Speed Rochdale - Page 5

14-06-2005, 18:24

There has been a update to this. But i will leave it to Th'Engineer to tell you.

th'engineer · 14-06-2005, 20:10

So far so good its working with no disconnects or high pings.
No browsing problems hopefully i can retire to sit on the side of the forum again for a few months hopefully longer.

Chris W · 15-06-2005, 01:56

Quote:

Originally Posted by th'engineer

So far so good its working with no disconnects or high pings.
No browsing problems hopefully i can retire to sit on the side of the forum again for a few months hopefully longer.

so any information on what the problem was then?

given that this has gone on for 5 pages this might be helpful to anyone else having similar issues to the ones that you have experienced....

I'm disappointed that you indicate you aren't going to contribute to the forum unilt you have problems again... i am sure as someone with extensive technical knowledge you have a lot to offer to other forum members.

th'engineer · 15-06-2005, 15:48

Quote:

Originally Posted by monkeybreath

I'm disappointed that you indicate you aren't going to contribute to the forum unilt you have problems again... i am sure as someone with extensive technical knowledge you have a lot to offer to other forum members.

I will be on the sidelines

Chris W · 15-06-2005, 16:16

Quote:

Originally Posted by monkeybreath

so any information on what the problem was then?

Florence · 15-06-2005, 16:50

Th'eng you didn't say what they had found was wrong?
What have they fixed?

Don't sit on the sidelines leaving us all in suspense

th'engineer · 15-06-2005, 17:43

Quote:

Originally Posted by Kits

Th'eng you didn't say what they had found was wrong?
What have they fixed?

Don't sit on the sidelines leaving us all in suspense

I have got no idea what was fixed all i know is that it was not my side of the stb. If i manage to find out any info will let you know

15-06-2005, 17:46

Quote:

Originally Posted by th'engineer

I have got no idea what was fixed all i know is that it was not my side of the stb. If i manage to find out any info will let you know

?

After a long hard look by the local Network Engineers Nothing local was found wrong so there was nothing adjusted.

After a long hard look at the Core Network Nothing was found wrong so there was nothing adjusted.

there is the info

**Paul** · 15-06-2005, 23:30

So basically, there was no fault to find ?

th'engineer · 16-06-2005, 08:12

But it does not preclude any changes that might have happened in the the local area and are not recorded. What amazes me on this is that the problems found got fixed . But we had incorrect information being fed back between NTL personel. Its fixed but am not a happy customer

it might be fixed but can understand why people cancel NTL

Chris W · 16-06-2005, 09:31

Quote:

Originally Posted by th'engineer

What amazes me on this is that the problems found got fixed

Quote:

Originally Posted by Bill C

After a long hard look by the local Network Engineers Nothing local was found wrong so there was nothing adjusted.

After a long hard look at the Core Network Nothing was found wrong so there was nothing adjusted.

??

**Paul** · 16-06-2005, 16:43

Quote:

Originally Posted by th'engineer

But it does not preclude any changes that might have happened in the the local area and are not recorded. What amazes me on this is that the problems found got fixed . But we had incorrect information being fed back between NTL personel. Its fixed but am not a happy customer

it might be fixed but can understand why people cancel NTL

What amazes me is your apparent abilty to ignore the facts. No fault was fixed because no fault was found. I imagine all the people who wasted their time on this are are a lot more unhappy then you - how many real faults were delayed while people were chasing your non existant problems (for days according to my sources) ? - and if you are such an unhappy customer then why haven't you cancelled your ntl yet ?

jonifen · 16-06-2005, 20:08

It appears this fault was mirrored by ping results... I'm sure th'eng could provide ping results now the fault has been fixed if asked nicely.

To the people who are saying no fault was logged: do you honestly believe that communication in such a large company is always perfect in that everything is logged correctly? I know where I work it isnt, nor would I begin to imply that it was...

th'engineer · 16-06-2005, 20:19

Not rising to any bate you all saw the tracerts posted on here and some people from NTL saw it in fault condition .
When using STB manager so that sorts that bull**** out Paul M
Someone fixed but who is the question

As for cancelling only when BT improve