problems installing sp2

clupet · 13-07-2005, 10:04

I could not install from windows update and therefore requested the cd from microsoft. When i try to install it, it freezes during registry back up. I have scan disked, defragged, virus checked and spyware checked. everytime i do it it just freezes then stops. Does anyone have any experience of this or any suggestions. I have searched found it on the microsoft site only for the database not to be working..

thanks

AndrewJ · 13-07-2005, 10:08

When I installed it for the first time it did the same thing, and took ages, finally I left it and went out for the night when I come back it was past that and awaiting me on a user promt to press something.

Paul K · 13-07-2005, 10:11

Make sure as little as possible is working in the background, stop your AV, firewall and any background apps from running at start up and then turn on the XP firewall and restart the PC so that only the basic services and programmes are running while SP2 installs.

**Maggy** · 13-07-2005, 12:01

Ah this sounds just like what happened to me.Paul was very helpful in sorting me out.Eventually I got SP2 unistalled and reinstalled without losing any data(mostly

).

clupet · 13-07-2005, 15:41

Sounds good, this has been bugging me for ages! so ive got the start up can you tell the bare minimum i need to run so i can do this? i can see all the programs and apps i need to close but there is some other stuff im not sure of?

Paul K · 13-07-2005, 17:15

Quote:

Originally Posted by clupet

Sounds good, this has been bugging me for ages! so ive got the start up can you tell the bare minimum i need to run so i can do this? i can see all the programs and apps i need to close but there is some other stuff im not sure of?

Main things are anti-virus, firewall, anti-spyware, any theming software, tools that run from the task bar etc. If there is an icon in the taskbar near the clock then the odds are that something is running in the background that needs to go.
Once that is done you need to let SP2 install from scratch again, depending on your memory and CPU specs it may seem to stall in places but don't worry, it's making a lot of changes.

13-07-2005, 18:18

Ive never tried this but if you copy the files to hard drive can you not run the upgrade in safe mode???

Paul K · 13-07-2005, 18:32

Quote:

Originally Posted by zinglebarb

Ive never tried this but if you copy the files to hard drive can you not run the upgrade in safe mode???

Surely you can install it from the CD in safe mode? Do you need to copy it to the hard drive?

dilli-theclaw · 13-07-2005, 18:39

Don't take this the wrong way - but it IS a legit copy isn't it? You could well have problems installing sp2 if it isn't (unless you know how - but less said about that the better)

Like I said - just another idea.

13-07-2005, 18:49

Quote:

Originally Posted by Paul

Surely you can install it from the CD in safe mode? Do you need to copy it to the hard drive?

You do not get cd access in safe mode ,well ive never been able to.Just thought safe mode might be a good idea to use , if you can upgrade to sp2 in safe mode that is

Paul K · 13-07-2005, 19:47

Quote:

Originally Posted by zinglebarb

Quote:

Originally Posted by Paul

Surely you can install it from the CD in safe mode? Do you need to copy it to the hard drive?

You do not get cd access in safe mode ,well ive never been able to.Just thought safe mode might be a good idea to use , if you can upgrade to sp2 in safe mode that is

Just tried safe mode, logged in through the built in administrator account and had CD access. Don't think I've done anything special with the account so as far as I know you should have CD access from the administrator account in safe mode.

clupet · 13-07-2005, 20:24

thanks for all the advice, i will try tomorrow as it is the work computer, I thought about doing it in safe mode if this didnt work. Yes it is legal

no offence taken, i had tried downloading and installing manytimes so sent off for the disk, was actually very fast at arriving. i really appreciate all your advice its very kind of you all , yo keep me constantly amazed with all your smartness.