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Re: Lost 3MB Broadband after phoning Customer Services
I called Customer Services this morning and they have fixed the issue. It seems that Derek had entered my modem into the pre reg state. I did try the registration page but with no joy.
Re: Lost 3MB Broadband after phoning Customer Services
Quote:
Originally Posted by Matt D
I remember when I downgraded one time. CS were adamant that I had been downgraded, as I was being billed for the cheaper service. Yet my modem was still quite happily on the higher service...
This has also happend to me before lol, I never said anything though lol
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