Google Earth? - Page 4

AndrewJ · 30-06-2005, 20:15

Aye I have checked all its permissions on Sygate Personal to no avail

Shame i really wanted to have a bash at this thing.

Paul K · 30-06-2005, 20:19

Quote:

Originally Posted by Saxodriver

Aye I have checked all its permissions on Sygate Personal to no avail

Shame i really wanted to have a bash at this thing.

Seems strange that you cannot get onto the server

I take it your speeds are fine and there are no local proxy issues in your area?

AndrewJ · 30-06-2005, 20:24

Not as I know of Paul, I am going to try it in a minute without my firewall running just to check.
__________________

Nope I dropped my firewall tried it and nothing different

.

Paul K · 30-06-2005, 20:26

Is it the same error every time?

AndrewJ · 30-06-2005, 20:27

Yes, same one every time Paul.

30-06-2005, 20:29

I'm getting exactly the same error.

The support is no use, searching for the erro code produces no result.

I've create a route through router, dropped firewall etc etc all the same.

30-06-2005, 20:30

Quote:

Originally Posted by Paul

Is it the same error every time?

I am getting the same - this is the first time I have tried to use it and the error is concerning account activation.

I'm assuming that activation is done by a seperate server and it is that one refusing connections, at the moment. ...

Raistlin · 30-06-2005, 20:32

I'm having the same problems as well.

Ruled out firewall so far.

Can ping all of the relevant servers so that's not a problem either.

SD, have you got any popup blockers installed? Apparently that can sometimes case an issue. I haven't, so that doesn't help me.

Paul K · 30-06-2005, 20:32

Quote:

I can't contact the Google Earth servers.

Most likely, a personal firewall program, aggressive antivirus software, or adware is preventing Google Earth from freely accessing the internet via TCP/IP (port 80). Please check your router/firewall settings to set GoogleEarth.exe as an exception.

Tips regarding other common problems our customers have reported appear below:

- If you use the McAfee software, try turning off the firewall or configuring it separately from the virus protection.

- If you use Norton software, check that you have only one "permit" rule set for Google Earth. Norton software allows opposing "permit" and "block" rules to be set for the same application. Doing so results in a "block" of that application.

- Software that blocks popups can interfere with Google Earth. Try disabling this software before launching Google Earth.

- Microsoft's SP2 upgrade automatically enables a Windows Firewall. You might need to configure GoogleEarth.exe as an exception. To do so, follow these steps:

1. Click "Start."
2. Choose "Settings," then "Control Panel."
3. Click on "Windows Firewall."
4. Select the "Exceptions" tab.
5. Click on the "Add Program" button and choose "GoogleEarth.exe."
6. Select "OK" and "OK" again.
7. Restart Google Earth.

If you've recently downloaded free software, it's possible that malicious software, commonly referred to as "adware," was bundled with this download and installed without your knowledge. If you suspect that adware is affecting your ability to use Google Earth, please let us know.

So they blame pop up stoppers and firewalls.
Have you read this page?
http://earth.google.com/support/bin/...719&topic=1138

Raistlin · 30-06-2005, 20:33

Here's my error message:

paulyoung666 · 30-06-2005, 20:35

working fine here

, and i aint even got a gmail account

Paul K · 30-06-2005, 20:35

Quote:

Originally Posted by Raistlin

Here's my error message:

Same error as Saxo, looks like the authentication server is flooded again.

BTW I read on the Google Earth support that all image data is between 1 and 2 years old so don't be too suprised to see Wembley still standing lol

30-06-2005, 20:36

Quote:

Originally Posted by Paul

So they blame pop up stoppers and firewalls.
Have you read this page?
http://earth.google.com/support/bin/...719&topic=1138

Popup blocker i firefox turned off......same error.

No other pop up blockers installed.

Paul K · 30-06-2005, 20:46

From this and another thread today it looks like they are trying to control new activations as it's swamping their servers.
http://bbs.keyhole.com/ubb/showthrea...d&sb=5&o=&vc=1

Raistlin · 30-06-2005, 20:48

From one of the links:

Quote:

If you have access to the installer and try to run it for the first time, it will tell you that "the beta is full, come back in 24 hours". Good advice.

But that's not the error message we're getting.

Could someone else please try installing this and see if it will work for you?