Ebay Sellers Fees?

[danielf]

Originally Posted by mnorris

NO worries thats what we are all here for TO HELP AND GIVE different points of view

Why does every thing you post on here contain a google link?

[mnorris]

Originally Posted by danielf

Why does every thing you post on here contain a google link?

when you know where your going I will tell you:o

[Halcyon]

1) You can retract a bid you have placed if you put it in error.
Eg. You typed £99.50 instead of £9.50, or you realise you bid on the wrong item, etc.
Bids can be retracted right up to the last 1 hour of that auction.
More info and the place to retract your bid can be found here:

http://pages.ebay.co.uk/help/buy/que...tract-bid.html



2) Ebay seller fees vary according to 2 things:

a) The amount the item is listed at.

b) The finishing price the item goes for.


So lets say you place your item at auction with a starting price of 99p you will be charged 15p. If you start it at £5.50 you will be charged slighly higher, eg. 30p.

There is a chart detailing costs here:
http://pages.ebay.co.uk/help/account/fees.html

You are then charged a set percentage on top depending on what price your item finishes at.

Originally Posted by mnorris

when you know where your going I will tell you:o

When you have something useful to post please do, otherwise don't waste everyones time posting stupid remarks and constant links to google.

[andygrif]

By the way, you're going to have to pay duty and VAT on this beastie too. It's shipping from outside the EU.

I'd write to the seller and just be honest. Tell them you were bidding on the wrong item by mistake, you're very sorry, you'll pay their listing fees for it to be relisted.

Better still, offer to pay the difference between what you bid and the next lowest bidder. He can send them a second chance offer as you don't want it.

By the way, it was technically listed wrong, as the headline says it includes WLAN, so you could use this to your advantage if need be.

[ZrByte]

Originally Posted by andygrif

By the way, you're going to have to pay duty and VAT on this beastie too. It's shipping from outside the EU.

I realised this shortly after I realised I had bid on the wrong one, Ive now ordered the correct one and its beeing delivered from Pontefract, much better im sure you'll agree .

I'd write to the seller and just be honest. Tell them you were bidding on the wrong item by mistake, you're very sorry, you'll pay their listing fees for it to be relisted.

Ive mailed him and offered just that, ive tried to be as honest as possible, ive also asked that in light of my offer to pay his sellers fees that he doesnt leave negative feedback. (Hopefully he wont leave any)

Better still, offer to pay the difference between what you bid and the next lowest bidder. He can send them a second chance offer as you don't want it.

Hadnt thought of that, only £5 difference, not that bad if it comes to that.

By the way, it was technically listed wrong, as the headline says it includes WLAN, so you could use this to your advantage if need be.

Yeah I noticed that, though if you read down a bit further it says "Wireless ready with the addition of SDIO WLAN 802.11b card*" so technically he didnt lie, though he was missleading.

EDIT: By the way your all getting green reps, thanks for your help, though you will have to wait until I get back from work

[DrAwesome]

After reading this thread i went to the Ebay website & did some further reading (especially on the selling part) Ebay takes their payment depending on how the seller displays his/her advert, the seller is also encouraged to use Paypal which when used depending on the final closed auction price & also takes a slice of the pie so to speak, its a wonder the seller has anything left.

I noticed looking at alot of the ebay selling adverts most sellers leaving out the option to pay using Paypal even on the buyer winning the sale using small amounts as low as -£13.

Surely everything sold on Ebay should be classed as secondhand regardless of whether its been used or not opened?

[andygrif]

It's only the same as a high-street retailer taking credit cards....

The seller might pay to advertise their products (eBay is far cheaper than most other advertising methods) then when you go any buy your product and pay by your card, the retailer is charged a percentage of the price. They rarely pass this extra cost on to you, unless they're travel agencies.

And of course we all have a choice whether to take PayPal or even use eBay in the first place. Personally I've found it a good way of getting rid of a pile of stuff I no longer want. I'm not one for car boot sales and you will invariably get more money for selling on eBay.

[likelylad73]

I am sick of hearing how wonderful Ebay is and i think it's time people knew the truth about this evil company. I successfully sold a few things on Ebay and decided to become a full time seller. I bought a job lot of DVD's from a reputable dealer and started advertising them on the site. As soon as i received payment i posted the DVD and nobody waited longer than two days. My feedback was excellent. After two weeks i had 26 positives and a 100% record. Then one day i logged in to find my account had been suspended. The reason Ebay gave me was that they had received a complaint that i was selling fake goods. This of course was utter nonsense, all my goods were genuine. So who complained? certainly none of my customers and Ebay were not letting on. I received an e-mail asking me to send a copy of my bank statement and my passport to prove my identity. Exactly how this proves my goods are genuine i have no idea but as i had invested a considerable amount of money in stock and had no other way of selling it i reluctantly sent the information and waited, and waited, and waited for my account to be reinstated. After three weeks i complained and received a standard reply e-mail (don't you just hate that?) with bills coming in and a nagging wife telling me to get rid of the DVD's that were taking up all our spare room i took the decision to register in a different name and start selling again. I opened a new bank account and used a friends address. For three weeks everything was going well. I had started from scratch and built up another 100% record this time with 51 positives. I was earning, Ebay were earning and my customers were happy, but Ebay couldn't leave well alone. They suspended my account again. This time because someone with the same name had been suspended and it might be me, ok it was me, but how the hell could they possibly know that? there are about 50 miles between my address and the friend i used and two different bank accounts. I told them i had no choice but to register as a new user because they had taken so long to reinstate me. They wouldn't listen and have now banned me for life. I now have £2000 worth of DVD's that i can't sell, QXL and ebid are a waste of time. Ebay are the only auction site people use. A few other things you should know about this evil company, they charge an insertion fee for each item, they then charge a fee if the item sells and they charge again when people pay through Paypal, yes Paypal is owned by Ebay. They are also very reluctant to disclose exactly what these fees are. Go to their help page and type in "how much are seller fees" and you will get a list of ways to pay, without any mention of how much. Ebay are evil and the sooner someone publicly shows the truth about them the better. I have just received a bill for £123 sellers fees. Now i know they are taking the p**s

to the site


what you need to realise here is reselling dvd's unless of course you have permissions is a breach of copyright and even if the goods were genuine,you would be breaking the law

[likelylad73]

It's not a breach of copyright. I bought them from a wholesaler to sell retail. I have been a market trader for 20 years and always bought my stock from wholesalers.

[purenuman]

Originally Posted by likelylad73

I am sick of hearing how wonderful Ebay is and i think it's time people knew the truth about this evil company. I successfully sold a few things on Ebay and decided to become a full time seller. I bought a job lot of DVD's from a reputable dealer and started advertising them on the site. As soon as i received payment i posted the DVD and nobody waited longer than two days. My feedback was excellent. After two weeks i had 26 positives and a 100% record. Then one day i logged in to find my account had been suspended. The reason Ebay gave me was that they had received a complaint that i was selling fake goods. This of course was utter nonsense, all my goods were genuine. So who complained? certainly none of my customers and Ebay were not letting on. I received an e-mail asking me to send a copy of my bank statement and my passport to prove my identity. Exactly how this proves my goods are genuine i have no idea but as i had invested a considerable amount of money in stock and had no other way of selling it i reluctantly sent the information and waited, and waited, and waited for my account to be reinstated. After three weeks i complained and received a standard reply e-mail (don't you just hate that?) with bills coming in and a nagging wife telling me to get rid of the DVD's that were taking up all our spare room i took the decision to register in a different name and start selling again. I opened a new bank account and used a friends address. For three weeks everything was going well. I had started from scratch and built up another 100% record this time with 51 positives. I was earning, Ebay were earning and my customers were happy, but Ebay couldn't leave well alone. They suspended my account again. This time because someone with the same name had been suspended and it might be me, ok it was me, but how the hell could they possibly know that? there are about 50 miles between my address and the friend i used and two different bank accounts. I told them i had no choice but to register as a new user because they had taken so long to reinstate me. They wouldn't listen and have now banned me for life. I now have £2000 worth of DVD's that i can't sell, QXL and ebid are a waste of time. Ebay are the only auction site people use. A few other things you should know about this evil company, they charge an insertion fee for each item, they then charge a fee if the item sells and they charge again when people pay through Paypal, yes Paypal is owned by Ebay. They are also very reluctant to disclose exactly what these fees are. Go to their help page and type in "how much are seller fees" and you will get a list of ways to pay, without any mention of how much. Ebay are evil and the sooner someone publicly shows the truth about them the better. I have just received a bill for £123 sellers fees. Now i know they are taking the p**s

They are a company like any other and are only doing it to make money........... as were you!

You were happy with the fees while everything was going OK and are now lashing out because of your situation.

I think you probably got what you were asking for by trying to get around your temporary suspension. EBay must act when complaints are received and many people use eBay to sell DVDs with no problem so your experience is not typical.

AFAIK eBay don't suspend you for one copyright infringement complaint. It happened to me and they just removed the item and emailed saying if it was a mistake contact the copyright holder and re-list the item.........

Is there something you are not telling us???

[likelylad73]

They don't make money by banning customers. None of my customers had a bad word to say about me and many of them bought several times. Ebay banned me because of one complaint from someone who remains annonymous, i am sure this person was not one of my customers because anyone with a brain would first complain to me as the seller if they were not happy and i did not receive any requests for a refund. Surely the sensible thing to do would have been for Ebay to buy a DVD from me using an alias and have it checked. That way they would know my merchandise is genuine.

[purenuman]

Originally Posted by likelylad73

They don't make money by banning customers. None of my customers had a bad word to say about me and many of them bought several times. Ebay banned me because of one complaint from someone who remains annonymous, i am sure this person was not one of my customers because anyone with a brain would first complain to me as the seller if they were not happy and i did not receive any requests for a refund. Surely the sensible thing to do would have been for Ebay to buy a DVD from me using an alias and have it checked. That way they would know my merchandise is genuine.

AFAIK they don't ban anybody on the back of one complaint.....

I had one and they just removed the listing and said if it was done in error (and it was) to re-list it and contact the copyright holder (I think this is so they can confirm that you are allowed to sell the item).

I simply can not believe they would treat you any different because you are you. There must have been a number of complaints or something else you are not telling us..................

[Paul K]

Did you by any chance use the same computer to create the second account that you used to create the first account, carry out your sales and email ebay to ask what was going on? If so they would simply have seen the same IP address against 2 accounts that were registered in different names.
Ebay isn't the quickest at reacting to and dealing with complaints properly at times, unfortunately by opening the second account you gave them an excuse to close you down immediately. I suppose you could appeal the original account suspension but they may still refuse you access to ebay again over the 2nd account.
__________________

Dunno if it's still valid but this number was listed for Ebay last year
0700 500 3229
More info here
http://upce.toffee.net/