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On topic London Broadband thread
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Old 03-09-2003, 13:23   #31
nialli
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When I reported a problem with my digital TV service in August Customer Services said that it was probably due to the cabling upgrade in Greenwich being completed to enable Broadband and CR3 services.

Little bit sceptical, but when I rang again and talked to a different CS person a few days later, he said something along similar lines. Then, when the engineer turned up, he said that the TV outage was caused by the contractor upgrading the cabling in our street box for broadband. I asked if this meant it was imminent and he said "any day now".

Does that mean CR3 TV too? I've currently got the blue EPG and no interactive - CR2 I think.
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Old 04-09-2003, 09:06   #32
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Well, for a change we have some answers! NOT GOOD!
My latest reply from ntl:

(I am in the Streatham area of South London)

Dear Mr **********
I can confirm that your address is in the provisional build plan. However the bad news is that at the present time, this are would not be due for release until mid June 2005.
I must stress that we do not as yet have approval for funding of this project. Both time lines and build area may change, I am therefore unable to make any guarantee of service for you at the present time.

Best regards

Juli**Pad***

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Old 04-09-2003, 10:24   #33
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Quote:
Originally posted by rippedoff
Well, for a change we have some answers! NOT GOOD!
My latest reply from ntl:

(I am in the Streatham area of South London)

Dear Mr **********
I can confirm that your address is in the provisional build plan. However the bad news is that at the present time, this are would not be due for release until mid June 2005.
I must stress that we do not as yet have approval for funding of this project. Both time lines and build area may change, I am therefore unable to make any guarantee of service for you at the present time.

Best regards

Juli**Pad***

Well, RippedOff, although the news is not brilliant at least NTL are communicating with you which has got to be a major improvement from a company whose philosophy is "No Communication Is Good Communication".

It does prove that they do have some plans for London as parts of Lewisham are on line.

The sad thing is that things do move extremely slowly at NTL but we are seeing some movement just not at the speed we would like it.

I think NTL do want to move things on as the problems with London have a knock on effect on other projects like CR3, ETV, EPG amendments etc. which NTL are anxious to get sorted.

As per usual, by chipping away at NTL we do gather snippets of information here and there which help us to gain insights into the overall picture. Maybe NTL will tell us when the decision re: funding for the build plan will be made and it's always possible that your part of Streatham may be in the earlier part of the build plan.

We'll just have to hang in there and wait and see how it all works out.

P.S. Any news from Inkblot, Hawkmoon and the other London Broadband campaigners?
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Old 06-09-2003, 09:25   #34
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Quote:
Originally posted by Andre
But isn't that because you have ADSL now?
There is nothing to be confused about, the point is why should I buy products from NTL where they have no desire to communicate with their customers in an open, honest manner?
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Old 06-09-2003, 12:15   #35
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I phoned the sales team again yesterday evening and they say south london is due for completion by christmas 2003

So who is telling the truth??????????????????????????????????
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Old 06-09-2003, 12:18   #36
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no body knows. but ntl seem to be saying this year for south london. the reply given to rippedoff could have been an out-of-date responce, and ntl have now decided to splash out and upgrade! or 2005 for the whole of london.
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Old 08-09-2003, 13:06   #37
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Quote:
Originally posted by bigitup_j
no body knows. but ntl seem to be saying this year for south london. the reply given to rippedoff could have been an out-of-date responce, and ntl have now decided to splash out and upgrade! or 2005 for the whole of london.
This was not a computer generated reply that I received, but a specific response to my question about the progress of BB in South London, and as requested, included my postcode account no. etc. This reply was received on 3rd Sept 2003 by email, on behalf of Chris Slattery of ntl:.......... don't see how that can be construed as being "an out-of- date response"!
I would of course be very happy if I got BB before Chistmas!
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Old 15-09-2003, 14:49   #38
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Found this article today on http://www.digitalspy.co.uk/ talking about the 2mb broadband upgrade that Telewest are doing...

Telewest Broadband's Managing Director, Gavin Patterson, said:

"Birmingham is at the heart of our UK broadband plans and with this expansion, we are showing our continued commitment to the area.

†œCustomers have been asking us to make broadband services available and weâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢ve been keen to satisfy this demand. We will be writing to customers over the coming weeks to tell them the good news."

I wish ntl would do the same thing in the London and surrounding areas.......

Strange that - I'm sure that Telewest are in debt just as much as ntl were????
How can they manage to upgrade major areas and ntl can't???
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Old 15-09-2003, 16:13   #39
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Quote:
Originally posted by Dazz285
<snip>

Strange that - I'm sure that Telewest are in debt just as much as ntl were????
How can they manage to upgrade major areas and ntl can't???
Not quite - Telewests debt is £3.5bn. ntl's was £13bn.. ..
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Old 15-09-2003, 16:55   #40
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i am in the process of creating a website, with the back of ntl! the website will be on line around october time.
ntl have confirmed, the truth, straight from the horses mouth, that they are in the process of upgrading 75,000 homes in London! alot. that is all i can say...i will keep you posted.
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Old 15-09-2003, 20:22   #41
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Quote:
Originally posted by bigitup_j
i am in the process of creating a website, with the back of ntl! the website will be on line around october time.
ntl have confirmed, the truth, straight from the horses mouth, that they are in the process of upgrading 75,000 homes in London! alot. that is all i can say...i will keep you posted.
Heard it all before ! That horse of yours sure talks a lot of shi*!
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Old 15-09-2003, 22:39   #42
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I very much doubt anyone in South London actually have cable broadband. If there some then they are very sparse.
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Old 16-09-2003, 09:03   #43
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Fail to see how that can be lying, maybe they are upgrading 75,000 homes in London, just that yours rippedoff isn't one of them? Man is trying to help you and others in London, rudeness isn't the greatest way to encourage however fed up you are.

You've been given a date of 2005 - if you don't want to wait till then look at alternative options. At least you now have a date!
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Old 16-09-2003, 12:50   #44
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Quote:
Originally posted by JustAnotherN00b
Fail to see how that can be lying, maybe they are upgrading 75,000 homes in London, just that yours rippedoff isn't one of them? Man is trying to help you and others in London, rudeness isn't the greatest way to encourage however fed up you are.

You've been given a date of 2005 - if you don't want to wait till then look at alternative options. At least you now have a date!
Who said it was lying? Even you said ' maybe ' ! He is not trying to help me. He is once again spouting unsubstantiated hearsay on this forum, which does NOT help anyone! If you have seen earlier posts about the posting of hearsay you would realise how pointless posting hearsay and rumour is.
If I want to complain about not having BB until 2005 on this forum I am entitled to without Admin Edit: Personal attack removed like you telling me to look at alternatives. If you do not like what I post, tough - nobody forces you to read my posts. And you cannot talk about rudeness - I find your post offensive and rude.

Admin Edit: Personal attack removed
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Old 16-09-2003, 13:06   #45
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Quote:
Originally posted by rippedoff
Who said it was lying? Even you said ' maybe ' ! He is not trying to help me. He is once again spouting unsubstantiated hearsay on this forum, which does NOT help anyone! If you have seen earlier posts about the posting of hearsay you would realise how pointless posting hearsay and rumour is.
If I want to complain about not having BB until 2005 on this forum I am entitled to without Admin Edit: Personal attack removed like you telling me to look at alternatives. If you do not like what I post, tough - nobody forces you to read my posts. And you cannot talk about rudeness - I find your post offensive and rude.

Admin Edit: Personal attack removed
1) The maybe referred to the chances of them actually upgrading but your area not being one of them, plans constantly change as you must know, and for all we know the information you were given previously could be superceded at any time. The fact you described bigitup_j's horse as talking sh*t gives a hint you think there's lying going on there.

2) I'm not telling you to look at alternatives, I'm suggesting that if you don't want to wait that long, which you clearly don't, you might want to check the alternatives out. If ADSL is available to you it seems strange that you want higher speed internet so badly but are determined to wait 2 years and complain all the while when you can get it now.

3) As far as the rest of your post goes, you are bang out of line. I don't appreciate being spoken to in that manner, and it's certainly against the T+Cs of this site. There was no offensive content whatsoever in the post of mine you quoted. Apologies if you find anything that isn't to your liking posted on here so disagreeable. Which you do going by the above and your comment in previous post.
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