Retaining dial-up service

[peaksoft]

If I switch back from NTL to BT, would I have to surrender my ntlworld account? (ie lose my present e-mail address and web space?)

[Roy MM]

Yes you need an NTL account to access it.

[SMHarman]

Erm, yes - why would they provide you something for no money.

Is this email and web space on a dial up account? If so then you can still dial up to it over a BT line.

[bob_builder]

Originally Posted by SMHarman

Is this email and web space on a dial up account? If so then you can still dial up to it over a BT line.

Only the PAYG dial-up; the unlimited 0800 number will not work on a BT line.

[peaksoft]

Originally Posted by SMHarman

Erm, yes - why would they provide you something for no money.

.

Because I subscribe monthly for unlimited dial-up on an 0800 number.

[Angua]

I would say it's the monthly subscription that pays for the account and access so not free at all.

[peaksoft]

Originally Posted by bob_builder

Only the PAYG dial-up; the unlimited 0800 number will not work on a BT line.

That's a pain, actually, because I can also access free virgin.net webspace through ntl dial-up.

[SMHarman]

Originally Posted by peaksoft

Because I subscribe monthly for unlimited dial-up on an 0800 number.

So as long as you continue to pay that subscription I don't see why you would lose the account.

[peaksoft]

The key seems to be whether the 0800 number will work with a BT line. Does anyone know for sure about that?

[SMHarman]

Originally Posted by peaksoft

The key seems to be whether the 0800 number will work with a BT line. Does anyone know for sure about that?

PM me the number and I will try dialing it for you.

[bob_builder]

Originally Posted by peaksoft

The key seems to be whether the 0800 number will work with a BT line. Does anyone know for sure about that?

NTL have a different 0800 number for off-net (BT) customers, unfortunately you also have to subscribe to NTL Freedom to access that.

[Raistlin]

Surely if you cancel your subscription, and therefore close the account, they will close the account and therefore you will lose access?

[bob_builder]

Originally Posted by peaksoft

That's a pain, actually, because I can also access free virgin.net webspace through ntl dial-up.

As a thought, it might work the other way round too (NTL run Virgin.net).

You could convert your unlimited NTL dial-up to PAYG to make sure that the account and email stay active (maybe dialing in for a minute once in a while).

You could then open a Virgin.net 24seven account (for £12.49 per month[1]). You may be able to access your NTL email and webspace via this (at a guess - does anybody know for sure?).

[1] Interestingly, Virgin.net have not yet increased to £13.49 per month like NTL:
http://www.virgin.net/internetaccess/24seven/

[danielf]

Originally Posted by Raistlin

Surely if you cancel your subscription, and therefore close the account, they will close the account and therefore you will lose access?

I can still access my webmail for a BB account that was terminated in September Mind you, they're still billing me for tv as well

[simbr]

Originally Posted by SMHarman

PM me the number and I will try dialing it for you.

Dialling the number is one thing, using it is another. The number can still be dialled from a BT line, at least in some areas, but I suspect you would be denied access as the CLI would not be registered and you'd probably have problems browsing even if you could connect.
The number is no secret, it's 0800 519 0100.