to "steal" or to hi-jack my connection sending me offline ?
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Old 10-08-2005, 20:30   #2
jaycee
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Re: Unexplained disconnections

Switch to using an Ethernet connection. USB is unreliable.
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Old 10-08-2005, 20:53   #3
Tuftus
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Re: Unexplained disconnections

Hi Alan,

You may want to look at this -

http://www.cableforum.co.uk/board/sh...ad.php?t=26006

And report back your findings, you may need an engineer out, have you called tech support?
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Old 10-08-2005, 22:28   #4
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Re: Unexplained disconnections

Hi my friend has aol broadband 512k he wants to migrate to new isp will his bt voyager modem usb work with another isp or he has to buy new modem
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Old 11-08-2005, 09:36   #5
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Re: Unexplained disconnections

It depends if he is changing to a cable ISP such as NTL, in which an ADSL modem would not work, or not.
Some modems are ISP specific and will only work with that supplier.
I am not sure about the BT Voyager, its best checking with BT.
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