gmail pop3 issues

[dragon]

Not sure if this should go here or in Email discussion really (as the email discussion said it was for ntl/telewest mail)

But i seem to be having problems using the Gmail pop3 service lately.

I keep on getting timeout errors when trying to check my gmail via pop3
unfortantly i've had the problem intermittently since sunday, i have sent a request to gmail support about the issue but i'm wandering if its a NTL issue or a gmail issue, or even my pc.


Before the problems started its been working fine this is the first problem ive had with gmails pop3 since i started using it (which was when my gmail account became pop3 enabled)

I dont get this problem accessing pop3 on my domains nor ntl's mailboxs its just when trying to access GMAIL i get the problem?

anyone got any ideas as to where the problem might be?

I use outlook btw.

[nffc]

Works for me.

Make sure:
POP3- pop.gmail.com port 995

in Outlook Tools- Email Accounts - [Next] - [Change] - More Settings - Advanced- select SSL or enter 995 in the Incoming Mail port, these do the same thing.

Failing that have you tried:
Start-Run - cmd - telnet and enter "open pop.gmail.com 995" and press Enter and see what happens...

Also, what AV and firewall are you using?

[dragon]

zonealarm pro with nod32

and thats been like that for a while, if it was my firewall why would it have been working fine for ages then suddenly just break

I was able to telnet into gmail but it sat on connecting for a while!

ive tryed turning zone alarm off!


Tracing route to gmail-pop.l.google.com [64.233.185.109]
over a maximum of 30 hops:

1 3 ms 3 ms 5 ms 192.168.123.254
2 241 ms 14 ms 16 ms 10.222.239.254
3 14 ms 11 ms 12 ms rdng-t2cam1-a-ge910.inet.ntl.com [62.253.122.21]

4 11 ms 14 ms 31 ms winn-t2core-a-ge-wan62.inet.ntl.com [62.253.121.
25]
5 13 ms 13 ms 11 ms win-bb-a-so-630-0.inet.ntl.com [213.105.174.97]

6 125 ms 149 ms 134 ms man-bb-b-so-600-0.inet.ntl.com [62.253.185.137]

7 17 ms 23 ms 18 ms po6-0.mctbb1.manchester.opentransit.net [193.251
.250.105]
8 107 ms 96 ms 95 ms po10-0.brsbb1.bristol.opentransit.net [193.251.2
42.133]
9 155 ms 218 ms 248 ms po4-0.auvbb1.aubervilliers.opentransit.net [193.
251.243.238]
10 129 ms 243 ms 246 ms po11-0.auvcr1.aubervilliers.opentransit.net [193
.251.243.161]
11 294 ms 267 ms 220 ms po14-0.pascr3.paris.opentransit.net [193.251.243
.186]
12 350 ms 375 ms 293 ms po2-0.oakcr2.oakhill.opentransit.net [193.251.24
2.98]
13 1634 ms 364 ms 384 ms so-3-0-0-0.atlcr1.atlanta.opentransit.net [193.2
51.128.165]
14 323 ms 180 ms 217 ms google-us-peers-2.gw.opentransit.net [193.251.24
9.90]
15 269 ms 227 ms 255 ms 216.239.43.6
16 138 ms 135 ms 135 ms 216.239.43.62
17 149 ms 137 ms 137 ms 64.233.185.109

Trace complete.

C:\Documents and Settings\matt>

Tracing route to gmail-pop.l.google.com [64.233.185.111]
over a maximum of 30 hops:

1 5 ms 3 ms 3 ms 192.168.123.254
2 12 ms 23 ms 34 ms 10.222.239.254
3 12 ms 11 ms 12 ms rdng-t2cam1-b-ge910.inet.ntl.com [62.253.122.149
]
4 11 ms 11 ms 13 ms winn-t2core-b-ge-wan62.inet.ntl.com [62.253.121.
149]
5 11 ms 11 ms 15 ms win-bb-b-so-300-0.inet.ntl.com [213.105.174.101]

6 61 ms 70 ms 76 ms po4-0.brsbb1.bristol.opentransit.net [193.251.25
4.145]
7 118 ms 118 ms 135 ms po4-0.auvbb1.aubervilliers.opentransit.net [193.
251.243.238]
8 33 ms 31 ms 31 ms po11-0.auvcr1.aubervilliers.opentransit.net [193
.251.243.161]
9 239 ms 237 ms 231 ms po14-0.pascr3.paris.opentransit.net [193.251.243
.186]
10 339 ms 270 ms 153 ms po2-0.oakcr2.oakhill.opentransit.net [193.251.24
2.98]
11 1213 ms 125 ms 128 ms so-3-0-0-0.atlcr1.atlanta.opentransit.net [193.2
51.128.165]
12 128 ms 126 ms 125 ms google-us-peers-2.gw.opentransit.net [193.251.24
9.90]
13 132 ms 136 ms 133 ms 216.239.43.10
14 129 ms 131 ms 128 ms 216.239.43.54
15 361 ms 380 ms 236 ms 64.233.185.111

Trace complete.

C:\Documents and Settings\matt>

Originally Posted by nffc

Works for me.

Make sure:
POP3- pop.gmail.com port 995

in Outlook Tools- Email Accounts - [Next] - [Change] - More Settings - Advanced- select SSL or enter 995 in the Incoming Mail port, these do the same thing.

Failing that have you tried:
Start-Run - cmd - telnet and enter "open pop.gmail.com 995" and press Enter and see what happens...

Also, what AV and firewall are you using?

[nffc]

Gonna give the typical phone TS monkey response and ask you if you've tried System Restore... but then, I'd say it was a prob with your ISP or Gmail rather than explicitly with your PC!

[dragon]

Originally Posted by nffc

Gonna give the typical phone TS monkey response and ask you if you've tried System Restore... but then, I'd say it was a prob with your ISP or Gmail rather than explicitly with your PC!

no i havent but then if it was my pc id expect it not to work at all

interestingly it worked fine this morning before i went to work and its been playing up all evening.

maybe the server my gmail account is on is busy or something?

[dragon]

Just recieved this in an email from the Gmail team, sounds to me like it could be a problem their end.

Its working ok this morning, infact it was working ok yesterday morning but not yesterday evening

Originally Posted by gmail team

Hello,

Thanks for your report. We are aware of this problem, and our engineers are working diligently to find a solution.

We apologize for any inconvenience this issue may have caused.

Sincerely,

The Gmail Team

[nffc]

Mine's still D/Ling messages as they come in though, must be sporadic or confined to a particular IP or range.

Defo their end though, although that seems to be a C+P response to me.